Testimonials
San Diego Harley on Business Rater

Below you will find what some of our customers say about our dealership.

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"Stopped in today to get a new oil cap/dipstick for my chopper. George in parts took his time and experience to fix the existing part to get me by until I can get a new one. Also helped drain some excessive oil from the tank. Very helpful and professional on his part and just a down right good guy! Hope everyone gets this type of service here from SD Harley. "
By: Chuck    San Diego, CA
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"I just finished the New Rider's Edge course over the long weekend. Christine, Chris (Big Mac), and Darren are great instructors. I am a new rider and was a little concerned about jumping on a motorcycle. The instruction is well thought out, the pace of instruction is great (lots of practice so you feel comfortable before you move to the next skill) and a lot of fun. I would highly recommend this course to anyone thinking about getting into biking or as a refresher course."
By: David    San Diego, CA
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"Walking into the Dealership I was totally apprehensive about buying a bike. Not riding ever in my life was a big obstacle. After talking with Murray, he helped me find a bike suited to my ability. It was totally no pressure, which is great. Fast forward three weeks later and I have done the Riders Edge course and rode my Fat Bob home. Financing, parts, and accessories all had really friendly and helpful customer service. The Riders Edge course was great also. I have to say this was a total stress free purchase, and there are no regrets on my part. Thanks everyone!"
By: Blair    San Diego, CA
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"I worked with mark and throughout the entire visit he proved to myself and a friend who was also in the market to buy that the sale would be fair, honest and above the board. Mark answered all questions and was great to deal with. The rest of the team was just as good and being in the automotive field I know how hard it is to keep everything in retrospect. The people from the top to the bottom were true masters of there fields. Thank you mark and all the crew at san diego Harley. George Larry Reuss"
By: GEORGE    SAN DIEGO, CA
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"My husband bought his HD in January 2012. We had both been only spots bike riders. I made fun of him the entire time. When I discovered I was pregnant, I contemplating moving from my Italian sports bike to an American HD. As both my husband and I attend many track events, I fell in love with the XR1200. I actually did my test ride when I was 8 months pregnant. Mark was our sales guy, same with my hsuband's bike. We would never talk to another sales guy. When we made the decision my but, my bike was gone. But Mark cared more about us then the sale. He called to see if we had the baby early October. We brought our son to see Mark when he was just two days old. We finally purchased my XR 1200 when my son was two weeks old. First track day with the XR was Thnksgiving 2012. San Diego HD is amazing. If you are looking to buy a bike, see Mark. He is not just about the sale. Every time we stop by he holds my son, and I am sure when William can talk, he'll be calling Mark uncle. Thank you Mark for everything! We'll be in Sunday with a Marine who is ready to buy."
By: Jessica    San Diego, CO
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"Got the bug to buy a Harley last year when my 94 year old grandfather passed and I was introduced to a handful of relatives that ride. Went to Biggs Harley in San Marcos, and was disappointed in the selection. Called and spoke to Dawn in finance the next morning, gave her my "low down" and she was more than helpful! When we met, she was very down to earth and easy to work with. I LOVE the fact that the dealership has such a great understanding and compassion for our military. I spent 13 years on Active Duty with the 82nd Airborne! (All the Way!) I now work in the Auto Industry for a major Auto Group and pride myself on customer service, I believe that San Diego Harley KNOWS customer service! Thank you, my hats off to ya!"
By: Christopher "Earl"    Escondido, CA
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"This is by far the best customer service experience I have ever had. I accidentally damaged a colleague's San Diego Harley auto decal sticker when I was scraping snow and ice off her car here in Illinois. I knew she must have gotten it while visiting family in San Diego. I checked the website's store but I couldn't find the same decal to replace it. I emailed customer service and got a prompt reply from Brittany Lynch. Once I explained my dilemma and sent a photo of the decal I needed, Brittany had it custom ordered for me!! Now I can replace the one I damaged and I feel so much better. Thank you Brittany and San Diego Harley for going out of your way for this Illinois customer!!"
By: Sasha    Pontiac, IL
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"This was by far one of the best customer service experiences I have ever had. The friendly, family owned atmosphere made all the difference. The staff is incredibly knowledgeable and enthusiastic about getting you on your bike and on the road. I have nothing but great things to say about the sales staff and the amazingly helpful financing department. Swifty worked patiently and pleasantly with me on the phone and in person to make sure I got exactly what I wanted and Vanessa gave every last effort to help get me the financing I was looking for. They went above and beyond the call of duty, and I am definitely a customer of San Diego Harley for life!"
By: Mason    San Diego, CA
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"I bought my '08 Dyna here new and every time I have been to this dealership for service, parts, or clothing it has always been a great experience. I visited the Kearny Villa location this week to purchase a windscreen and was helped by George in the parts department. He helped me pick out the right windscreen then assembled the attaching hardware and put it on my bike to make sure I was satisfied with how it looked. Then he helped me with some loose screws I had on my backrest and even added some locktite! This dealership is also VERY military friendly. I would urge anyone interested in buying a bike or getting one serviced to do it here!"
By: Jonathan    San Diego, CA
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"Had a great experience! Murray was there from the moment we walked in to help, not pressure. Vanessa was wonderful and helpful as well. By far the best buying experience of my life! We told them what we wanted, where we wanted to be as far as price and payment. They played no games! I will for sure be back for all my scooter needs. I didn't come prepared to ride. I was not expecting the deal to get done and so quickly. They even lent me riding gear to take her home that night. 13 out of 10! "
By: Andy    Imperial Beach, CA
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"I cant say enough good things about the staff at this dealership. I have always felt that you can buy a bike just about anywhere, but when your shopping for a new bike you shop the dealership as well as the bikes. Larry in sales and Vanessa in finance were great to work with and made this process so easy. If your looking for a bike, you need to call San Diego Harley!"
By: Douglas    San Bruno (Bay Area), CA
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"I just completed my Riders Ed course and I was completely shocked at how great and thorough the class was. I had not riden a motorcycle much before the class and I was very nervous. Mike and Ed made the class fun and low key making it comfortable for everyone including myself. I was so impressed with the class that im recommending it any one who wants to learn to ride or needs a Motorcycle safety course."
By: Gretchen    Vista, CA
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"I just had my 2004 Heritage serviced and detailed at your main store. I wanted to let you what a pleasant experience I had from beginning to end. You guys did a fantastic job, everyone was extremely helpful and I greatly appreciate your efforts. Thanks!!!! Chris P.S. The bike is now running like new :-)"
By: Chris    San Diego, CA
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"I bought a jacket that was a limited addition 2011 seasonal jacket at San Diego Harley. The girl who helped me was a beautiful blonde girl named Christina, (all the girls at this harley davidson are beautiful). Any way, Christina went above and beyond for me as she looked at all US harley stores to find this jacket i wanted. She kept on top of the shipping for this jacket. One of the things that i loved the most, was when the jacket did finally come in, Christina told me the truth she said it was a little big on me, but this wasn't an issue for me because i will be using this jacket with a hoodie sweater underneath. The jacket is perfect and my experience with Harley was five stars. Thanks to San Diego HARLEY and there staff"
By: donald     san diego, CA
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"I just completed my Riders Edge Class this weekend. Mac (Chris) and Ed were amazing. I had no prior experience on a motorcycle and had only been a passenger a few times. I didn't even know how to drive a manual/stick shift car. They both made it fun, had tremendous patience and by the end of the Rainy Weekend I was riding a motorcycle smiling. I have a healthy respect for riders, plan on much practice before purchacing my own. Also the ladies inside the store are amazing as well. Nothing but great experiences each time I am there. Look forward to more great times with HD of SD."
By: Shelly    San Diego, CA
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"I absolutely loved the Kearny Mesa Dealership!! I was there on vacation from Ohio and Katie was such a huge help while I picked out items to bring home. Cheryl was amazing when I called back and wanted to get another t-shirt there after returning home. I can't say enough about this dealership. They are FANTASTIC!!!!"
By: Nadine    Vermilion, OH
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"San Diego Harley Davidson Kearny Mesa is simply outstanding in everyway possible. While I know all staff are great, there are three that I go out of my way to deal with due to their utmost professional attitude and in-depth knowledge. Kieran in service, George in parts/accessories and Summer in motor cloths are invaluable. They truly understand what customer service is and each time I deal with them I leave feeling excellent about my experience. I return and am a loyal customer because of these three - Kieran, Geroge and Summer."
By: Grant    San Diego, CA
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"Hi Trisha, Just wanted to thank you and San Diego Harley-Davidson for allowing us to have our Operation Gratitude fundraiser at your location and all the wonderful support and assistance we received while we were there on Saturday. Hopefully your boss was pleased with the turnout. We are still in the process of counting the remaining inventory and the total amount that we raised from the fundraiser. As soon as I have the final numbers I will let you know. Again thank you for everything...we couldn't have done it without your help and the generosity of San Diego Harley-Davidson. Hopefully we can organize another event together sometime in the future till then good luck with all your endeavors and have a Happy New Year! "
By: Kim    
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"Just wanted to take a moment and say thank you to your Rider's Edge Instructors Ed Biggs and Rickytic Case. I just went through the New Rider's Course and they were excellent in the approach to teaching new riders the fundamentals of motorcycle riding! Through their instruction I know the fundamentals to becoming a safe rider. Thanks!"
By: David    Lakeside, CA
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"I recently purchased a XL1200N from Swifty and Vanessa (which was a great experience)! Vanessa recommended that I purchase the wheel and tire coverage. I was a little reluctant but went ahead and purchased it. The day after I got my bike home I got a screw in the center of my front tire. I had a tow truck take my bike to SDHD service. The service department was awesome! They took care of the cost of towing and I got a brand new tire at no cost to me. "
By: Anonymous    Santee, CA
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"traded in my two harley for 2013 road glide from sdhd downtown the event was great john boroni was my saleman what a great dealership this is my second bike i had bought from john. he is great and a wonderful friend thanks johnny rick and lucy"
By: rick    corona, CA
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"Just purchased 2013 Switchback Dyna from San Diego Harley, Mark Pearce was very helpful and took time to ensure that we were going to be happy new bike owners. Appreciate all the staff and extra attention. Especially Mark taking time to go get me a hamburger while I worked with the service department. Aaron B. Streeter San Diego"
By: Aaron    San Diego, CA
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"Just wanted to Thank everyone involved in putting on the Skilled Rider's Course this past weekend including Chris and Ed for the great job they did at teaching. Now I feel much more comfortable and safer riding my Ultra and hope to steadily improve now knowing how to get into the right habits and procedures. Going on 72 and still not too old to learn new tricks. Thanks again and Happy and Safe New year."
By: Ronald    san diego, CA
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"Mark Pearce was absolutely phenomenal. He spent almost 8 hours over two visits helping my husband and I find our first bike. He took the time to understand what we were looking for to assure the perfect fit. He was knowledgeable, patient, professional, and friendly. He didn't just sell us a bike, he helped to welcome us into the Harley-Davidson family. "
By: Sophia    San Diego, CA
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"I just purchased A Iron 883 Blk Denim as a Christmas gift for my Girlfriend.When i walked in the staff Eyvett , Al,& my main Man John Baroni were Just Awsome. John Baroni being the Angel he is , set me up with the perfect bike.I couldn't ask for a better man than John Baroni to sit with me and explain all my options & goodies i would need for the bike.He made feel so comfortable.The bike i wanted was no where to be found. Not one store in CA had any in stock! So John being the ANGEL & The Man he is went on a hunt and found the bike for me, so i could have parts put on & delivery by X-mas Day.C-mon not to many people go out of there way anymore for you! "
By: Dena    Winchester, CA
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"This is in regards to the Riders Edge course offered by Harley Davidson. Paula & Chris were my instructors. They are both by far the best out there! Very experienced, very kind (but firm when it comes to teaching safety which is great). The course is top notch. Paula is very firm when it comes to teaching safety and I am glad for that. Because one day it will save my life. Chris is an amazing teacher as well. He brings lot's of experience and knowledge to the table just like Paula. I went in this course afraid to ride on the streets and came out a very confident rider. Passed my DMV exam with flying colors as well. This is the best course anyone can take whether you are an experienced rider or a brand new rider that has never even touched a motorcycle. Take this class!!!!!! You will get the most riding/seat time in this class compared to other schools. Thank you again Paula & Chris. Frank from San Diego."
By: Anonymous    San Diego, CA
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"I just wanted to thank you and Chris again for all that you have done in the Riders Edge course. I took my DMV written test yesterday and passed. I now have an M1 weewwwww whoooo! I feel much more confident now that I took the course. I was afraid to even turn on my new Harley and move it from one end of the garage to the other. Now I just jump on and ride around the neighborhood with confidence. I'm going to ride my bike around the neighborhood about 15 minutes a day everyday after work for a week. Then I will pull into traffic the week after and stay on the less crowded streets for a while. I dont think ill be going on the freeway for at least another month and will do it with an experienced rider that is a friend of mine. I'm going to try and make the advanced course this Saturday and spectate. Hope to see you all soon. "
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"I recently took the Rider's Edge course and I wanted to thank Ed and Darrin for their professionalism and their help in getting a boot-camp first timer thru the course. They made the class challenging and a lot of fun as well. I finished the course on a Monday night and by Tuesday afternoon i had my M1 license from DMV. The course was an excellent experience and I recommend it to anyone new to riding. Thanks again, guys, for your help and hard work. Hope to ride with you in the future!"
By: Juan    Chula Vista, CA
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"I walked into the San Diego Harley Davidson after signing up for the Riders Edge class and one of the sales man just asked me what kind of bike I was looking for. I told him I just signed up for the Riders Edge but was interested just to look at the Iron 883. They didn’t have one at the store but he took my number and said as soon as they get one he will call me and I can just come look at it to see if is something that I want and fits me. I was not in a rush since I wanted to get my endorsement first. All I can say this is the best Harley dealer that I have ever been too and I been in a few. At the Riders Edge course never written a bike before, Darren and Jesse were professional and patient with all the students. After having the riding fever from the course, I got my endorsement in two weeks and with my luck SDHD got an Iron 883 in stock. Well thinking that I was going to wait a little longer before I purchase a bike Vanessa was able to get me a payment that I was confortable with and also was able to get me insurance lower than the quote I had. SDHD is a top-notch dealer, I have shared my experience with some friends and now they want to learn to ride and do it the way I did through SDHD. Thank you all for the beginning of my new riding career."
By: Edwin    Santee, CA
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"John Baroni, what can I say? He was one of the best sales guys I have ever dealt with. In my past I have purchased about 12 new cars/trucks and have dealt with many different sales people. John made my first Harley/motorcycle purchase memorable. Very knowledgable, kind, lays it on the table without the BS. Not only was John above 5 stars, but he will become a long time friend. The dealership, including parts, service and the apparel department were awesome! The ladies were very kind in fitting me with a jacket and the service guys were top notch. Overall an excellent experience and awesome dealership. Buy your Harley through John Baroni at Harley Davidson Little Italy. This guy knows what he's talking about."
By: Francesco     San Diego, CA
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"I would like to personally thank and point out some outstanding service I received from George in parts. His efforts were above and beyond my expectations, very determined, helpful, and professional. His experience and knowledge on the particular look I am going for on my bike made the process as smooth as I could of ever expected. He hammered through the whole part search and order process like a freight train, powering through any issue and coming up with solutions."
By: Wolf     San Diego, CA
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"I recently purchased a 2012 dyna from San Diego Harley.. the salesman Larry was outstanding in all aspects, the dealership made me feel like i was one of the family from the start. I have nothing but good things to say about Larry and the whole dealership. I would recommend any person to go and find out for themselves how great San Diego Harley is..."
By: Stuart    Lemon Grove, CA
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"I recently purchased the Heritage Softail I have dreamed of owning since I was a kid. A giant thank you to Larry, Derik, and everyone at SD Harley for outstanding customer service, quite literally going the extra mile to make sure I got exactly what I wanted. I could not have asked for a better buying experience, and I cannot recommend SD Harley highly enough."
By: PRICE    SAN DIEGO, CA
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"Yesterday evening I graduated from the Rider's Edge Course. Prior to taking this class, I had ZERO bike experience. I've always wanted to learn, but fear kept me from trying. A friend brought me to the Garage Party a few months prior, and I signed up for the course. This was the BEST decision I made. Not only am I no longer "scared," I have a greater knowledge of making my riding experiences safe. I cannot give enough praise to instructors Mitch and Mac- You couldn't ask for better coaches. Patient, understanding and helpful, they actually take time to COACH you, not tell you what to do, which make a huge difference when you have no riding experience. I am now excited to get my license and and purchase my very own bike! Looking forward to the mentoring program and taking the Advanced Course. Thank you again to AWESOME coaches Mitch and Mac! Even if you have some riding experience, taking the class will only enhance your skills. Sign up for the class today! You won't regret it!!"
By: Jennifer    San Diego, CA
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"I contacted SDHD Little Italy while on deployment in Afghanistan to inquire on a FLTRU. I had contacted Multiple dealers in SoCal and John Baroni was the first to respond and the only one who stayed in touch. Within the first week home, I made the trip from the Inland Empire/High Desert and worked out a deal. John was awesome to deal with! It was the easiest and most pleasant purchasing experience I have ever had. It was very much worth the distance traveled. I must add that all the staff was great. They even went out of their way to get parts delivered from another store and installed same day! San Diego H-D Little Italy highly recommended x1,000,000! "
By: Kevin     Wrightwood, CA
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"A big thank you to Mark at the Kearny Mesa store! Knowledgeable and patient, he helped me find me find my first bike and one that I will be riding for quite a while. Everyone I dealt with was top drawer...Vanessa, Chris and Derik.....Thanks so much....It truly is just the beginning......... "
By: Barbara    Pine Valley, CA
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"AWESOME DEAL SAN DIEGO LITTLE ITALY ROCKS JOHN BARONI EASY TO DEAL WITH REAL PROFESSIONAL SALES WILL BUY FROM AGAIN THANKS DAY TRIPPER TIM NOMAD!!!"
By: DAY TRIPPER TIM    SAN DIEGO, CA
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"Mark was an outstanding salesman. He help me understand what i needed and find the Trike i really wanted. I would have given 6 stars but the sytem only has 5. I am a new Harley rider but i am so very glad i made the switch. My wife and I are looking forward to many miles on this great investment. "
By: Tim    San Ysidor, CA
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"Recently I wanted to upgrade my bars and was helped greatly by Chris Diamond and Sam at the chrome consultants desk made me comfortable and asked all the right questions to make my purchse correct, the first time! Their care continued into ordering ALL the right parts and helped with the scheduling through Oskar at the Service desk. Oskar set the appt and kept me up to the minute about issues and information concerning my work. Clint the shop foreman has carried his expertise in customer satisfaction from his mechanic days into his supervising position as the first line set of eyes in the service department. He and the tech found important issues needing attention and I was immediately informed of the issue, the solution as well recommendations to address the issue WITH a projected cost. As a former mechanic this was both impressive and reassuring that MY expectations were being met. I would recommend the staff and service to any and everyone. From the beginning to end this has always been a pleasurable and professional experience. "
By: Jeff    Santee, CA
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"John Baroni @ The Little Italy location is a now a great match! Sales and Finance are cake. Hands down John is the guy to see if interested in, or have your mind set on a bike. This is my Second purchase in a little over a year and both bikes have been though John, Not a pushy sales guy like your typical dealership, really takes the time to get to know you and make sure you feel right about the your purchase. Highly recommend giving this guy your business. He has my business till the wheels stop rolling. "Knock on wood""
By: Sergio    San Diego, CA
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"I score a 72 from John Baroni the last week of June, and this is the first chance Ive had to write a testimonial because I have been just racking up miles on my bike since I bought it! John is super nice, and easy to deal with. The whole team there. Janelle at the front desk, and Al at the parts desk Kill it as well! If youre trying to buy a bike you would be heavily blowing to no go see these people. Thanks for everything SD Harley see you soon. Bradd"
By: Bradd    San Diego, CA
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"Thumbs up to Jason and all of his service department staff. Every time i take my bike into the service department i am treated with respect and professionalism. The staff keeps me informed of every step of the repairs on my bike. I would strongly recommend San Diego Harley Davidson for all your harley needs. Again thanks to all the staff at San Diego Harley, They are awesome."
By: Michael    La Mesa, CA
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" We want to comment on the recent purchase of our new 2013 Softail Deluxe at the Little Italy location of San Diego Harley Davidson. This was our third purchase of a new Harley for my husband and I, but our first with San Diego Harley. We had a great experience because of John Baroni. John was always available for questions, and gave us his contact information no pressure, just availability, perfect! We were in several times earlier to see the new bikes and always looked for John since our first meeting. When we were ready to buy he took care of all the details and made everything go so smoothly that we didn’t have any concerns, only the time and date to pick up our bike. He didn’t have the bike in stock that we wanted, but worked very diligently to get it and succeed in a matter of days, a job well done! He is a good guy to deal with and highly recommend him for his proficiency, knowledge and communication skills in every aspect of our process. Even though we had bikes previously, John made us feel like we were becoming part of something great, Harley Davidson ownership. We also wanted to say that Al in the parts department was also very helpful and knowledgeable about accessories for our new bike. He helped us pick out saddlebags and a few other items. The girls at the front counter were very welcoming and helpful with our clothing purchase. We could not recommend this dealership more highly. They believe in their product, and are genuine about wanting to share the Harley experience. My husband and I will recommend John Baroni, Al in the parts department and this dealership to all that will listen. "
By: Tom & Lois    Coronado, CA
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"I recently purchased a brand new, 2013 HD Iron 883 from the Little Italy SD HD Dealer. In the weeks before my purchase, I was scouting SoCal HD Dealers to find the specific bike I wanted: 2013, Iron 883, Black Denim. I gave my contact information to HD Dealerships in Orange County, LA County, Riverside County, and other parts of SD County. John Baroni of San Diego Little Italy HD called me weekly in the last month giving me updates on when the 2013's were to arrive. When my new bike arrived he had it assembled within 24 hours and now I'm sporting the streets of San Diego with my new Harley. Thanks, John!!! "
By: Anonymous    Oceanside, CA
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"Professional, I just purchased my 2012 FLHX Street Glide from Mare Pearce. Mark and his staff are very professional and made the experience effortless. What I liked the most was we talked about a price, they gave me that price (minor negotiation) and one hour later I was out the door. This is the dealer to purchase a Harley Davidson. Mark, I would like to thank you and your staff for one of the most professional sales experience. Thank you....... Tom, Fallbrook Ca."
By: Thomas    Falllbrook, DE
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"I’m truly grateful that I met John Baroni. Before I even came into the shop, I had spoken to him on the phone and I knew from that conversation that I wanted give him my business. This was my first bike purchase and I appreciated all the time that John spent with me. The bike that I wanted was sold out, so I waited for the 2013’s to come out. Before I’d even come into the shop, he was telling me all the cool events that San Diego Harley puts on for their riders. I thought to myself, these guys really give back to their customers. During the few weeks that I waited for my Iron 883 to be delivered, John kept me updated the whole time. I had already spent time looking for a good loan and insurance rate, but he went the extra mile to find the best interest rate to help me save money which is greatly appreciated in today’s economy. He made feel more like part of the family rather than just a customer. If you want to purchase your first bike, go see John in Little Italy. From this day forward, I will be customer for life at San Diego Harley. "
By: Robert    San Diego, CA
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"I could not be happier. I had never ridden a motorcycle before visiting San Diego Harley-Davidson. Larry suggested that I take the Riders Edge class. The Riders Edge class was incredible. Instructors Ed and Chris were outstanding and patient. Paula was extremely helpful by providing me with all of the extra paperwork necessary to receive a motorcycle endorsement on my out-of-state driver license. Larry assisted me every step of the way. He knew that I wanted a bigger bike but that I was not sure if I could handle it. He set up several demo rides on different bikes to help me gain the necessary confidence to ride the bike that I knew I wanted. Upon receiving my motorcycle endorsement, Larry set me up with a couple of test rides so that I could determine which Touring model was right for me. I decided on the 2012 Street Glide. I was able to purchase the bike I wanted at a great price. Thank you Mike! I would also like to thank Dawn for her assistance with the paperwork and the great deal that she found for me on insurance."
By: Jeremy    San Diego, CA
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"My experience with San Diego Harley was great! I was completely taken care of through every step of buying a bike. John Baroni is a bad a$$ guy! He explained everything to me clearly and really went the extra mile to get me on my first Harley. I am definately refering anyone who will listen to John at San Diego Harley! Thanks again guys!"
By: Anthony    National City, CA
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"To put it simply, as long as John Baroni works here I will forever be a repeat customer. I've rode motorcycles for about 10 years now but this was my first Harley and John made it an awesome experience that I'm truly grateful for. I had recently been to one other dealership in the area that i wont name and had a horrible experience. The experience actually made me think twice about joining the Harley community if that's the way I was going to be treated, but then I went to the San Diego Harley in Little Italy where I was made to feel more than welcome. John took the time to explain everything about the bike I was looking at, financing options, and about all the amazing events their dealership hosts. He doesn't pressure you or try to sell you something you don't need or that's not right for you. He's straightforward and honest which is a rare and admirable trait in a salesperson. Overall I had a 5 star experience and will be doing business with San Diego Harley in Little Italy for a long time. "
By: Sam    San Diego, CA
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"Brand new rider and it was time to decide what motorcycle I wanted to buy. Obviously I wanted a Harley and I had already decided on the exact model & specifications; all that was left was to decide where to buy it. I visited another dealership before I decided to go through San Diego Harley in Little Italy. John really outdid himself with everything, making sure I was comfortable with the whole process and providing exceptional customer service. Although I dealt mostly with him, everyone at the dealership made me feel right at home and was extremely helpful. Even though this location is about 10 miles farther away than the other dealership, I will continue to go through them for all of my Harley Davidson needs. Hands down best experience I have had purchasing any vehicle."
By: Adoni    San Diego, CA
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"This dealership is by the best I've ever been to in all departments. I went in today with a general idea I needed to make a project bike of mine street legal, and Aaron in parts helped me a TON!!! He took the time to explain everything and gave me great advice on what to do and was EXTREMELY knowledgable. I would highly recommend this place to anybody!!! Thanks again Aaron!!! YOU GUYS ARE AMAZING!!! "
By: Devon    San Diego, CA
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"How do you earn repeat customer's business? With top notch customer service from nuts to soup!! That is what you get from San Diego Harley Davidson in Little Italy. I recently purchased a 2012 Ultra Limited from John Baroni. This is the third bike I have purchased from SDHD, and the second from John in the last 4 months. John has a keen eye for what the customer wants, and never applies any pressure or persuasion, but lets the bikes sell themselves. He is friendly, confident, very knowledgeable about the entire Harley Davidson line, and makes the entire process of purchasing a bike smooth and pain free. If you are going to purchase a HOG, see John!! He even found a way to save me $1k a year on my insurance!!! What a guy!! This recent purchase is my 4th HOG, and whenever I need any maintenance done, I take it to the Little Italy shop. Chris, the Service manager is friendly, efficient, and always willing to work with you to make the customer happy. I have been demanding in the past, and he has never fallen short of my expectations. Dave, the service technician, is the only mechanic I will let work on any of my bikes. He knows his bikes, and always gives it to you straight....good news or bad. If he gives you a recommendation, you can take it to the bank!! Between all of my bikes they have probably conducted 30+ hours of maintenance, and never once have I had a complaint. Gents, please keep up the good work!! Al is a wizard in the parts department. If he doesn't have it in stock, he knows where to find it. I recently ordered a part that was back-ordered until the middle of September. He found it and got it to me within a week. I don't know how he does it, but he does. His knowledge of all the different options and parts support makes it easy to find exactly what you need when you need it. Garrett at the rental counter is always working hard to keep the rental customers happy, and one day when I need to rent a bike, he will be the one I go to first. Now for the fun part....the beautiful girls in sales. Julie always has a huge smile, and they all seem genuinely glad to see you walk through the door, and they always greet you with a warm "hello". So there you have it. I have been to this dealership once or twice, and the entire staff feels like family. If they give an award for Outstanding Customer Service in every department, then the Little Italy store wins hands down. It is always a pleasure to stop by and visit, even if I don't need anything. You have a customer for life, or for as long as I stay in San Diego. I know I am not the only one being treated like a friend, and you should be proud of your entire staff!! Len Bunch"
By: Anonymous    San Diego, CA
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"I have been looking for a slightly used Heritage and have been talking to Larry about it. He found the bike and told me about it. this is the second bike I have bought from Larry and I could not give him higher marks for being straight forward, honest and up front during our entire discussions and negotiations. A true professional and a pleasure to do business with!"
By: Bob    Escondido, CA
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"I bought my 2012 Nightster at the Little Italy shop. Everyone at the shop is down to earth and John is probably the coolest salesman I have ever done business with. Thanks for the bell! Next time I am looking for a bike Little Italy HD will be my first stop. "
By: Zach    San Diego, CA
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"This dealership ROCKS !!!! Thanks to TY, Willer, Jason, Derek, Robbie and all the great people who helped us. They took a bad situation and turned it into a fun experience. And we got our dream bike a 2012 Road Glide Ultra!!! We love it. I don't think it would have turned out as good at any other dealership. The next time we buy we WILL travel 750 miles to San Diego Harley!! And we tell everyone to do the same. Thanks Again!!!"
By: Paul and Susan    Taylorsville, UT
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"I recently bought my first bike from SDHD Kearny Mesa and had a great experience. All of the staff were extremely outgoing and helpful and made it their business to make sure that all of my needs and concerns were addressed. Mike Pearce was a very knowledgeable and helpful salesman who helped me to walk out of the shop with exactly what I wanted. As a first time rider, I didn't know exactly what to expect, but the staff did a great job answering all of my questions. Overall my visit to SDHD was enjoyable and informative and I look forward to returning for all of my Harley needs. I would recommend SDHD to my friends and will tell them that Mike is the guy to talk to. Thanks for the knowledgeable and courteous service."
By: Ed    San Diego, CA
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"Just bought my third bike from San Diego Harley Davidson. John Baroni provided the absolute best buying experience each time. Buying from SDHD is like visiting with a best friend, and then leaving with the best bike on the market. Selecting parts and accessories was just as pleasurable, Al (Downtown) & Chris (Kearney Mesa) are superbly knowledgeable and allways provide the best customer service. My only regret is that SDHD doesn't sell cars! I wouldn't buy anywhere else."
By: Erwin    San Diego, CA
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"I recently bought my electra glide Limited from John Baroni. Some time back I filled out the intrest form on the web site. out of all the ones I filled out John was the only one who returned a call and kept in touch through email correspondence, once I finally made it down to his dealership we found the bike the was perfect for me. He never pressured me or made me feel uncomfortable, this is the main reason I drove all the way from Santa Barbara Ca to purchase my HOG. I have already recommeded this dealership to all my friends who are looking to trade in or buy a harley. Thank you so much John, you're the best. Rayray"
By: Ray    Santa Barbara, CA
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"I have had an interesting experience with Harley Davidson. Let me start from the very beginning. I've been thinking about purchasing a Harley for about a year now. Time was never right so I held it off, I recently realized timing is never right. I decided to take the Riders Edge classes to learn safety habits. The class room courses were very informative and the instructors Ed and Darrin made everything fun and interactive while still making sure we were well informed. During the beginning of our riding portion I received the bad news that my 92 year old grandmother has died. She was very near and dear to my heart. I decided to continue with staying in the class. It really helped me out with coping with my lose because it gave me something else that needed my undivided attention.If it wasn't for continuing with the classes I feel i would have just been a wreck. After all the classes I now hold riding a motorcycle close to my heart cause it helped me cope no other way. Those people in my class or the instructors had no idea of my lose, nobody treated me differently and I earned my way through it, but if it wasn't for the uninfluenced kindness of my classmates and the drive of my instructors I don't think I would have been able to be as successful as I was. So I would really like to thank my instructors and I hands down recommend this class to any rider. Now lets talk about the dealership. Walking into the Harley Dealership is overwhelming, it a pretty big store with a lot to keep your brain entertained for hours. When I first walked in I didn't know what to expect, as soon as I opened the door I was greeted with a feeling that they were happy to see me come back even though it was the first time I was there. You get a sense of feeling that your a local that comes in all the time. If staff at other places were this friendly maybe our economy would be better because I felt like spending every single penny I had in my bank account there, and at the time I didn't even own a motorcycle!!! Before I got there I already did my homework on what I wanted to buy. One of the sales people there greeted me and pretty much gave me a run down on all the bikes on the show room floor. I knew bit about all the motorcycle, but the information I didn't know he let me know like Johnny on the spot. After spending some time looking around I decided to go with what I originally wanted, 2012 StreetBob. I sat down with Larry and discussed some options I had. He threw a price at me which I was very pleased with but I had to let him sweat a little bit so I told him I would be back. I'm not going to lie, I tired a few different places to look for a better deal. After a week of looking and being disappointed with what I found and the financing they offered me I decided to go back. Finally went back to the dealership and once again was greeted like I've been there a million times, also once again felt so comfortable I wanted to empty out my bank account. Luckily after talking to Larry and financing help I didn't have to empty out my bank account. I left Harley feeling that made the best choice of my life, money wise cause this financing is so flexible and they take care of everything for you and now I have a new 2012 StreetBob. Not to mention my friend referred me and we both received a $100.00 gift card to the store. I'm excited to return to the store to let the know all my new stories and buy new parts, because like I said before you now feel like you are part of the family and like you've already been there a million times."
By: Steven     san diego , CA
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"Our experience with the San Diego Harley Davidson in Little Italy can only be described as phenomenal. When we decided to purchase our first Harley Davidson motorcycle, I talked with some salesmen at a couple of the local Harley Davidson dealerships but no one took me seriously or treated me like a valuable customer. To most of us, buying a Harley Davidson is a major purchase and we want to feel like the salesman and the dealership care whether or not we buy from them and whether or not it is a positive experience. John Baroni and Garrett Grosch made that happen in a big way. Both are extremely knowledgeable about their bikes, answered all our questions and helped us decide on the right one. By the way, don’t let the size of the showroom at the Little Italy store fool you, they have access to all the bikes at the San Diego Kearny Mesa store, so they will find the one you want. John is your sales associate and finance guy all rolled into one, he will do his absolute best to give you an incredible deal and make your buying experience totally awesome. Our special thanks to John & Garrett for the fantastic deal on our new Ultra Classic and the new friendship. If you’re in the market for a new bike or just looking around, check out San Diego Harley Davidson in Little Italy first, they’ll make you feel at home with their relaxed, no pressure atmosphere. And tell them Ken & Theresa sent you. "
By: Ken & Theresa    Lakeside, CA
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"I recently bought a harley davidson at SDHD Kearny Mesa while going thru the process of buying. Mark Pearce guided me through the process, he made buying a motorcycle easy and had concerns for my concerns on wanting to buy within my budget. He was able to make that happen. SD Harley in Kearny Mesa should be proud of the people they have hired and the way they give back to the community--when you buy and become a member of the family things aren't at the end, it is just the beginning first time buyer programs, barbecues, dancing, ect...ect. Thanks Mark, and Vanessa "
By: larry     San Diego, CA
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"I just purchased my 3rd Harley from San Diego Harley in Kearny Mesa and these are the friendliest and most helpful people I have ever dealt with. Larry showed me the bike and was just awesome and I can't say enough about Vanessa in finance. I would never go anywhere else to purchase a bike even though I live 50 miles away."
By: Shane    Alpine, CA
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"My dealings with Mark Pearce at San Diego Harley Davidson was the best I have ever had, he was very understanding of my needs and made the whole experience an easy one. He is a credit to your org.."
By: John     San Diego, CA
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"Highest praise for Yvette at the Kearny Mesa location of San Diego Harley Davidson! Yvette was friendly and amazingly professional in getting a broken wheel replaced on my '99 FLHRCI. She kept in constant contact, ordered all the parts from HD headquarters and had the job done in 2 days. I was amazed at the level of service from Yvetter and the shop. "
By: Brian    San Diego, CA
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"I bought my 2010 Sreet Glide from this Dealership. I live real close to another dealership but....We did creative financing and built the bike of my dreams. George, Jason and all the staff kick butt. I've had a lot of motor work done. It's the first Harley I've owned that I haven't put a wrench to. I want to thank Jason and George for my last visit. You guys are the reason I bought my bike there and continue to have it serviced there. Best group of people you'll ever do business with bar none. Did I mention a party every Saturday. "
By: Jimbo    Murrieta, CA
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" Wow........ In March I dropped by just to check out your dealership and I was greeted warmly by Mark Pearce. I mentioned to Mark that I was trying to sell my 06 Dyna Low Rider without any luck. I told Mark that someday my wife Susan and I really wanted to purchases a Limited touring bike. Of course, Mark said that he could make that happen. I described the condition of my bike and what I was hoping to get for it. Mark mentioned to me that if I would like he could sell it on consignment for us and see to it we would be the owners of a Limited touring bike in no time. Well, a couple months went by and I decided to bring my wife down to visit your dealership and Mark. She was also very pleased by the friendliness of everyone, and we have been to quite a few dealers. That visit was May 27 and Mark again told me to bring my bike in so he could sell it and we agreed. However it took a couple of weeks to get it there due to our schedules. Mark called me around June 13 to follow up with my status. I returned his call and said that we would bring in the bike on June 24. He said great and that he knew of a few people interested in it already. On June 24 we arrived at 9 am, checked our bike in for a consignment inspection and after some paper work Mark again assured us that as soon as our bike hit the sales floor it would be gone........ While we were hanging around to speak to the manager about the price they would be offering it for we met Bubba and Karen, a couple of members if the local HOG. They had a friend that would be very interested in out bike and encouraged us to join their club once we had our new bike purchased. They told us about the trips that this club takes every weekend and they left with the group for the day. Later that afternoon we got the phone call that the bike had cleared inspection with no issues for repair, perfect condition. Sure enough our bike was on the sales floor June 26 and less than 24 hours later it sold, basically that night. 2 days later, June 27, my wife and I are now proud owners of a new 2012 Limited touring bike. A huge thanks goes out to Mark Pearce, Chris Diamond and Vanessa Johnson for there insight and awesome service with this transaction. It has been a wonderful experience and we are ready to spend the summer touring California from the luxury of the new bike. Thank you once again, Paul and Susan Kaylor "
By: Paul    Los Alamitos, CA
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"Vanessa help me make an informed decision about buying a warranty for my 2012 Street Glide, without her help i wouldn't have wasted my money on 1year warranty without getting the tire and wheel warranty, so with her help i purchased the 7 yr with tire and wheel warranty"
By: Anthony    san diego, CA
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"My salesmen were Mark and Robbie. I went to kearny mesa and i sat on the bike and even had my picture taken on it. A few weeks later on May 24th, I went up there i talked to Derik and said I was ready to buy my bike. Dawn the sweet lady did all the paper work and the bells went off and it was a lot of fun! I wasn't comfortable riding it home just yet, and San Diego Harley delivered it to my house. Sam was the delivery guy and he was great. I've been on the bike ever since! I love San Diego Harley's shop--every one is very nice and helpful with questions I've had. Thanks again. "
By: charles     san ysidro, CA
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"Okay...Odom is just the bomb! He was there for me the entire time during my first rental. Not only did he help pick the best bike for me, but walked me through the entire process to make sure I was totally comfortable before hitting the road. I would not have been able to do this without his patience and total attention all of which he unselfishly gave to me....he even left his lunch hour early for me (sorry Odom!). Thank you Odom for making my first ride so memorable. I will be back!! "
By: Liz    Carlsbad, CA
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"Yvette was a life saver. Recently I took my son to San Diego for his 12 birthday on my new CVO Road Glide. We parked downtown for visit to Kansas City Barbque for lunch. Apparently all the radio signals knocked out the electronic FOB and I could not start the bike. Yvette, on a Sunday afternoon, got me hooked up with a gentleman who came and towed me a mile down the road. Everything worked fine then. So, Yvette, thank you so much for the assistance or I would still be in San Diego. "
By: Dr. Brad    Cottonwood, AZ
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"Mark my Sales person was fantastic, very straight up, honest and knowable. My over all experience was top notch. I look forward to working with the San Diego harley team for many years to come. I would refer a friend here without hesitation. GODSPEED"
By: Eric    San Diego, CA
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"I've been a frequent customer at San Diego Harley. With other local Dealers to pick from, I keep coming back! The Parts Department is 2nd to none! Recently I was in need of a Voltage Regulator for my 2004 Heritage Softail, it wasn't in stock. I needed it right away and elected not to order. Mike checked locally for any available at the other Dealers and found one in the county. I told him I'd ride over and get it. Now, the interesting thing is, I could have changed my mind and gone on home but, I decided to go the big loop and see if I could get it. When I arrived at the other Dealer, the part was on the counter with my name on it and before I could ask to see if one was available, the Parts Rep asked me if I was "Karl". I said yes and he said, I have your part right here ready for pickup. I was shocked, I didn't call and ask for it. Someone from San Diego Harley had called and asked to pull the part for me that I would be there to pick it up. OMG, what a cool thing to do! This isn't the first time something great like this has happened from your Parts Guys. Mike has helped me more than once going well above and beyond what would be expected in service. Not to forget George, who has been a great help in locating the "out of manufacture" parts. I can't say enough about the quality of service from these guys. They are a key component to the San Diego Harley service legacy! Many thanks to them and the others that work behind the Parts counter. I know that at times it can be a frustrating job dealing with the public and the myriad models that people inquire about for parts. Surely a test bed for impatience but, I have never ever felt that I was ever "brushed off" by anyone of the Parts Team. As long as your doors are open, you'll have my business! Semper Fi! Karl"
By: Karl    Ramona, CA
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"on May 28th my friend suggested I visit SDHD, just to look at the new bikes. I was greeted by Larry Kane and given a tour of their inventory, still a bit undecided, Larry was joined by Mark Pearce. after a long day of going from one bike to another, Larry finally landed me on a great looking bike, I'm very happy with my 2012 Super Glide Custom. I want to thank SDHD and their sales team, they were very patient and professional. I'm glad my friend suggested this dealership, they really make you feel at home. "
By: Roberto    Chula Vista, CA
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"I just completed the Riders edge course. My instructors Paula and Jesse are very passionate coaches and show a lot of concern for their students. On the last nigh I shared an attempt to practice a swerve at a higher speed and Paula told me that it would happen without me even knowing it. I tried to put that somewhere in my mental notebook, we all had a great time and went home very happy with our certificates. well, this morning I felt like a little boy ready for his first day of school. geared up, got ready for DMV and decal office. Mentally preparing to take the freeway in morning traffic, "SEE", Maintain distance, keep your cool, "I'm ready"!!! As I roll onto northbound 5 I see the south bound lane at a stop, No problem, North is slow but flowing. Ok Robert, find a spot and maintain safe distance. As I prepare to merge, I hear someone lock up their brakes, I look up to my left and there it was, A very large tire bouncing right at me at a fast speed. The car behind me was pushing me and I said to myself, NO F#@%G way!! Did not have time to think or run from it. somehow and with the grace of God, I swerved left around the tire and returned back to my lane. It's been 8 hours since and I still can't explain to myself how I did it. I'm sharing this because if there is anyone thinking of going on 2 wheels, please take the riders edge course. Paula and Jesse are great coaches and the knowledge and skills they will teach you can and will save your life someday. It saved my life today. The Riders edge course is the most inexpensive gift you can give your loved ones. Thank you Paula, Thank you Jesse, I'm looking forward to the advance course soon!!!!"
By: Roberto     Chula Vista, CA
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"I would like to give a special thanks to Summer who spent quite a bit of time with me picking out the perfect leather jacket to wear when I ride. She was knowledgeable, sweet and fun! We had a fashion show! I didn't want to leave and almost starting to help with folding shirts just so I can stay and "Hang" with the rest of the Harley family! You always make my visits feel welcome and I truly don't want to leave. Thanks to Summer and the rest of the gals who are so helpful. I always walk away with way to many Harley wearables...but hey, a gal can never have too many! "
By: Liz    Carlsbad, CA
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"In May of 2012 my wife and I really liked the rental motorcycle (Ultra Classic Electra Glide) we used for 2 days while our '07 Road King was being serviced. It was so much more comfortable than our RK, SHE actually wanted to buy a new H-D. Our RK had nearly 45k miles and we had outgrown it. So my wife had a lot of influence in the purchase. She needed to know we could afford it and she needed to feel very satisfied about the transaction overall. Our salesman was great! He had several great ideas that helped us understand how we could afford the new bike. He met all our expectations of the negotiations, but when the sales manager entered the transaction (kind of a hand off) the whole experience was elevated to a much higher level that included a greater feeling of trust, continuity, satisfaction and overall enjoyment of the experience of purchasing a NEW H-D Motorcycle! We love our new motorcycle and our dealership! Thank you SDHD and HDMC."
By: Jeffrey    San Diego, CA
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"You have to love the parts department. George always says hello by knowing my name and has the best advice on options of what I am needing. I recently had issues with the new LED running and turn signal lights. The lights are fantastic, but I hand one real and one front turn signal fail within a week. George reminded me the lights are under warranty and exchanged them with no hassle. George has vast experience and knowlege and is always helpful. Bill in La Mesa"
By: William    La Mesa, CA
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"I just completed my purchase of a 2012 CVO Street Glide. If you look up service & sales excellence you will see John Baroni's name. John made this long distance purchase stress free and went above & beyond to make sure I was comfortable and informed. I highly recommend before you purchase a bike give John & San Diego Harley a call! Thank you to John and the entire staff at San Diego Harley!"
By: Tom    Sacramento, CA
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"I recently purchased my new harley (fat-boy lo) at the Little Italy dealership which was recomended by a friend. John Baroni was the sales rep that help me.He answered all the questions that I had he was there for the whole purchasing processand he made sure I was completely satisfied and comfortable with my bike and my deal before we closed the purchase.I would highly recommened San Diego Harley Davidson and John Baroni ! "
By: Tino    Spring Valley, CA
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"My wife and I became regular visitors of SD Harley well before we relocated here last July - mainly for motor clothes, parts, and the cool BBQ's - when it was time for an upgrade in bikes, of course, it HAD to be SD Harley. We recently purchased a 2012 Road Glide Custom 103 - we worked with Derek and Robbie - both experts - they offered great advise and opinions - Sam and Chris in Accessories are awesome - they are very patient with our never ending upgrade requests and had everything ordered up on the same day - when it came to financing, you can't get any better than Vanessa - what a gem - a true professional! She was very organized and breezed through the required paperwork quickly and thoroughly - she even transferred our custom plate with DMV to the new bike - aVanessa is probably the most knowledgable "closer" we have ever dealt with on a new purchase, explaining our options and working the numbers to meet our needs. Vanessa and the rest of the sales team represent integrity - hard to find sometimes - but we found it at SD Harley for sure. Hey, LET'S RIDE! "
By: John    San Diego, CA
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"I had the best experience at San Diego Harley, Little Italy. John Baroni showed up an hour before opening so I wouldn't be late to my mother's surprise birthday celebration. That's the kind of service you can expect from John and his team. Once again thanks for helping to make my experience a pleasant one. Phillip Whittier, Ca"
By: Phillip    Whittier, CA
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"Thanks to all! I just purchased a new Street Glide from Larry Kane and want to say thanks! What a great experience from start to finish. No pressure, just information and help, didn’t tell me what I wanted; rather fed me information so I could make an intelligent decision. Larry helped me through the whole process; start to finish by introducing me to Summer who helped me get the gear I needed from her department, girl even if I can’t ride good, you got me lookn’ good! Larry took me to meet Chris Diamond who helped me with the accessories I bought, great guy; thanks Chris. I was then introduced to Clint & Andy who set the bike up, added the accessories, and took great care in making sure it was just right for me, thanks guys. Lest not we forget Dawn, financier extraordinaire, what can I say except thank you so very much, you love your job and it shows; keep those boys in line! It is easy to see why San Diego Harley Davidson is so respected; the ambassadors representing SDHD are the class of the industry. To be the best in business one must have the best team; SDHD truly has the best team. Thanks again Larry. T Loose "
By: Terry    San Diego, CA
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"I just completed the Rider’s Edge course and it was an awesome experience. I am coming from the perspective of someone who had never even ridden on the back of a motorcycle before. I now have the confidence to ride my new Sportster and I love every minute of it. The instructors Darrin and Ed were both top notch and gave the class all the support and confidence needed to learn to ride a motorcycle. You can tell that they both have a great passion for riding and wanted to pass that along to the class as well as the importance of being a prepared rider. I must also mention that Paula was instrumental in getting me into the first available class opening as she knew I already had my bike in my garage just waiting for me to ride her on the open road. I would recommend this course to anyone wanting to learn to ride or just wanting a refresher on riding fundamentals. "
By: Anonymous    Oceanside, CA
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"This is one the best best and friendly Harley dealership I've been to. Drove 500 miles from Rocklin California. Larry kane was easy to work with and very helpful with my purchase of a 2012 Roadglide Ultra. He also made my trade in very easy also. Its been a great bike and have enjoyed very much. Thanks Larry "
By: Terry    Rocklin, CA
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" I completed your Basic Rider Course. Ed Biggs, Darrin Marshman and Paula Williamson did an outstanding job hosting the course. They were professional, organized, positive and fun. They are a great credit to SDHD. I will be back for more courses and will unhesitatingly recommend them and SDHD to friends. Thank you for a safe and effective introduction to motorcycling. I feel confident to get started after a very positive experience with Ed, Darrin and Paula. "
By: Shannon    
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"So many great things to say, so little time.. First off I worked with Chris Hofmann in sales, he rocked! I went one day and looked around he was great, and had to go back but i grabbed the same guy! Chris! From the moment I stepped into the dealership! He didn't pressure me in buying, answered all my questions, and had patience of a saint! I kept debating between the 72 and the nighster! I could not decide.. I ended up with the nighster! I love it!! He was so helpful, and got me in that bike! This team really knows how to take care of you! I got a great deal with Chris and then walked into the Finance Managers office Dawn, and she blows me away like Emeril.. it was like BAM! brought your down payment down, BAM brought your monthly down!! I was like this is amazing!!!! I mean these guys were so nice, and just worked with you. Didn't rush me, and got me in the bike I wanted!! Didn't even try to talk me into anything else... He was getting me in that bike!.. He did, its sitting in my driveway now with an awesome leather jacket and head rag!!! GO SEE CHRIS HOFMANN!! Thanks Chris and tell your Ava, the "pink dada cycle" will be taken care off!! You will love working with Dawn.. she is awesome has you in and out of there!! and everything is explained to a T! Thank you to the entire team at SD Harley Davidson I will def be back!! "
By: Denise    Spring Valley, CA
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"DROVE 30 MILES SO I DID NOT HAVE TO DEAL WITH RUDE PEOPLE AT SAN MARCOS DEALER THEY KNOW WHO THEY ARE. THIS DEALER WAS NIGHT AND DAY COMPARED TO THEM. LOVED THE EXPERIENCE AND WILL RETURN. SAN DIEGO HARLEY WILL GET MY LOYALTY"
By: Robert    Carlsbad, CA
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"I would like to say you have an amazing team over at the Little Italy location, simply amazing! I've always known I wanted a Harley but which one? So I attended one of the motorcycle Boot Camps at the Kearny location, Mr. Baroni gave the group some information which was very useful. At the Little Italy location Mr. Baroni introduced me to the rental department where I meet Mr. Garrett, he not only gave me a great deal on rentals but also gave me information on the bikes I was renting and was very patient with me every time I had a change in bikes or times. When it got time to buy the right Harley for me I was blessed to have Mr. Baroni in my corner. He fought vigorously and going far beyond the call to get me the best deal on the bike of my dreams. John is an exceptional person and amazing saleman, he always treats me like family. I'm proud to own a Harley-Davidson and honored to be part of the Harley-Davidson family. MV !!FHDHDF!!"
By: Mark    San Diego, CA
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"I bought a Harley for my husband as a surprise gift for when he came home from deployment. John Baroni with San Diego Harley Davidson was fantastic to work with from the very beginning. He helped me every step of the way. He suggested that we do a surprise for my husband at their Kettner Nights event on May 11th. He was wonderful in planning everything for me and keeping in contact with me through out the entire surprise. Working with John was like making a new friend, I will forever be grateful for the experience he gave both my husband and myself. He is someone that has such a love for what he does and the community he does it for. Thanks John! "
By: Sarah    San Diego, CA
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"I walked in looking to buy a Street Bob and within minutes they were pulling a bike off the showroom floor to let me take a quick ride (no demo bikes were available at the time) to ensure the FXDB was the right bike for me. The ride was awesome, and the customer service from Larry and Mike would be nearly impossible to match; Not only did I practically steal the bike both were out there polishing my new ride once it was delivered from another dealer (I have picture proof). Vanessa was amazing and made the paperwork quick, easy and painless. Best decision ever!"
By: Marc    Trabuco Canyon, CA
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"When I decided to look for a pre-owned Road King I looked at SDHD's website and found just what I wanted. A 100th anniversary, silver/black, with very low miles. We sealed the deal over the phone and I took delivery 2 days later. When I arrived the business manager, Dawn Brouillette, had all the paperwork ready. She was also very professional and got me in and out quickly. As a bonus she's smokin hot too! Cudos to the staff at San Diego Harley Davidson! You helped me get on a bike I love and made it fun! See you for service. "
By: Jeff    Santee, CA
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" Recently bought a new bike at the downtown dealership, and the entire process was nothing short of phenomenal. If you're looking for a short and simple process, John Baroni in Little Italy is the person to talk to. He keeps your best interests in mind, and makes sure the other employees do as well. It is a great dealership, with great staff, in a good location; highly recommended for your next purchase. -Matt "
By: Matt    San Diego, CA
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"Just completed the Rider's Edge program with their very knowledgeable and extremely professional instructors, Ed and Chris (Mac). What an incredible program that I highly recommend to each and every rider whether you are a beginner or experienced. Personally I haven't been on a bike in over 25 years and now that my girls are almost grown, it was time for some "me time". It was a sport I surely missed through the years and was almost sure I couldn't do again as it had been so long. This fear only intensified after I got an up close and personal tour of all the new Harley Bikes....they were certainly gorgeous but oh so intimidating. Could I really ride one of these again? Well after the five day Rider's Edge course the answer is now a big YES! My fears were immediately put aside upon hearing the calm voices of Ed and Chris. They warmly welcomed us and described the next 5 days of the class which included two solid days of bike riding. They were informative, patient and had TONS of constructive advise, and great stories, on how to be a safe rider. Oh and did I mention it was a total blast??!! I applaud you Harley Davidson for this invaluable program...what a tremendous service you give to your customers and for making them feel so special. No wonder why you have them hooked for life. I know I am! "
By: Liz    Carlsbad, CA
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"I just purchased a Sportster XL883L and also signed up for the Riders Edge Course to go along with my very first motorcycle experience. The whole team at San Diego Harley-Davidson really made my adventure into this world painless and very fun. My first contact was with Mark Pearce who walked me through the show room and showed me multiple bikes and we basically test fitted them until we found the perfect fit for me. The girls at the accessories counter were all great and really helped me get geared up and ready to hit the open road. Then I was off to the finance department where Vanessa Johnson found better deals on financing and motor cycle insurance than I could on my own. I am a very satisfied customer and now I just need to finish the Riders Edge course and get my license so I can ride my new bike."
By: Anonymous    Oceanside, CA
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"I went to San Diego Harley looking to get rid of my Honda shadow and on to a ALL AMERICAN HARLEY.I found the bike of my dreams there. It was a Softail Deluxe two toned paint and everything I wanted in a motorcycle.Well with the little money I had and a trade in that I was already over my head in payments.How was I going to afford this 2011 Softail deluxe that only had 4,000 miles on it? I thought to my self this is impossible.Well after talking with Larry,Mike and Vanessa about my situation they broke every rule to man to get me the motorcycle of my dreams.So to who ever is reading this testimonial remember the only place to buy a Harley is San Diego Harley they give excellent service excellent financing and really work with your budget and needs. Thanks again Larry,Mike and Vanessa. "
By: Richard    San Diego, CA
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"I recently purchased a 2012 Road Glide Ultra from the Little Italy store. Since I’ve owned quite a few bikes in the past I’ve had more than my fair share of experience dealing with sales people and being pressured, negotiating over trade-in values, dealing with financing, etc., and most of it was, well you know. But my experience working with John Baroni (who is an incredible guy) at the Little Italy store was simply amazing, the best experience I’ve ever had. I should have said we’ve ever had, because John was able to make my wife feel like she was an important part of the process, and she had a great experience as well. What was so important was that John was with us every step of the way. Anyone who’s ever been shuffled from a salesperson to the finance department, then to the parts counter, then back to finance, etc., knows just how frustrating the typical experience can be. Even before we entered the dealership for the first time, John spent A LOT of time patiently answering my questions questions over the phone. When we did arrive at the Little Italy shop and finally met John, I immediately knew this was going to be a different experience. I’ve never had a sales person patiently giving me undivided attention for ALMOST FOUR HOURS, answering all my questions and then handling the financing as well! John even negotiated on our behalf to get the best trade-in value possible on my previous bike! During the whole time I never felt pressured; when it came time to talk about options, extended warranties, etc., I felt that John was trying to find the best solutions for me and not in maximizing profits. Oh, and before I forget, everyone else working at the dealership was AWESOME, friendly, welcoming and helpful. I just can’t say enough about John and the whole team in Little Italy, but THANKS YOU FOR MAKING THIS THE BEST NEW BIKE PURCHASE EXPERIENCE EVER! "
By: Bob    Julian, CA
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"My 2007 Sportster 1200R Roadster has been serviced at the San Diego Harley Davidson Downtown location every 2,500 miles, since I purchased it new on October 16, 2006). I now have almost 45,000 miles on it and have never had a problem that wasn''t resolved quickly and totally to my satisfaction with great customer service and attention to detail. I had thought it couldn't get any better, but a recent experience with resolving several problem situations (front tire mount, top end gasket replacement, front brake pad replacement, primary cover replacment, clutch cable replacement) taught me another way to spell "Customer Service". It's "Chris and Dave", the Kettner Service Manager and one of his technicians. From helping me out with transportation home and back to returning a better than new, immaculately clean, motorcycle, I was completely blown away. The attention to detail, the communication and working out of what was covered by the Extended Service Plan exceeded my expectations. I worked for many years in the Computer Service industry and thought I understood what constitutes good customer service. Chris and Dave, plus all of the super friendly, helpfull staff at the Downtown location, have definitely redefined the term. San Diego Harley Davidson Downtown will always be my Harley dealer of choice. Comments in other testimonials accurately allude to the Downtown staff as "Family", which about covers it for me! "
By: Jim    San Dego, CA
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"I have never ridden a Motorcycle in my life and wanted to experience the highway's in a different view. (Keep in mind, I have never been on a Bike) I heard about the Rider's Edge program hosted by San Diego Harley Davidson, I had no idea what to expect! In this class they thoroughly walk you through everything you need to know about riding a motorcycle, starting with SAFETY! They do not shy away from the risk that are involved in riding a motorcycle. Day one and two was in the classroom, Day three and four was on the course. I could not believe that I was going to start a motorcycle for the FIRST time with only two day's of class. Paula Williamson, Rick Case aka RickyTic and Darren were the nicest instructor's ever! Each instructor walked us through the practice motorcycles and helped us to identify everything we need to know before we start to ride. They were very patient and no question was a dumb question. I was riding a motorcycle 45 minutes after learning the do's and do not's... I highly recommend this class to anyone wanting to add a new chapter in their life, THE INSTRUCTOR'S WILL BUILD YOUR CONFIDENCE AND YOU WILL BE RIDING A HARLEY @ THE END! I want to thank Paula and Rickytic for taking the "Not So Sure" out of me, they are AWESOME!!!!"
By: Richard     San Diego, CA
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"Everyone at the Kearny Mesa location were great to deal with. Answered my questions over email promptly and professionally. They worked hard to get me the exact bike I was looking for, and kept all their promises. Financing was great as well. Everyone at the dealership were friendly and knowledgeable. I would not hesitate to recommend a friend to this dealership! Thank you for a pleasant, hassle free experience. Ben"
By: Ben    San Diego, CA
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"Being in the customer service business for over 30 yeas I know great customer service when I see it. I just recently purchased a 2012 Electra Glide Limited from SDH and experienced great customer service. Larry Kane is one of the best. No pressure and always concerned about the customer about sums it up for Larry. I also experienced great customer service from all the departments to include the sales manager, Parts department and especially from the apparel section where Summer took my wife under her wing and guided her through the Harley experience. Needless to say these folks are great. I searched all over Southern California for a bike and no matter where I went I was always drawn back to San Diego Harley. They gave me the best deal and fantastic customer service. "
By: Dave    Winchester, CA
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"I’d like to take this opportunity to let you know how much your generosity has impacted one family recently. I work as a school teacher in Santee and this past fall my classroom was assigned a Harley theme basket for our school’s silent auction, just 3 days before the event. With not many donations, I was in a panic and sought the help of Trisha at SDHD and Paula with Rider’s Edge. Trisha graciously stepped up to support our fundraising event and donated some SDHD merchandise such as a t-shirt, doo-rag, shot glass and miscellaneous filler items for our basket. Paula very generously donated a Basic Skills Rider’s Edge class along with a Skilled Riders Class. Because of the efforts of these two ladies, the winning bidder was ecstatic and about to fulfill a life-long dream of riding a Harley. He not only took Paula’s Basic Rider Class, but he finished his class on a Sunday and walked away with a new 2012 Switchback from San Diego Harley-Davidson that night! He and his wife have become hooked. He then bought his wife a new Harley even before she started her Rider’s Edge course. You couldn’t wipe the smiles off of their faces now if you tried. Donations are given to causes and most certainly are appreciated by the recipients. However, the donors don’t often have the opportunity to see the impact of their gift. In this case, the recipients of this gift basket are now living the Harley life they only imagined they might one day have. Thanks to the efforts of Trisha and Paula at SDHD, our school raised funds for our PTSA program benefitting students, and San Diego Harley-Davidson gained two new customers! With many thanks, Cindy Kaufman 6th Grade Teacher Rio Seco School Santee School District "
By: Cindy    CA
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"I've wanted to ride a motorcycle for a long time. After my husband took the Rider's Edge class and bought a bike at SD Harley, I decided I didn't want to be left out of the fun. I put the cart a little before the horse and bought my 2011 Heritage Classic before I learned to ride. The sales and finance team (Robbie, Mike and Dawn) were fantastic. I love my beautiful bike. I took the Rider's Edge class last week and had a wonderful experience. Darren and Ed were my instructors. They were knowledgeable, encouraging and oh-so-patient! I passed the Basic Skills Test and have my appointment with the DMV in the next few days. I can't wait to get out there and get some miles under my belt. Every time we have been to the dealership, whether it was for New Bike Night, just shopping, enjoying a BBQ or taking the class, we have been overwhelmed by the friendly and inviting staff. What a great place to be! I am thrilled to be a part of the SD Harley family. Thank you all!"
By: Lori    San Diego, CA
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"I was in the market for a new bike, and always had interest in Harley Davidson. I was coming off a kawasaki sport bike and wasnt sure if this was the right place for me to shop. When I stopped into the dealership, I immediately noticed that this was not like any other motorcycle dealership I had ever been to. Everyone welcomed me, pointed me to help, and was interested in me and why I stopped by. I was able to test drive right away, and there was no pressure for me to make a decision. Everyone in the store clearly knows so much about the bikes and brand, and clearly love what they do. I soon realized that Harley Davidson is not solely about the bike, but about the culture and lifestyle, and everyone at San Diego Harley Davidson talks the talk and walks the walk. I was surprised at the diversity of people and styles that were part of this Harley family here in San Diego, and knew that I could either spend money on a motorcycle elsewhere, or invest in a lifestyle here........and now I am smiling every day on my xr and have friends to welcome me every time I stop by the dealership. If your not sure about buying a Harley, I recommend stopping by, and John will help you decide what is the best path for you, Harley or not. Either way, you'll leave happier than you came."
By: Bailey    san Diego, CA
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"I just completed the Riders Edge corse and it was truly amazing! Ed and Paula were professional, patient, knowledgeable and fun! I will recommend my friends and anyone who is learning to ride. to take this course at SDHD with them. I just wanted to let the management of SDHD know. Can't wait to pick up my iron 883! "
By: Evan     
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"I am so happy! I just brought my new baby home, she's gorgeous! A beautiful 883 Superlow, my first Harley. I was just looking for transportation, but instead, I found a family. John was wonderful, so patient and explained everything, made me feel at home, walked me through the whole experience, I've been riding bikes my whole life, but this was different. This isn't just a bike, it's a whole life experience! WOW. Is all I can say. He introduced me to everyone and helped me pick out parts and make my wish list, talked to me about events, being a part of a family of riders who interact and really seem to care about one another. I've never had an experience like this in my life. I am amazed. All I can say is, if you want to be a part of something wonderful, have the easiest and most amazing buying experience of your life, come to the Little Italy Harley Dealership and talk to John. It may very well change your life. Man! when all the bells went off when I signed the paperwork, I thought I was gonna cry and embarrass myself. I even have my picture on his facebook and his wife even friended me! I'm looking forward to that dinner sometime guys! Thanks again! I am so happy!"
By: Stephanie    San Diego, CA
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"I just purchased a 2012 Soft Tail Deluxe for my husband's 50th birthday from the Little Italy dealership. My entire experience was BEYOND AMAZING. I had no idea about bike's when I first walked into the store. John Baroni was with me every step along the way, from educating me about the different models, helping with information about financing and Riders Edge, to delivering the bike and surprising my husband, James, at a birthday dinner (after work on a Saturday). John was patient with me and answer all my questions. He went out of his way to make the entire transaction seamless. I was treated like family from the first minute I walked into the shop. I cannot say enough about John and the team at the Little Italy location. THANK YOU SO MUCH FOR EVERYTHING! I think this is the start of a very long friendship. Maybe next is a bike for me..."
By: Jennifer    San Diego, CA
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"I bought a 2012 road king a few weeks ago. John Baroni in sales was awesome. He understood what I wanted and helped me to all the basics and great financing offer about the bike. I walked out there with a good deal and great customer service. I would recommend strongly to buy a bike there. Sales guys are great. Customer staff are awesome too.They have so much selection there and if they don't have it, they will get it to you. I definitely recommend san diego harley davidson. They are great at customer service. THANK'S MUCH GUY'S!!!!!!!!!"
By: EDWIN    SAN DIEGO, CA
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"I have a great story to tell about a fairly new employee at SD Harley. I bought my last bike there 16 years ago. I work very close so I have had a ongoing relationship with the store since including being taken care of by Summer on a new jacket where she went way above and beyond helping me "customize" it so it would work for me. About a week ago I started to think about a new CVO bike but didnt know much about them. I called the store and Chris Hoffman answered.I told him I was just kinda sniffing around about a new bike and he did such an amazing job on the phone with me that I packed up my wife (from Alpine where we live) and drove down. Once I saw the sold CVO Road Glide with Chris telling me all about it, I was completely sold! Problem: They didnt have one available... Chris and his sales mgr Mike Moran absolutely killed themselves to try and get me this bike. One of their competitors in SD had the bike in stock and would not give it to them assuming that I would find out where it was and show up there and buy it. Because of the great job, hard work and amazing attitude that Chris and Mike put into this, I refused to deal with their competitor and went almost a thousand miles away to get the bike (major pain in the butt...). If there is ever a story of great customer service and a couple of very special guys going above and beyond for a customer that they knew they couldnt even sell a bike to, this was it!!! I am commited for life now to San Diego Harley and want everyone out there to know about the people that run this place! Its easy for someone who just bought a bike there to say great things on this page but this experience with these guys going thru what they did trying to take care of me was truly exceptional!!!"
By: Alan    San Diego, CA
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"Special thanks to Katie in apparel. She really helped find what I was looking for, and put forth extra effort to order my 7EYE riding glasses.. All the girls in apparel are really cool and very helpful. San Diego Harley is by far the best dealer I've ever been to.."
By: Brandon    Pacific Beach, CA
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"Well, the story starts back in Dec, when I walked into the dealership on a Sat afternoon. I was just minding my own business when all of a sudden I walk right into this 2012 Road Glide Custom...and I do mean custom! No dealer in SD tricks out their bikes like the guys at SD Harley! Anyway, way out of my price range, but my salesman, Chris bent over backwards trying...just couldnt make it happen. I looked at that bike every Sat since. Flash forward to March 31st...the last day of 1% financing...it was now or never! I qualified as a 1%er, but was still afraid to pull the trigger. Well, Chris and Derik took it upon themselves to see that I left on my dream bike. Derik said, "we are all in, lets make this happen!"...and they did! Nothing left to do but head over to finance and seal the deal! Vanessa is a sweetheart, and the process was painless. Needless to say, this story ends with me riding away on my badass Road Glide Custom! Thanks again for everything, Chris, Derik, and Vanessa! "
By: Tony    Santee, CA
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"I'VE BEEN RIDING M/C'S AS PRIMARY TRANSPORTATION SINCE 1980. OWNED MANY BRANDS,GERMAN,ASIAN. LOVED THEM ALL. BOUGHT MY FIRST H/D FROM NEW YORK MIKE IN 1995 (I THINK) SHORTLY AFTER HE HAD BOUGHT THE FRANCHISE FROM "DOC". I'LL NEVER FORGET THE BIKE. KIND OF AN UGLY GREEN (MYSTIC GREEN) 883 SPORTSTER. FELL CRAZY IN LOVE W/THE BIKE. I CAN HONESTLY SAY IT CHANGED MY LIFE/ FOR THE BETTER. SINCE THAT TIME I HAVE PURCHASED 4 OTHER HARLEY'S FROM S.D.HARLEY. I'M GREATFUL TO HAVE WITNESSED MIKE TRANSFORM A HOLE IN THE WALL H.D DEALER INTO A WORLD CLASS M/C MECCA. BECAUSE OF A NEARLY 50% PAY CUT IN MY INCOME 6 YRS.AGO I AM NOW RIDING A RAT SPORTSTER THAT I PURCHASED OFF CRAIGS LIST. I AM HAPPY TO SAY THAT I STILL RECEIVE VIP TREATMENT EVERY TIME I WALK INTO SD.HARLEY EVEN THOUGH MOST OF THE TIME IT'S ONLY FOR SOME FREE COFFEE. I LOVE SD.HARLEY AND WHAT MIKE HAS CREATED. BEFORE I CONCLUDED ( I COULD OF COURSE GO ON FOREVER) THE CRUX OF MY TESTIMONIAL, I WANT TO TIP MY HAT TO (MY FAVORITE) (AND NOT JUST BECAUSE SHE'S THE HOTTEST) "SUMMER" FOR BEING #1 IN CUSTOMER SERVICE AT SD.HARLEY AND FOR ALWAYS TREATING ME LIKE A VIP./FAMILY."
By: TODD    SAN DIEGO, CA
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"I would like to acknowledge the wonderful customer assistance I received at the Kearny Mesa, San Diego branch. Mark Pearce and Brittany know their business and their kindness and follow-through is why I will continue to choose this dealership for all my motorcycle needs. "
By: Vickie    Ramona, CA
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"Dawn Brouillette and Vanessa Johnson made my buying experience .....well....Amazing. They went to bat for me to get me onto my new bike. I got exactly what I wanted only because they went the extra mile to make it happen, Thanks guys. Ed Sorensen"
By: Ed    Spring Valley, CA
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"We were not intending to buy a new Harley but after talking to Mark Pierce not only did we decided to buy a new bike but we decided to make the 100 mile trip back to SDHD to make the purchase. Everyone made us feel as though we belonged there. Mark was the true reason we did not buy a Harley Davidson at our local dealer. His no pressure and solid knowledge sales approach won us over without question. Thank you to the entire family at SDHD. My husband and I appreciate everything you did for us and they way that you did it."
By: Diana    Norco, CA
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"Went to buy a warranty and bought a bike instead. I have been doing business with one specific dealership for many years. However a recent experience drove me to compare pricing for a warranty with San Diego Harley. When I arrived at the dealership I was introduced to Vanessa who was extremely knowledgeable about the different extended warranties that were available for my 2010 Ultra. As we discussed the various options that were available to me, she asked if I might be interested in looking into trading in my bike to take advantage of the 1% financing that was being offered through HD credit. At first I was apprehensive, but as I started to consider the interest that I would be praying over the next 5 years that I still had left on my bike, the numbers made more sense. That's when I was introduced to Mike, we went into the inventory and I saw a black Limited. I had really wanted the Limited in 2010 but opted out, I was always a bit sorry I did. The one option that I really regretted not getting was ABS brakes. I had test drove a friend's bike that was so equipped and was really impressed. Well, I was impressed with the level of professionalism of the entire team and we came to an agreement and now I got the bike I had really wanted. Vanessa and Mike were great to deal with, and the entire dealership still has that "family" feeling: something that is being lost in society today. Thanks guys: see you on the road!"
By: Irving    El Cajon, CA
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"SD Harley made buying my new Road King a truely pleasurable experience. After shopping all the SD area dealers, they provided a non pressure thorough way of making it a smooth, professional experience. I would have no problem ever recommending them to anyone. Their patience and understanding made it the logical choice for me to buy..... Thanks for everything guys. Doc H."
By: Anonymous    San Diego, CA
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"I've only been riding a few years. I bought and learned on a metric cruiser, saying that I would only spend the money on a Harley if it was THE one I wanted and only when I could afford it. San Diego Harley Little Italy afforded me that opportunity WAY sooner than I thought humanly possible. 1% Financing...Friggin' rediculous! But, beyond that, the SD HD Little Italy team, including John, Al, Garrett, the Service crew and the Girls working the floor made my whole introduction into the HD realm absolutley amazing, and I am positive I will be hard pressed to find a more cooperative and appreciative dealer anywhere in the country! Bottom line...they treat you like family and work to make you as comfortable as possible without the bullshit most dealers do. They trust their product but still sell you on it instead of taking for granted that "EVERYONE " wants a Harley. It's becuase of them I have a Georous '12 Softail Deluxe just begging to get out on the road! Thanks again SD HD Little Italy. YOU GUYS FRIGGIN' ROCK!!!"
By: J.J.    San Diego, CA
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"Samantha & Katie @ kearny rd.were the best help very pleasant shopping experience we are on vacation been every where in town and those two were the best made us feel right at home"
By: Patty    HOBBS, NM
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"what a great experience from the minute i walked in,to the minute i rode out!!! a smooth transaction from start to finish,from the sales staff to financing...just an all-around great dealership with a first class,knowledgeable staff!!! "
By: shawn     san diego, CA
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"I have been a long time rider of foreign motorcyles and never even looked at a Harley until I saw the "48." So this purchase was going to be a case of "I want it" vs "I need it" given that I already have 11 other bikes in the garage. I read the internet reviews on the bike and visited two other dealers and then went to SD Harley Davidson on the recommendation of a friend. I was pleasantly greeted by Robbie from the sales staff who treated me like i had known him for years. Turns out we grew up in the same area. After a few minutes talking with Robbie I had found the dealership that i could call home. The great deal on the bike was just the icing on the cake. Dawn from Finance, Chris from the Parts Department and Christina from accessories were all equally pleasant to deal with. When purchasing accessories, Christina was ready to offer a loaner helmet since the one i wanted was out of stock, until i told her that i already had one with me. (i just wanted a bobber helmet that i didnt already have). I used to sell cars while working my way through college and I market and sell high end multi million dollar commercial Jets to foreign customers now and i know what building relationship with your customer(s) is paramount. The staff at SD HD are keenly aware of customer rapport and service and it seems like its built into their personalities. The only type of attitude the folks at SD HD have is a "helping friendly one." This is what is going to keep me coming back for parts/service and anything else SD HD has to offer. If you're on the fence about a dealership, go visit SD HD, you will thank yourself you did. "
By: marv    encinitas, CA
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"Dear Harley Davidson San Diego Ownership & Management, I have a 2006 VRSCD and a 2002 Custom Big Twin, both of which have been worked on and serviced by either or both the Kearny Mesa and Little Italy locations. The SDHD representatives at each location's departments (service, sales, parts, accessories, riding gear) have been exceptionally helpful and truly have shown a genuine interest in customer satisfaction; as such, I am compelled to specifically thank the following staff members (all of which should be considered integral and valuable to the ongoing success of your organization and the continued superior satisfaction of your customers (this writer included): Christina (KM - Riding Gear / Accessories) Zach (LI - Service) Casey (LI - Service) Chris (KM - Service) Al (LI - Parts) Julie (KM - Riding Gear / Accessories) Janelle (LI - Riding Gear / Accessories) The entire Parts Department at KM and many others, that are to abundant to list individually. You are to be congratulated on having such a loyal, motivated and knowledgeable staff. Thank you, and I look forward to my next visit to HDSD. Sincerely, Joseph L. Kalkstein "
By: Joseph    La Jolla, CA
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"When my wife and I were ready to buy our new 2010 Ultra Classic Limited, one of our best friends (Old Fart) didn't have to do much encouraging as to where to buy it from. We have always liked the dealership and the locations. The process from start to finish was fast, easy, and had perks! We walked out with more than just a great bike, but also some great accessories. We have always been treated 1st class whether we are buying clothes (does my wife like to shop!), parts for the bike or it's service. We have only ever had 1 issue with it and it wasn't a big deal; just some tightening on the front end. San Diego Harley sent a van out to pick the bike up for us and took superb care of it. Every time the bike has been in for it's service, the staff is friendly and very knowledgeable. We have never been steared wrong. This brings me to our 10K mile servcie for which my work schedule precluded me from being able to get it up to the shop. They sent out Ryan today who wowed my wife. He was friendly, polite and knew how to ride our bike. He pulled it out of the garage, started it .. got it turned around and flew up on a ramp and into the back of the truck as if it had done it a million times! San Diego Harley takes care of it's customers and not just the day you buy your bike. They really care for and always give the best service possible whether it is chargeable or not. It is people like Ryan and Sara in Service today, who went out of their way, that really made me want to write a thank you to all of the nice folks at the dealership. Thank you for always treating us well and for taking care of us. We have always recommended you to our friends and feel that we really need to write it on your wall so others who are browsing can read up on some of the extras that you guys do that really goes a long way. This must be why your customers are life customers .. I know we are. Thank you again for making your dealership feel like our second home and for making us a part of your family."
By: Stacy    El Cajon, CA
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"My relationship with San Diego Harley Davidson began about 5 years ago when my wife and I were on a ride from the Salt Lake City area to San Diego. Upon reaching the Del for what we hoped would be some well-deserved relaxation, I found the starter on my bike was having some problems. I called another dealership and they really wouldn't give me any hope that they could help me. My next call was to San Diego Harley Davidson and after I explained our predicament I was assured they would help me out. Needless to say I spend the day up waiting for my repair to be completed. While there I was treated as family and what could have been a really frustrating situation was made very pleasant. I have always been really appreciative of those involved going out of their way to help me out. Since that time my brothers and I have visted the dealership many times. In fact, in June 2010 while passing through on our way from Salt Lake to Portland (gotta love our travel plan) my brother purchased a CVO convertible. John Baroni and the entire staff went out of their way to locate (the bike was acquired from another dealer), acquire, and prepare his bike. This was all completed overnight and the bike was ready the following morning. Amazing! Baroni made sure everything was just right and the girls in "research and development" made sure our wives were accessorized. Baroni stored Jeffs old bike and we came back to San Diego in October to ride it home. While in Coronado between Christmas and New Years this year, I got looking at the new CVO Street Glide. I really wasn't looking for a new bike however, I really fell in love with the style. Baroni assured me they are not easy to acquire. To complicate things, I couldn't decide on red or black. Baroni had a red one coming in late february so I decided to put a deposit on it. Since I wasn't sure on the color I was nervous but Baroni assured me San Diego HD would find me what I settled on. Based upon prior experience, I was confident they would make that happen. Needless to say, on January 31 I was in San Diego to ride my new "Black" CVO home. I enjoy visiting both your wonderful city and San Diego HD and generally do so several times a year. I always feel at home and everyone always goes the extra mile to make Jeanna and myself comfortable. Particularly, John, Garrett, Annette, and all the guys in parts have made my time there memorable. I always make a point to visit the local HD store wherever I am traveling and San Diego HD is the best. To all my friends at San Diego HD, thank you so much for the good memories. Baroni......,you are absolutely the best! "
By: Gary    Lehi, UT
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"I purchased a 2012 ULTRA LIMITED from San Diego Harley-Davidson at the Little Italy location. I started the process by requesting a quote via the San Diego Harley website and John Baroni called me the next day and said he had the bike I was looking for, a red ULTRA LIMITED. After talking with him for a few minutes I felt he would be a good salesman to work with and told him myself and my SO would come in Saturday 4FEB and see the bike. The latest HARLEY I had ever ridden was a 1982 FLH (still own) and had recently sold my 2005 GOLDWING with the intention of buying a new ULTRA. After checking out the red ULTRA we met John and he let us take a 2011 ULTRA out for a test drive. Wow, it was everything I had read about and more than met my expectation, oh yea, my wife loved it also. When we got back from our test drive we sat down with John and started the negotiations, John was very easy to work with and we quickly came to an agreed price that I felt really good about. I was also pretty sure I did not want an extended warranty but for relatively little money John showed me how I would be completely covered for 7 years, I think when I bought my shovel all you got was a 3 month warranty. Got the bike and extended warranty. We also met the manager Garrett Grosch, he was also great and made sure things where moving smoothly. We also got to pick out free tee shirts and got to meet the merchandise sales clerks, they were also very friendly and helpful. Overall this was a great buying experience, the staff was great, and the selection of motorcycles was excellent. I would not hesitate to recommend this dealership to anyone looking to buy a bike. Thank you John Baroni for selling us the best motorcycle we have ever owned, we never felt pressured and you answered all my questions. We look forward to many years of doing more business at your dealership. Louis"
By: Louis    Imperial Beach, CA
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"I recently went on a holiday to USA and was looking for a late modle Fatboy to bring back to Australia. My trip took me though CA Vagas and LA after looking at many of many Harley dealerships i ended back at San Diego Harley where i first started they had the best bike that i was looking for. I cant say enough about the freindly staff that work there. A big thanks to Larry in sales who sold me the bike who's service was exhalent and will go out of his way to help in any way he could, a big thanks to Dawn in finance who completed the deal and thanks to Sam in chrome who sold me all the shinny bits that makes the bike looks exhalent. I would'nt hesitate going back to San Diego Harley when i purchase my next Harley as they did every thing they could to help me get the bike back to Australia. Thanks guys."
By: Peter    Hallett Cove S.A Australia
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"This place is awesome and the staff is great. I bought a 2011 Fatbob here and i loved it. Unfortunately i totaled it and had to go through the insurance and GAP claim process. Vanessa went out of her way to help me every step of the way. When i bought a new bike this was the first place i went, Larry searched high and low for the perfect bike. Thanks for the help!"
By: Nathan    spring Valley, ME
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"I cannot say enough about the first-class treatment I received from Chris Hofmann in Sales, Chris Diamond in Chrome Consulting, Julie in Accessories, and Vanessa in Financing. My experience purchasing my first Harley could not have gone any smoother. I recommend them and everyone else at San Diego Harley Davidson to everyone. "
By: Jeffrey    San Diego, CA
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"I recently purchased a 2012 Blackline from San Diego Harley-Davidson at the Little Italy location, and it was a great experience all around. Garrett Grosch set it up so I could rent several different bikes on a Saturday to help me decide which one would work best for me. After being out for a few hours on each one, I decided on the Blackline. John Baroni was my salesperson, and was awesome to deal with. He let me check out the bikes in the showroom at my own pace, and when I had questions, he was easy to talk to and informative. This guy knows his bikes, and I felt like I was talking with a knowledgable friend. I never felt pressured to make a deal, but when I was ready, he walked me though the process. Getting the special 1% financing was a huge plus for me too. I live in downtown San Diego, and am really glad there is a Harley dealer here in my neighborhood, and am glad that all of the staff there are so friendly and ready to help. I recommend that you stop by the Little Italy location and find out for yourself!"
By: Dave    San Diego, CA
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"Vanessa and Chris made my sales experience as easy as could be. I wasn't sure if I was ready to trade in my Heritage Softail and upgrade to a full bagger but Vanessa offered me opportunities to test ride some different styles of bikes without pressuring me. She was thorough and made sure I had a backrest (put on by the service techs) on the bikes I test rode when I explained that would be a determining factor to my comfort level (a requirement for me as I've had back surgery). Vanessa and Chris stayed long after closing to make sure my husband and I were happy with our purchase. They even let me "ring the bell" for a new sale the following day while my all my HOG friends were around to shoot pictures. I truly felt like a queen with San Diego Harley-Davidson and cannot recommend them enough! From the guys in service to the girls in motor clothes, everyone has congratulated me on my new Road Glide Ultra and has made me feel special...long after my sale. They are one class act!"
By: Cindy    La Mesa, CA
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"I just recently purchased a 2012 Ultra classic and I am really happy with my bike. This is the 3rd bike I have bought from SD Harley. and I guess my history and my repeat business speaks for itself. Larry, was the salesperson and he was just outstanding. He was very knowledgeable and just helped with every question and concern that both myself and my wife had. This bike represents a huge investment for our family , and he was absolutely correct when he said all those doubts or buyers remorse would go away after I had the bike for a few days. I really enjoyed talking with him and have talked to him several times since and he is still willing to take the time to talk no matter how busy he is. I want to also thank Derek, Vanessa and Dawn as well as Mike W. and Kieran in service for just what truly nice and genuine people they are, they just eased the whole process. Everything I asked for was answered with a smile and a 'no problem' or 'yes'. There are 3 other dealerships here in San Diego I could have gone to, and I have been to all of them. They all have comparable prices and the same merchandise, but I have continued to stay with SD Harley for all my service and needs because of the quality people they have working there. I encourage anyone interested in buying anything HD to go to SD harley and check it out for themselves. Thanks again, Live to ride, Ride to Live and I will see you all soon. Happy Trails!"
By: dwain    san diego, CA
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"I was shopping for a FLHTCUSE7 & to trade my 97 Road king in. Well I thought it would be dificult due to my wife & I being on the road most of the time. Well I found out that San Diego Harley was having a 1% 60 month financing special so I called them right away. Larry Kane was my sales rep, & even though I was 2000 miles away & wouldn't be home for two weeks he found the exact bike I wanted, & it came in right when he said it would. During the two weeks Larry did keep contact with me & let me know every thing that I was to expect. when it came to the day for me to take delivery on my new ride, Larry walked me through the whole process, & made the buying experiance an awesome one. the whole staff there is great. And even though San Diego Harley Davidson is 110 miles from my house, & there are others a lot closer, I will be coming here. So thank you Larry, Vanessa, Michael. And all the staff of SAN DIEGO " KEARNY MESA" HARLEY DAVIDSON. Sincereley Michael B."
By: Michael    Beaumont, CA
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"While vacationing in San Diego I decided to rent a bike and ride up the coast with my wife. Everyone at SDHD are friendly and we enjoyed meeting them, but most of all we had a great ride! "
By: Anonymous    Mooresville, IN
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"I finally purchased a Harley-Davidson motorcycle. After years of hoping and wishing, my wife and I walked into the Little Italy store and were greeted by John Baroni. He made the whole process so easy. I felt like we had known each other for years and was completely comfortable from start to finish. I have visited other bike shops and felt like a second class citizen, but not here. John made my wife and I feel like we were already part of the Harley family. We will definitely be telling all of our friends that the Little Italy store is the place to go and John is the man to see. Everyone else at the store was great as well and we just want to say Thank You to everyone there. Go buy a Harley and go by it from John Baroni and the Little Italy crew."
By: Brian    San Diego, CA
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"My husband and drove by and as a joke stopped in to sit on a Harley. We are sport bike riders with nothing but Italian bikes in our garage. We really had no intention on buying a hog. Mark was our sales guy. He spent endless hours going over the different bikes and options. He took us for a test ride on Chritmas Eve. We were sold after the test ride. The bike was a promotion present for my husband who made SSGT in the USMC. There was no pressure to buy. The weekend before we bought the bike my husband and I spent 3 hours looking at bikes with Mark. Unfortunately Saturday 14 Jan Mark was out sick. Chris took us under his wing and helped us throughout the entire processes. He answered all of our questions, even my virgin Harley ones. He did a walk through on the bike and finally afte 3 weeks we had our a bike, a bike we didn't plan on getting. We returned the next day to thank Mark and Chris. Mark spent another hour or so answering more questions. He helped us get the right highway pegs and change our pass code. I feel confident in their knowledge of the bikes they sell. I know we will be back to purchase accessories and maybe another bike. Thank you again to Mark for spending countless hours showing us bikes and answering all of our questions. Same to Chris we will definetly send friends and if I decide to cross over from a sport bike to a Harley, we will ask for Mark or Chris to help us. Thank you!"
By: Jessica    Santee, CA
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"Chris really took care of me and my wife. We looked at other dealerships and they were all too pushy. Chris took his time and really worked with us. I would recommend all my friends to go to SD Harley over any other dealership hands down!!"
By: Anthony     San Diego, CA
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"Purchased my frist Harley today..What a great experience. Went to the Kettner shop and met John Baroni. WOW great guy and employee. Met my needs. very low key..He will always get my business. Met Casey in the shop. He installs like a factory job, He will be the only person working on my Harley. Al helped with all my chrome and part needs...Very cool guy. Helps you decide what will look best on your scooter. OVERALL...GO TO KETTNER...Its the best experence you will ever have...TKS guys !! Tks New York MYKE for having such a great staff at Kettner !! "
By: George    Lakesdie, CA
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"The whole staff was great. The first experence with salesman Chris Hoffman and with Vanessa in finance was such a good that we came back within 6 weeks to purchase a bike for my wife. We had been to several dealers between palm springs and San Diego before purchasing but was not happy with them."
By: Richard    Desert Hot Springs, CA
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"I recently purchased a 2010 Dyna Wide Glide and the bike is "PERFECT"! I love it! My sales person Chris was awesome and easy to talk to and deal with for sure. Everyone at the dealership was more than helpful and had an awesome team mentality. Chris walked me around the bike, through the bike, over and under the bike, and made it the best buying experience I have ever had! Thanks for everything brother and I look forward to sending all my friends over to buy a bike from you. Stay cool!"
By: Cory    San Diego, CA
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"I came into San Diego Harley Kearny Mesa location to purchase my second Harley from them. Right when I walked in, I felt the Harley pride again. Chris my sales man, helped me out trying to find me the right bike that I wanted. I was having trouble deciding which color I wanted for my new Softtail Deluxe, but Chris was able to show me three different colors that I was interested in. Chris stayed in contact with me and tracked down the colors that I wanted to see. Going back and forth on my decision I finally picked out my new Blue Softtail. Chris helped me with everything and maked sure that I was comfortable with making my decision. Chris also brought me over to chrome and Chris in chrome helped me out with getting all of the parts that I needed. Everyone in the shop is very friendly and helpful. When I came to sign the dotted line, I was with my mom, and they even gave my mom a Harley shirt. It made her day. Thanks for everything San Diego Harley!!! Now its time to RIDE!!!"
By: Brad    San Diego, CA
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"I had the best guy working with me again I got my husbands bike with him and just got mine today. Yes Im a lil thing but I still wanted to ride and ride something that fits me and our guy John hook us up once again. Thank you so very much John."
By: Natasha    San Deigo, CA
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"We purchased our 4th bike from San Diego Harley Davidson on 1-8-12. Our salesperson Robbie and Vanessa (finance)were very helpful through the whole sale. We were originally at harley to go on the HOG ride when we walked in to see what they could work out for us on the 2012 Switchback. The sale was done before the bike was delivered from the Kettner store. We get excellent service from Brittany, Summer(apparel), Sarah (service desk),and everyone else, every time we are in the store. Thank you all. "
By: Thomas    San Marcos, CA
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"I recently purchased a 2012 Softail Heritage Class from John Baroni at the Kettner Street Store. John and his team were fantastic and my wife and I have nothing but great things to say about everyone at the shop. The entire shop treats us like family vice customers...something that makes going back enjoyable. Janelle and Ashley in sales were very helpful to us as we shopped for clothing and accessories and very friendly. John was amazing as he guided us through the process and offered great advice on numerous topics. I am very glad we chose his store to make such an important purchase! We will always recommend John and the Kettner store to others looking to purchase HD motorcycles and accessories due to the great way we were treated."
By: Mike    Coronado, CA
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"This was my first motorcycle purchase and it was GREAT! John Baroni let me test drive as many bikes as I wanted and then gave me a fantastic deal! IN FACT, he counter offered a few dollars lower than my initial offer. I'm loving my new Iron 883 and am already looking forward to the day I upgrade to a bigger hog. I'll be doing all of my future Harley buys with this place!!! Thank you John, and everybody else at SD Harley!"
By: Osly    San Diego, CA
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"BARONI is the BEST in the WEST!!! we have known Baroni for 8 years we have fallowed him from north county all the way to kettner SD. he has always been a great help. Just purchesed a Fat BOB from him and it was so much fun and easy, Cara and I LOVE THE BIKE. Anyone that we know that wants to get a bike we are sending them to Baroni. YOU ARE THE BEST BARONI!!"
By: mark    escondido, CA
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"SanDiego Harley is far and above all others. They worked with me and made it all happen! May god bless San Diego Harley-Davidson. Timmer's"
By: Timothy    Vista, CA
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"From day one, my experience with San Diego Harley Davidson has been nothing less than outstanding! Mark Pierce in sales and Vanessa in finance were great to deal with in purchasing the bike. I know it's just their job, but Chris Diamond and George in parts and Oscar in service honestly seem to take a personal interest in getting my bike to be exactly what I want it to be. I am a new rider so I depend on their advice and so far they have been perfect. My bike is awesome! Thank you all, I truly appreciate being made to feel like a valued customer and part of the Harley Davidson family. "
By: Tracy    San Diego, CA
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"Extra credit for Summer and the ladies in the Motor Clothes department for their professional and friendly customer service. You guys are awesome! Thank you."
By: Tracy    San Diego, CA
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"This is my first bike purchase and John Baroni helped me a lot making several decisions. He was very understanding and guided me throughout. San Diego Harley is a nice place to shop for other necessary stuff for first time bikers. All in all, I was extremely glad with my decision to buy a Harley from them. Thanks!"
By: Kshitiz    San Diego, CA
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"I came into the San Diego Harley Davidson dealership to talk to a salesperson regarding upgrading my Jostens' Harley Davidson ring. I had previously gone to one other local HD dealership and even called Josten's for assistance. I was unable to obtain detailed information in order to make an informed decision to upgrade my ring. I spoke to "Summer" (Assistant Motorclothes Manager) who listened to my questions and immediately provided me useful information. Summer researched all of my questions and stayed in constant contact, providing me all of the information that I needed to complete my ring upgrade purchase. One week after Summer met with me for the first time, I came back to the dealership to place my order. Summer is highly professional, understands customer service and clearly cares about her customers. It is because of Summer that I will now exclusively take my business to San Diego Harley Davidson. "
By: Grant    San Diego, CA
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"Wow! I just purchased a 2012 Road King from San Diego Harley at Kettner, downtown. This is my sixth motorcycle purchase and was the best experience I have ever had. John worked with me for two weeks before we closed the deal. Both John and Al went out of their way to help me make sure I found the right motorcycle for me. John did what it took to close the deal and Al was very helpful in answering all my questions with regard to parts, accessories and pointing out things that I might have over looked. THANKS GUYS!"
By: MIKE    SAN DIEGO, CA
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"Astounding customer service! We bought two bikes this year-- a 2011 Nightster and 2011 Heritage Softtail and are very happy with everyone who helped us in the process. The bikes and the experience of finally becoming Harley owners have been phenomenal not to mention energizing! Special thanks to Vanessa, Dawn & Christina. You guys rock! Thanks to Chris Diamond in service also! "
By: Jerome & Liza    San Diego, CA
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"I purchased a 2012 Denim Black Iron 883 the other day and got to take it home with me today! I had walked in 5 days before just planning to ask some questions and met with John. Needless to say he was incredibly helpful with the whole process and got me exactly what I wanted for exactly what I wanted to pay for it. I felt like I was buying my bike from a friend. Every one at the shop was great too and made a big fuss ringing bells and beeping showroom bike horns and clapping when the deal was final. They made me feel great! Once the bike was prepped and ready to ride I was so excited that I showed up without my helmet like an idiot. No worries though, they handed me a nice helmet to borrow and off I went. :) Overall this was an incredible experience and I would recommend this shop to any one for sure! I will be back countless times for accessories and to take advantage of all of the events and free food they're always dishing out! See you guys tomorrow to return the loner helmet. :)"
By: Mike    San Diego, CA
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"I bought a 2012 Ultra Classic today. I waited three months for the color I wanted. I was teased last night when the bike came in. I got a text that read, Rich, I know it is only ten minutes before closing, just wanted to let you know, the bike you ordered came in. sleep well tonight, see ya in the morning. Well John, I was a five-year-old kid, the night before Christmas. I didn't sleep much. My Salesman, John from Little Italy, wow did this guy bend over backwards for me and did everything he could to get the bike where I needed it to keep the OL happy with the payments and me happy with the bike. Everything I have read and heard about the new frame, the 103, was all true. I absolutely love my new baby. New York Mike, give John a raise this guy is the best! John thank you so much. I will always be a SD Harley Customer! "
By: Richard    San Diego, CA
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"I purchased a new CVO Street Glide at the Kearney Mesa location. Had an awesome experience with Larry and Vanessa. They really took care of me and was completely satisfied with the sales/financing transaction! They were friendly, courteous and helpful with any question or concern I had. This is my fourth bike purchased at this shop and I would not buy one any where else! Nicely done once again! "
By: Brian    San Diego, CA
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"John at the Little Italy shop was outstanding in working with me on getting the killer deal on my 2011 Fatbob, my third Harley from San Diego Harley. I started to go to the Kettner locaion since my favorite parts guy, Al, was there. I trust him with all my parts needs and has given me some great recommendations ahen I wasn't sure. Ashley, in accessories was wonderfully pleasant in my selection in Motorclothing and accessories. Of course, this would have all not taken place without the wouderful guidance from Larry at the Kearny Mesa store, in my opinion, he's the best at that locale. I always have to see my favorite girl, Summer for my riding wear, as she is always willing to help! Can't forget Derik, for his help in this purchase. New York Myke has a great thing going at San Diego Harley. He has a wonderful team. Thanks for another fantastic transaction!"
By: David    San Diego, CA
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"Purchased a 2012 Iron 883 from the Little Italy location in early september and could not be happier with it. All of the staff were very friendly and helpful. They went above and beyond to help me get set up with everything I needed. My friend had purchased a bike from House of Motorcycles in San Diego and the experience and help was just not the same at all. The little italy location is a fun friendly atmosphere and I definitely recommend it to anyone looking to buy a Harley. You will not be dissapointed. I myself will be returning regularly for accessories and service. Thanks again."
By: Shane    San Diego, CA
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"I just want to say, my helmet and hat is off to your Parts department and especially George for the incredible help and service he provides. I had ordered a combination speedometer/tachometer for my 2004 Heritage. After three weeks waiting for the part to come in, George had researched the status on his own initiative and found out the part had been discontinued since the order was placed. There is no substitute for this item. He was able to locate a unit here in San Diego county, went to the dealer and picked it up. I now have a combo instrument on the Heritage and, it works fine. I didn't have to do anything to track this down, it was George all the way. I can't say enough about his attention to me as the customer and, if more people and businesses acted that way, we might get out of a recession. Many thanks to George and San Diego Harley for your service! You will always have my business! Karl Duggin"
By: Karl    Ramona, CA
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"My husband and I were traveling into town to see the grandkids. And no trip isnt complete without stopping in the harley shop. We stopped in on a saturday, which was a crazy fun day at your dealership, and we seen a familar face at this location. We ran into our loyal motorclothers girl Yvette. For the past year and a half Yvette has always found us the latest and greatest things for the grandkids. We were sad when she left. But we are happy to see , she has found another harley home and still is doing what she does best, and keeping her guests happy and coming back. And she did not let us down this day either. She remembered who we were, and it was like we never skipped a beat. Thanks again Yvette for another awesome experience, we will be back and ready to shop....."
By: Rita    mesa, AZ
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"I bought my first Harley - a Fatboy at the Little Italy location. John was a great salesman, very knowledgeable but low pressure. For a large purchase, this was easily the best experience I've ever had. He (and a couple of staff) even stayed late to complete my paperwork and get the bike set up for me to take home that night. I also feel like I negotiated a really good deal. If you're thinking about a Harley, don't go anywhere else, just go the the Little Italy location and ask for John."
By: Steve    San Diego, CA
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"I had a great experience buying my first Harley at the San Diego Kearny Mesa Dealership. John, Vanessa, and everyone i met were extremely nice and helpful! The bike is great and alot of fun to ride. Thanks to everyone!"
By: James     San Diego , CA
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"I am very satisfied with my experience at San Diego Harley-Davidson. The staff went above and beyond to get me into the bike of my dreams. John Baroni and Mark Pearce are exceptional salesmen. I would recommend San Diego Harley-Davidson to anyone looking for a bike. I'll be going there for all my future Harley-Davidson needs. "
By: Daniel    Lakesdie, CA
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"HANDS DOWN, the most professional staff I have worked with to purchase a motorcycle! I visited the Kearny Mesa HD Store several times before making my purchase and Larry Kane worked with me, like I was a close personal friend. I loosely identified my desires in the bike and he expertly steered me to my final purchase. I never felt the pressure of a 'this deal is only good today'; instead, I was confident that Larry had my long-term interest in mind! Chris Diamond (Chrome Consultant) devoted the same type of effort toward customizing my bike - even talking me out of some options that I thought that I wanted, but surely did not meet the vision of the bike that I had communicated. He ensured that we got it just right! Dawn Brouillette (Finance/Insurance) completed the team with a complete and understandable explanation of finance/insurance options, and at the end of the day, I was completely comfortable that I had made the right purchase at the right dealership with the right people! Its not about making the sale - these folks care! I am confident that I have established a relationship with San Diego Harley Davidson that will span many years. They have earned my business, and perhaps more importantly, my trust!"
By: Bob    San Diego, CA
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"Over the last 6 years and three bike purchases, we are still blown away with the professionalism at SD Harley. We are always treated like family and the service is over the top! A special thanks to Mike Willer, Vanessa, Summer, Sarah, Ty in rental and Chris. Love you guys! Mike and Ellen"
By: Ellen and Mike    CA
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"I just bought a new 2012 Trike and absolutely love it. It was my first venture into buying a Harley. I really detest when sales guys are too pushy or full of hot air. He listened to me, talked with me and made very sound suggestions. He always took care of my inquiries, called me back and kept me informed. He introduced me to who I needed to get to know and showed me where I needed to go. The Salesman was always a consumate professional and very proud and knowledgable of his product. I wish more sales representatives conducted themselves like him - it would make the experience so much more enjoyable. I now feel like SDHD is a part of my extended family and my salesman was key to making that possible. I would be remiss if I didn't express my great appreciation for Vanessa and Christine also. Vanessa had the patience of a saint while dealing with my difficult, protective dad; and, Christine was as sweet and helpful as anyone could possibly be, taking time to work with getting everything I wanted for both me and my precious passenger, my mom. Again, both were major contributors in making my experience of a large, expensive purchase so much more enjoyable. Thank you and great job! "
By: Kathleen    Chula Vista, CA
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"John from the Little Italy shop was absolutely great to work with. I was very specific on what I wanted and when I could afford it. John made all the follow up phone calls to ensure I got everything I wanted. The financing was a breeze and not much paperwork. My custom ordered bike arrived a week early and I got to pick it up right before a beautiful weekend. The service department was able to make some on the spot adjustments and additions. You know where I will be, beach cruise on my new hog. Thanks guys!"
By: Tracey    Imperial Beach, CA
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"Just want to give a huge thanks to John Baroni at the Little Italy shop, he is amazing i walked in their with an idea of what i was looking for. Told him about it an within minutes he had found exactly what i was looking for. He made it really simple and fast. The following day i had my 2011 Harley Davidson Dyna Wide Glide dropped of at my house in Escondido, i been on that thing everyday since then. I am telling everyone to come down and see him. He has a great attitude and really good with customer service. I will never go through anyone else for a Harley. Going to be bringing one of my boys down this weekend to see him. Just spreading the word. Thanks again Mr. John Baroni "
By: Daniel    escondido, CA
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"As a relatively new rider I was a little nervous to walk in and check the bikes out. From the minute I walked in Ashley greeted me with a cute smile and everyone made me feel very comfortable. John was my sales rep and he was awesome. Never putting a lot of pressure on me but taking the time to show me my options and making sure I got exactly what I wanted. He went out of his way to trade with another shop outside San Diego for my motorcycle because no one in SD had it. Needless to say I highly recommend this shop in particular and I am stoked on my Harley... "
By: Alex    San Diego, CA
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"Last weekend I purchased a new 2012 Sportster 1200 Custom at the Little Italy location. I have to tell you how impressed I was with my sales person John Baroni. John walked me through the entire process and made it very easy. John is a layed back no pressure kind of guy and I really felt comfortable dealing with him. If I had question, John had the answer. The financing through Harley was quick and simple. I asked if I could pick up the bike at the Kearny Mesa store, so John made a special trip to meet me there just so I would not be inconvenienced. If you are in the market for a bike, you cannot do better than San Diego Harley Davidson and you cannot do better than John Baroni. I just have to mention one other person. My wife and I went to the Kearny Mesa store to get her a helmet and some boots. Christina was the person who helped us, and she was great. She spent so much time with my wife trying on different types and sizes because she wanted to get it right. Thanks John and Christina for making us feel like family. "
By: Barry    San Diego, CA
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"I just wanted to express my heartfelt gratitude for the outstanding service I received from Vanessa Johnson when I purchased my new bike. The entire process, from finding my bike, to getting me out the door & on the road was handled with complete professionalism and consideration. And the bike is, without a doubt, the most beautiful production bike I've ever seen! Thanks again Vanessa!"
By: Charles    San Diego, CA
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"I just purchased my first Harley a few hours ago. I'm definitely not the stereotypical Harley rider (I showed up wearing Lulu Lemon and flip-flops) and I have to admit that I was a little nervous going in, expecting to be treated with at least a little disdain. My worries proved to be pointless though as every person i dealt with could not have been nicer. Our salesman was as cool as they get; laid-back, friendly, and sincere. It was completely unexpected and fully appreciated. Thanks -- in these days of ubiquitous poor service you couldn't have made my experience less stress-free or more enjoyable. Cheers. "
By: Jonathan    SOLANA BEACH, CA
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"I just bought a 2007 FLHTC from Mark at SD Harley. I love the bike and I love the way I was treated by Mark and the team at SD Harley. Mark told me that this was the right bike for me. I had shopped other dealers and thet were not as concerned about what I rode as they were concerned that I buy a bike. Mark knew what he was talking about. This bike was a little out of my price range but Mark and the sales mngr. put together a package that works for me. You can trust these people to do the right thing. Thanks Mark and thanks to the whole team ar SD Harley."
By: Jake    Escondido, CA
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"Thanks so much to John Baroni and Dawn Brouillette, for all of your help with the purchase of our new Road Glide. Our experience was fun and everyone was very helpful in getting us the bike we were looking for. John has been GREAT to work with and we look forward to a continued relationship with him at San Diego Harley and at local events. We were happy to meet and talk with New York Myke for a bit. If you are looking to purchase a Bike , new or used, we Highly Recommend that you Contact John at San Diego Harley Davidson. We Love our new Road Glide! Thanks again to all of you, Pizano & Bella "
By: Ron & Debbie    Cardiff by the Sea, CA
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"I am a the owner/operator of a small construction business. Customer service is very critical to a businesses success and longevity. My experience at San Diego Harley in Kearny Mesa was nothing less than fantastic from start to finish. All of the staff was knowledgable and happy to be there! My selection was easy and the transaction for the sale, gear and accessories was pleasant and without stress. The Riders Edge course was well organized and run with precision and compassion allowing for me as a new rider to easily grasp the basics of operating a motorcycle. I will and have recommended SDHD to my friends and clients! "
By: Tracy    San Diego, CA
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"What a great experience we had at SDHD. From the initial phone call to the moment we walked in the door, to the time we ultimately drove away on our new trike, we were treated like family and friends. John, Vanessa, Dawn, Summer, Derik and Chris all were so very helpful, we couldnt have asked for more. We made a great purchase and made some new friends as well. Thanks to all of you."
By: Lisa and Bryan    Esocndido, CA
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"Cave Pig (Lead Swamper) Helped me and my mother out today during his working hours. We were in the freeway like around 11-12 and our tire popped out of nowhere. My mother and I have no idea on how to change tires or whatsoever but then Cave was nice enough to pull over and help us out. I very grateful for what he did. Thank You so much Cave Pig :) "
By: Monica    San Diego, CA
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"Today, I bought a new Sportster Super Low. I couldn't be more excited about the bike, and about the fantastic experience I had at San Diego Harley's Kearny Mesa dealership. My visit and subsequent purchase couldn't have been more professional or enjoyable. Interestingly, a large part of my deal was conducted remotely, over the phone, with John Baroni. John was extremely helpful and gave a very accurate description of the lightly used bike that I later bought. If you know what you're looking for, and you see it on the website, I recommend giving John a call immediately. (I'm glad I did; the shop appears to have a lot of turnover.) Later, upon entering the dealership, I instantly felt welcome. While I had heard about Harley's superior customer service, I really wasn't prepared for this level of both professionalism AND personality. In addition to the great help John provided, he was also a great guy to chat with over coffee. This dealership is lucky to have him, I can tell. Notably, because I lacked transportation to the dealership, John personally offered to pick me up and bring me to the dealership. And, when I asked to have the bike trailered to my home, John arranged it within minutes. Moving to finance, Vanessa also did a fantastic job. I really enjoyed talking to her about her own riding experience. She thoroughly explained my insurance and other options without being pushy, which I appreciated. Most importantly, I was impressed by her exacting explanation of the contractual details (quite a compliment coming from a contract attorney). This experience won my loyalty. And I suppose the best (and, yes, the decidedly embarrassing part) of my visit, was the closing bell that Vanessa rang after all my documents were complete. The entire store rallied -- and, predictably, I turned beet-red-- at the sound of the bell. I instantly felt a part of the Harley legacy. Thank you, Jason P. "
By: Jason    San Diego, CA
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"I just bought my first bike from San Diego Harley in Kearney Mesa. I'm a new rider and I didnt know what to expect but the whole staff made my purchase a great low pressure experience. They made sure I was taken care of with all the proper safety gear to start riding. Because I only had my riding permit I couldn't ride up the 15 North freeway, so they were extremely helpful in getting my bike delivered to me in Temecula. I can't thank them enough for that! Thanks again for all your help. You guys rock!"
By: PATRICK    TEMECULA, CA
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"San Diego Harley is Awesome, what a great experience! Larry and Vanessa were Great staff members, they made everything as smooth as can be. Larry and his wealth of knowledge was great help, they were patient, courteous and all around down to earth good people. San Diego Harley Davidson is a great dealership with a GREAT Staff throughout the store, they sure know how to take care of their customers. "
By: Daryl    Chula Vista, CA
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"My Wife & I bought our 2nd Harley and had a overall GREAT experience with Dawn and the entire SD Harley team. Our questions and concerns were addressed and we were proud to ride out of there on our dream bike. The experience was not only professional, it was FUN (isn't that what riding a Harley is all about?). We encourage anyone who is in the market for a new or used Harley to visit SD Harley to learn about your options. We are looking forward to an awesome summer of riding. Thanks SD Harley! ~JC"
By: Anonymous    San Diego, CA
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"I don't do testimonials unless the experience is exceptional. I don't hesitate with this company. John Baroni was patient, knowledgeable and very helpful without pressure. You want a Harley, get it here!"
By: Doug    San Diego, CA
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"I just bought my first bike fromSan Diego Harley. For a new rider I didnt know what to expect but the whole staff made my purchase such an awesome experience. There was no pressure at all and when I was ready they made sure I was taken of with everything from safety gear to accessories for the bike. San Diego Harley is a first class dealership. Thanks again for all your help"
By: Sean    San Diego, CA
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"My salesman was John Baroni in Kearny Mesa. he treated me very well , and and was very professional. I love the photo I recieved in the mail. I post it very proudly on my wall at home"
By: warren    El Cajon, CA
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"Kearney Mesa Harley provided me with excellent service, and had all the parts I needed for my bike. Thanks!"
By: Ariel    San Diego, CA
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"i have been doing business since 1999 buying bikes and parts & clothes i find this bunch of working people the best i have every worker with high marks for all "
By: William c    spring valley, CA
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"Great place. Love the welcoming atmosphere."
By: Carmen    San Diego, CA
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"Just wanted to throw out an Atta-boy and many thanks to Jason & his team at KM service dept. Thursday evening my wife's bike lost a coil. Jason & Kieran dispatched retrieval team on Friday morning and had bike back on road Friday night. With a 3-week service backlog and this being a warranty item, Jason still reached in his bag o'goodies and found her a coil and got us up and running!! Don't know if customer service like this is mandated by Myke, nor do I care; this was above and beyond and didn't go unnoticed. Thanks again guys!!! Dave Bickle & Kandi Sinatra "
By: Dave    San Diego, CA
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"I can't say enough about the Parts Department. Every and, anything I've needed to improve my ride has been sourced and expertly recommended! On more than one occassion I have have been fortunate enough to been assisted by George Petix. He has been the most help to me and my ride. He has always been on top of the research and locating the correct parts needed. I trust my business and the confidence of my ride in knowing that I can get the quality help I can from George. You'll always have my business as long as he's behind the counter! Many thanks for your attention and courteous staff! Karl Duggin 2004 Heritage Softail"
By: Karl    Ramona, CA
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"The guys at San Diego Harley were awesome. Everything from finding me a bike to the great deal they gave me to the delivery service was unbeatable. They were willing to work around any complications that came up, and their devotion to customer service made buying my first Harley a killer experience."
By: Ehrick     San Diego, CA
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"6/27/11 - Just completed the Rider's Edge course & wanted to thank all at San Diego Harley Davidson for their helpfulness and hospitality! The combined emphasis of safety and learning proper riding skills has given me a firm foundation to build upon. Paula's enthusiasm combined with the personalized coaching by Mike & Ricky on the range made it both enjoyable and rewarding...and thanks to New York Mike for hosting the BBQ! See you on the road... "
By: Keith    Rancho San Diego, CA
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"I've owned lots of bikes over the years and when I was looking for something different than my Street Bob, I wandered into a few Harley dealers in San Diego. I never found the bike I was looking for and in fact, I really didn't know what I wanted. But when I visited San Diego Harley, the sales guy Brad looked familiar. I met him at another dealer a while back and he remembered me. Before I said much, Brad knew what I was looking for and even though I kept commenting on different bikes, Brad kept bringing me back to what I really wanted. He knew the right bike for me before I did! That was weird but I guess I wasn't listening to what I was saying but he was. When I went into the back room to see the pre-owned Harleys, I saw the perfect bike, a Road King Police bike with a few thousand miles. It didn't take much convincing from Brad because he let the bike do the talking. It is great to have someone actually listen to the customer and to gently steer them to the right bike they are looking for. In the long run the customer will be much happier with the best bike for their style of riding. Since I've owned the Road King, I have been shocked to learn how well it handles for a big bike, and the bags and screen make riding enjoyable. I can't wait to go on a road trip. Thanks Brad."
By: Jeff    La Jolla, CA
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"Thanks Brad! and SD Harley! You guys rock. You were the only place with my bike! and I walked in before the other guy did and I had my Bike! thanks a lot guys see you in july!!!"
By: Kenny    san diego, CA
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"I have never been a Harley fan, and have owned foreign bikes all my life. About 6 years ago, I had to stop riding due to a disability. A recent friend of mine mentioned that he knew of Harley's could be modified to allow people with disabilities to ride, and encouraged me to check into it. I talked to a friend of mine who owns a Harley and he said that I would not be disappointed if I visited San Diego Harley (which is where he purchased his bike). I decided to email them first, wondering if it was even possible to have such modifications done on the bikes, before getting my hopes up in riding again. John Baroni called me back the very next day to discuss my needs. He put me in contact with Chris Diamond due to his contacts with SoCal Trike Center, and told me that a modified clutch was possible, so shortly after I visited San Diego Harley. I mentioned to John that I had to sell my truck in order to purchase a Harley, but he informed me that they took vehicle trade-ins. Before doing anything, I went to one other Harley dealership. They didn't seem as service oriented, didn't mention taking trade-ins, nor went an extra mile to take care of my disability needs. Ultimately, I ended up purchasing my Soft Tail Heritage Classic from John at San Diego Harley. They really went above and beyond to make sure this deal happened, and really cared about getting me back to riding again. From all the guys and gals on the showroom floor, behind the counters.. John on the sales floor, Chris in parts, Dawn in finance... they all made us feel like part of the Harley family. "
By: Bill    El Cajon, CA
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"George Petix in Parts is AWESOME! I am a female who recently purchased a 2007 Sportster. Never having a bike before, George has helped me to understand what I have needed for proper maintenance of my bike. I have known him now for over a year and he has never hesitated to stop and take the time to explain to me what I need to get the best performance out of my bike. Just yesterday he sold me a new windshield and engine guard. I am very thankful and appreciative to him for helping me to become more comfortable with my bike by giving me the added confidence that I am getting the parts I need along with the EXCEPTIONAL service he has always given me. Thanks George!"
By: Karleen    San Diego, CA
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"VANESSA WAS GREAT. SUMMER WAS AWESOME! GREAT EXPERIENCE ALL AROUND...WE LOVE OUR HARLEY :0) SD HARLEY ROCKS!!! YOU GUYS ARE WHAT CUSTOMER SERVICE IS ALL ABOUT!!!"
By: SAMANTHA & PAUL    EL CAJON, CA
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"I stopped in recently as I was curious about the Extended Warranty and tire program. Vanessa took the time to explain program specifics and options. After a short while I was convinced that buying into the program was a smart choice. Many thanks to Vanessa as I now have peace of mind that my bike is well covered!"
By: Mike    Chula Vista, CA
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"I walked in and spent almost 2 hrs looking, thinking, talking, thinking, looking, looking, thinking, thinking, talking, talking some more then I said "The last thing I need is a 4th Harley and I am going to have to build a new garage in a hurry. but what the heck, I'll take it". Then, only about an hour later Brad (that one hell of a sales guy) and Derik Mike Dawn Chris and a few other great people were ringing bells, giving me T-shirts hugs handshakes congratulations and I was on the telephone with my insurance. If it got any better than that, it would be scary."
By: Cousin Jimmy    Valley Center, CA
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"San Diego Harley KNOWS "Customer Service"! They definetly put Customer Service as Priority One. Thanks to Kieran and Sarah in Service for getting our bike down to the Little Italy location so that Jim the Technician could work on our bike ASAP and get it back to us for our Long Distance Trip. We took our bike in on a Sat. and explained we had a long distance trip coming up the following Friday and we REALLY didn't want to take the loaner bike ( Warranty gives us one) they immediately put us on so we could ride other rides we were doing over the Memorial Day wk-end. They checked the technicians scheduled and trailered our bike to Little Italy location where the best chance of getting it worked on in time to get it back to us by Thursday. The Service Dept. and the Technician stayed on top of it and got us our bike back for the trip. We knew they couldn't put us ahead of others but we were certain they were doing their best to get the job done. Jim the technician worked his tail off and finished up the bikes in front of us and got to ours too! Luckily, it was not a big deal to repair. The point is that at SD HD they put the customer as No.1 and it shows. Thanks to Jim,Sarah and Kieran in Service for working together to get us our own bike for our trip. We had a GREAT time and owe it all to you. Rental bikes are good but there is nothing like being at "Home" on your own bike when on a trip. All of the folks in Motorclothes and Parts equally know CUSTOMER SERVICE ! Summer, Brittany,Christina and Jen ROCK the Motorclothes dept. Thank you all for making us feel welcome when entering the store. "
By: Barbara and Dan    Escondido, CA
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"Brittney has been a great help with a recent helmet & bike to bike communication purchase. When the communication system was not what we were looking for she was persistant in searching for the answer with Harley-Davidson & when they didn't have the answer, she located it and filled me in quickly."
By: Joe & Sandy    Madison, SD
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"On 5/21/11 I had an accident on my 2010 FXD. The insurance company totaled my bike. So it goes without saying I needed to get back in the saddle. They helped me expedite the process and not only did I get new 2011 bike I got a Heritage Softail Classic. This piece of art is just what the doctor ordered. The people at San Diego Harley are a class act. From the parts and service to sales and motorclothes. I don't think I can say anything negative about this place even if I wanted too. They are number 1 in SD for a reason and it shows. I will always be coming back."
By: Abelardo    San Diego, CA
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"Best experience I've had after buying nine Harleys over the years! Louis Linfoot in Sales was super helpful and Dawn in Finance was great and a real sweetheart. Chris in parts was wonderful. The gals in accessories got me all hooked up with a great selection in everything I could want. Awesome dealership with fabulous selection and a great enthusiastic team! From the Lady in the OC "
By: H    Rancho Santa Margarita, CA
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"Thanks Brad and SD Harley. If anyone wants a bike go see Brad at SD Harley. they will hook you up and they have the best selection of bikes and the best price ."
By: blue    valley center, CA
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"What an experience! This new harley sportster was for my wife who hadn't ridden in a long time and had a 2001 sportster sitting in our garage. The dealership actually drove their 2011 to our home so she could compare them side by side BEFORE making a decision to buy!! Louis - sales, Jesse - parts and Dawn - finance YOU ARE THE BEST! Would ONLY buy from San Diego Harley they truly care about what you want over the sale - thank you all for your patience (it took my wife several hours) and we are SO EXCITED about this new 2011 Harley Sportster for my wife Jay. Many thanks - we look forward to continued business with the ONE AND ONLY HARLEY dealership!!"
By: Luke and Jay    san diego , CA
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"As a Marine Vet I could not be happier with my experience at San Diego Harley Davidson! This place was recommended to me by my military buddies and it did not disappoint, SDHD took care of the military. Awesome experience and ecstatic about my first Harley Davidson Road King!!! I had to wait a few hours due to a high number of customers, but with the deal Mike and John gave I did not go home empty handed or disappointed. I rode off with apes in my hands, the rumble of the v-twin and an open road.... Thanks again Mike and John!"
By: Crsitian    Fallbrook, CA
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"Customer Service is #1 at SD HD and it shows. Late this afternoon our Harley developed a loud noise ( Never good) as we were rolling out of our driveway for a short ride. Straight down to SD HD we went. Sarah (In Service) came right out and listened to the bike and said "we need to get that in ASAP." The bike has only 25,000 miles on it. We got it new at SD HD 12/09. We explained that we had a ride coming up on Monday and another Long Distance ride this coming Friday for which we would be gone 4 days. Sarah got Odem( the Rental guy) and they reserved us a bike right then that we could have for both our Monday ride and Long distance ride. They gave us the option of them driving us home to Escondido and coming back tomorrow for the rental ( Thank Goodness for Warranties) or wait while they went down to Little Italy and picked up the rental to bring back to Kearney Mesa for us. Even though this is a BIG holiday wkend and rentals were tight they knew we had these plans and they rearranged some schedules to make it happen for us. THANK YOU Sarah and Odem ( you two KNOW the meaning of customer service and statisfaction). Then there is the crew in Motorclothes. Can't say enough GREAT things about them. Jen,Summer,Brittany,Kayla and Christina "ROCK". When I find something I want ( even if I see it at another HD Dealer) I can text them the item, they order it and then let me know when it's in. There selection of REAL Womans Sizes is the best in the county. Over all San Diego Harley has the RIGHT Stuff in all departments. Thank you to all for your continued REAL CUSTOMER SERVICE! It is why we keep coming back."
By: Anonymous    Escondido, CA
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"Just completed the Riders Edge - New Rider Course and it was worth every penny. Not only did I receive great training, but thanks to Steve and Ricky it was presented in a way that I did not feel out of place as someone who had never driven a motorcycle before. Thanks to Steve, Ricky and everyone else and SD Harley-Davidson for offering such a great service."
By: Doug    San Diego, CA
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"Mike in parts is amazing. I have been restoring a couple of Shovelhead Harley's and in the course of these projects I have been to several dealerships and the parts guys typically roll their eyes and say can't help you when I say Shovelhead. Mike is patient and very thorough in helping me order and source the parts I need as well as helping me to find obsolete parts through the dealer locater. It is a pleasure to do business with someone who takes their job seriously. "
By: Anonymous    La Jolla, CA
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"I'm a new rider who was a little nervous going into a Harley Davidson store much less taking the Riders Edge Motorcycle Safety course in one. I don't know, I guess I find big bad biker dudes a little intimidating... who doesn't right? All of those worries melted away as I walked through the door. All of the staff were super friendly but in a real way - they were good, quality, down-to-earth people. I didn't get tarred and feathered when they found out I didn't have a Harley. The instructors of the course Steve and Rick were top notch. They always had a really positive attitude and you'd swear they'd never had a bad day. They did whatever they could to put everyone at ease and make it an enjoyable experience. When the time came they went the extra mile to see that the entire class graduated together. Thanks guys."
By: Tom    Escondido, CA
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"Los Angeles California May 2011 I have decided on a particular Model, color and one optional factory feature (ABS) and was told this color is not available for model year 2011 but was produced in model year 2010. i consulted the Harley Davidson Dealers of California web page and was informed by mike of Michael's Harley Davidson of Cotati California that there are three Harley Dealers in California with each having one of these bikes, it turns out all three had factory installed options that were not acceptable to me. two dealer were reluctant to bring bikes back to stock, however when i called Harley Davidson of San Diego California and explained my dilemma to Larry Kane in sales, his answer, "that should not be a problem." the following sunday grandson Roger and i drove down to San Diego inspected the bike which was flawless, made the purchase which they were not able to get the bike ready that day. Larry Kane delivered the bike to Los Angeles with a dealer van on his day off. Newly retired with brand new dream harley (FLHTCU) I highly recommend Harley Davidson of San Diego California. Dario Favento"
By: dario    los angeles, CA
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"Although a relatively small purchase (ordering several pins in the shape of California), I had the most pleasant experience in dealing with Jenny. She was excellent in every facet of customer service and I was truly impressed with her. Thanks, Tom "
By: Tom    JOHNSTOWN, PA
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"Had 1 bad experience and swore I'd never go back! BOY WAS I WRONG! Traded in a 2008 Goldwing and a 2009 Softtail Deluxe for a ROAD GLIDE ULTRA! Almost gave up, but Larry's attitude on the phone and even bothering to call me back a few times made me think again. Being offered the chance, I went up to SD HARLEY and met with Larry. Never even knew Mike or who he was until "the end". "THE END" came when in a very short period of time, Larry asks me to go home and bring back the Deluxe. Did that. By the time I got back to the shop, my wife had signed the papers. Larry and Mike made this happen for me, and so fast and painless that I still wasn't sure what I had just done. GREAT CUSTOMER SERVICE! Just goes to prove that you can't judge an establishment by one bad experience. BTW, I missed the Goldwing because of its comfort, and the Deluxe because of it being a great bike. Put them both together and I actually have a bike that's the best of both worlds that I traded in. Again, THANKS TO LARRY AND MIKE FOR MAKING THIS HAPPEN!"
By: Rick    Chula Vista, CA
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"I just wanted to say it has been great becoming part of San Diego Harley. I was lucky enough to have Mike Moran sell me my first Harley when he was a floor sales person. From that point on i have had a great experience. With Vanessa Johnson in Apparel and Kiren in service. I was a bit worried when Vanessa left apparel but Summer has helped me tons. And now a new person in apparel named Chad has been a great addition for me. I have purchased a watch from him and he worked really hard to get me satisfied. And then i bought a leather jacket also from him and was stoked with his help and input. He is very helpful and professional on his approach to sales. I also like the way he remembered my name after one time of meeting him. Makes you feel at home. Thanks again for helping me with a great experience at San Diego Harley Davidson. Bruce King"
By: bruce    encinitas, CA
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"Kearny Mesa Harley: Brad and Mike are amongst the best salesmen/professionals I have dealt with. I've spent weeks looking for the right bike, both online and at every dealership within a 200 mile radius of my home...(thank you Google)...Immediately upon entering the Kearny Mesa Harley Dealership, it was obvious that I arrived at the best of the best....REALLY FOLKS, after seeing all that Harley had to offer online, this dealership had it all! The most bikes of any place I had checked, to include just about every color option of every model! It is the MECCA of Harley Dealerships. The customer service was unexpected as well! I couldn't have been more satisfied. Their primary concern was satisfying me, the customer. Truly genuine in their approach, and I trusted them completely...Brad in sales, simply listened to what I was saying, and let me make the decisions for myself...No pushing at all, and just happy to help. And working with Mike the sales manager throughout the financial agreement aspect of the sale, it was obvious that he and the team were most interested in aggreeing upon a deal best for me, than one best for the dealership....Really, Mike and his team are there for right reasons, and to do everything they possibly can to make the experience a fantastic one for the customer. I couldn't be more satisfied about the experience of purchasing my new Harley...San Diego Harley has my committent and recommendations for life! Jeff Curtis, Oceanside, CA."
By: Jeff    Oceanside, CA
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"I had the best experience, Larry did an awesome job in getting me into my new Road Glide, he didn't play salesman, he just cut through the garbage and got me going down the road. he went out of his way to help a friend of mine with his bike that he got another dealership, he educated him and went over his bike with him, the other dealership just took his money and pushed him out the door. Vanessa did an amazing job at getting me through the financing and insurance, fast and smooth, awesome. Chris helped get the parts upgrades and direction on options for parts easily. I will recommend this dealership to everyone, the entire staff wherever we went in the dealership couldn't be more helpful and pleasant. NOT ALL DEALERSHIPS ARE THE SAME, THIS DEALERSHIP IS A TRUE CUT ABOVE!!!!!!"
By: Kevin    Corona, CA
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"I wish to commend the following: Larry Kane and John in sales. Mike the finance Mgr. I went to the shop not expecting to be able to purchase a new V-Rod Muscle, but the work by Larry and John was great. They worked very hard to get a deal that I could live with, made the payment possible for me. Thank you San Diego Harley Davidson."
By: Joseph    San Diego, CA
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"I completed the SD-HD Riders Edge beginner course this weekend and found the entire experience to be above my expectations. I highly recommend this course at this location. The course director (Paula), the instructors (Ed and Mac) the dealership staff were all very supportive and experienced so their program and teaching style was very effective. The classmates were also a great group of people to get to know. Thanks to all."
By: Luis    San Diego, CA
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"I purchased my first HD last week from San Diego HD. I went into the process expecting to be treated the same way I have been treated at car dealerships all of my life. I was surprised and impressed by the customer service I received. Larry spent a lot of time answering questions over a number of visits to the store and through emails. He did not attempt to push me into anything, answered all my questions, and didn't play any of the typical car sales games that I expected. Vanessa was also very helpful in financing and insurance. Everyone I dealt with at San Diego HD treated me right. It is hard to find a business that provides true customer service and I would recommend San Diego Harley Davidson to anyone. "
By: Anonymous    Santee, CA
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"I recently attended the Riders Edge training course that the dealership provides. It was purchased by my amazing wife as an anniversary gift. For someone with little to no experience on or around a bike the dealership made my wife feel right at home, providing her with all the necessary information required. I honestly didn't know what to expect and was a little nervous to get on a bike again as it has been a while since I last road. Through my first point of contact with Paula, she fully explained the process and everything that I would need for the course. I turned up on the Thursday and was instantly greeted by my soon to be instructors, Ed and Chris. They went about making the entire class feel at ease with what I can only describe as the 'Ed and Mac show!'. From the first day on the range and the wide assortment of abilities that the class had, they both made the experience informative and fun. By the end of the first day I can honestly say that everyones jaw must of hurt from the huge grins we had on our faces. As a group, our confidence grew as did our skill level and when it came down to the final test everyone passed with flying colors. I can honestly say that the combination of teaching methods, the atmosphere and most importantly the coaches made the whole class one of the most enjoyable things I have ever done. It has instilled me with the confidence to ride a bike to a level that I feel will both enhance my enjoyment and safety throughout the years! A massive thank you to Ed, Chris and Paula (and the wife) for quite possibly the best anniversary present ever. I'm off to the DMV!"
By: Matt    San Diego, CA
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"We recently purchased an '05 Wide Glide from SDHD. Buying via just photos and a description from halfway across the country did make us a bit nervous, but Larry made us totally comfortable and the bike exceeded expectations. Steve and Jean Gilbert Menomonee Falls, WI"
By: Steve    Menomonee Falls, WI
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"So I bought a Sportster a few years back and have been really looking to upgrade to something bigger with some more power to it. I decided to go into the Kearny Mesa shop to see what bikes were in stock. Was looking around and John Baroni welcomed me to see if there was anything he could help me with. I told him my situation and he was stoked to help. We got to talking and it turns out me and my brothers grew up surfing with his sons, we both thought there was something familiar about each other. I wanted to see if I could trade in my Sportster and John helped me with every step along the way. I brought my bike in the next day and after explaining the different options I had for an upgrade I got to test drive a few bikes. John really helped me understand the differences in all the bikes and what I should expect from the ride, he didn't try to push any bike on me and was really interested in what I thought about the bikes. He made his recommendations and after riding a few bikes I was just super stoke on the Dyna Wide Glide. John took me over to Chris to pick out some accessories, Chris was super helpful with what options I had and which parts were quality and would add to the bike. John knew I had to run back to work so he told me he would take care of everything and to come back after work and we'd sort everything out. They took care of everything and I got back there that afternoon and everyone in the Finance Department worked with me and stuck around after they closed to make sure everything was handled. They were super patient and explained everything for me. I really recommend going into the Kearny Mesa shop really a great experience, no one hassling you to buy a bike and they work with you on the financing to make sure you're not strapping yourself and that it works with your budget. Everyone down there is super cool and they really helped me out. The only thing better than buying my first Harley was buying my second! If you're looking for a bike go to this store and you'll get the quality service and be riding a bad a$$ bike at the end of the day! Thanks guys, stoked!"
By: Nico    San Diego, CA
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"George in the parts department Rocks. I don't have to know the name of a part and by my description he helps me to figure it out. He's never done me wrong. Always eager to help and makes sure I'm completly satisfied before I leave. George is very knowledgeble and courteous. I won't allow anyone else to help me but George. His patience and kindness is exactly what I needed to feel comfortable. Thank You San Diego Harley for having such an Awesome employee!"
By: Toni    San Diego, CA
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"Purchased a H/D from San Diego Harley, my first mortorcycle in 25 years. Took the Rider Edge Class prior to the purchase, had excellent instructors, gave me a feel for mortorycles after such along absence. I cannot be more pleased with the experience of the bike purchase, the way I was treated by the staff at SD Harley including John and Scott in sales, Summer and Zora in apparel, Chris in selecting after sales items, the guys and girls in the parts department. What can I say, this team of employees just do it right for the customer in all respects. If you want to own a Haley Davidson mortorcycle I cannot think of a better buying experience than the one I had and still have with the staff at San Diego Harley Davidson. Thank You Mike"
By: Anonymous    San Diego, CA
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"Great Shop down on Kettner in Little Italy, Big thanks to Lindsey for getting me into my my bike with ease!! I will shop at the Kettner store over the Kearney Mesa location anyday!"
By: Joshua    San Diego, CA
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"John Baroni,thank you! And thank everyone at the store, I just got a road glide with a few accessories, everyone from John to Vanessa to the girl at the counter, the parts guy, everyone went out of there way to make me comfortable. Can not say how happy I was with everyone! (only got off my bike to say thanks)"
By: Mike    lakeside, CA
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"This testimonial/ thank you for Cave Pig, San Diego HD's lead Swamper. Despite his odd name and imposing appearance, Cave is one of the most professional people i have ever met. I had just ran out of gas on my way to a job interview in San Diego, and in the middle of making frantic calls and hoping I didn't get clipped by a semi, I see a Harley Davidson Van pull over. Even though I don't ride a Harley, Cave put my bike in the back of the van and got me to a gas station. He was also kind enough to give me a bottle of water. Thank you Cave Pig, you helped me get to my interview on time. If you're wondering, I got hired. --Bill "
By: Bill     san diego, CA
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"Had a great time shopping here. All the sales reps were very nice and extremely knowledgable. Definetly making this outlet my source for everything I need until I leave CA. Shout out to Ashley and Lewis; thanks for everything."
By: Michael    Oceanside, CA
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"Thank You San Diego H-D for creating the coolest I-phone app! It is so convenient having your stores phone numbers and info right there on the app. You guys are the best!!!! "
By: Anonymous    San Diego, CA
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"I took their Riders Edge class and would definitely recommend it. Having never rode a motorcycle before I was impressed with how much I knew going out of it. The two instructors I had (Steve & Ricky) did a very good job of teaching to the pace of the class. They didn't hesitate to tell you what you were doing wrong in a constructive way, but they also balanced that with recognizing your accomplishments & things you were doing right. I'm glad I took this class and when I eventually take the experienced rider's class I'd be more than happy to have them both again."
By: Mike    San Diego, CA
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"We were vacationing from the Bay Area and came upon on your HD store in Seaport Village. My husband really like the Thierry Martino flaming skull ring. So it was note to self-as his 50th bday was coming up. Months past and it was time to get the ring. None of our Bay Area dealers distributed the Thierry Martino jewelry! But Vicki at Seaport was fantastic as she worked diligently with me to get that ring for my husband's bday. It literally was on slow boat from Bangkok to get it, but she got it for me and shipped it up to me here in No. Cal. When the kids and I gave it to him, he loved it. He said it was one of the best presents he got for his bday b/c we are his best present first. Thank you for making my Biker Man Happy!"
By: Anonymous    San Ramon, CA
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"Just completed the Riders Edge course with Steve and Ricky as instructors. Both did an outstanding job. They were patient, well-organized and very knowledgeable and the course was outstanding! I am looking forward to passing the DMV test and buying my first bike! "
By: Rob     La Jolla, CA
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"John Baroni was a awesome sales guy, came very recommend by my other family members who had dealed with him. Everyone I talked to was super friendly and helpful, and i couldnt ask for a better experience for buying a bike."
By: Daniel    Riverside, CA
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"I started my search this year for the Black Denim Cross Bones in Los Angeles at Bartels Harley Davidson. I was instantly disappointed with false promises and lies about what was available for the model I was interested in. After putting down a sizable deposit that was the last time I heard from them, they never answered my calls or informed me that they were not able to get the motorcycle they promised they could have with in a week. I finally had enough so I went down there and got my deposit back. I heard through the grapevine that San Diego Harley Davidson had one of the two Cross Bones left in Southern California and in the color I wanted. As soon as I walked out of Bartels with my deposit in hand I immediately called the San Diego shop and was on the phone with John Baroni on my first call. Within the first five minutes of talking with him I knew I had found the right dealership. He informed me that he was sitting right next to the bike I was looking for and if I was able to put a deposit down over the phone he would take the bike off of the show room floor and put it in the back of the shop until I was able to come down in person and make my purchase. He kept true to his word 100%. When I finally made it down to the shop i was greeted with a kind smile and no bull s#@t! They made my experience exactly how I would have expected it to be. Once my purchase was on it's way I was then introduced to Chris the parts guy. He helped me pick out every custom part I wanted added onto the motorcycle before I would take her home. He was very informative and very patient about helping me design the custom look I was going for. He was very honest and didn't try to sell me anything I didn't need. After all the paperwork was finished I got to take my new Cross Bones for a test ride. It was such a beautiful bike and a super smooth ride! Unfortunately I had to leave her there for the upgrades that I am having installed to her but they told me they are going to get on it A.S.A.P.. I am sure that it will be so! John has already called and informed me of their progress which is the exact opposite of the last dealership I dealt with. So the question is, am I a happy customer? Absolutely YES! And once I get my baby back I will be happier ten fold... I'm going to tell everybody about my experience with San Diego Harley Davidson. If your thinking about buying a Harley this is the shop for you. Happy Customer Dean Deakyne"
By: Dean    Hollywood, CA
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"I went in looking for the right price on the right bike and John helped me out greatly, he was able to locate the bike I wanted at the price I wanted. Finance was quick and easy too. Overall I am very satisfied with my experience at San Diego Harley, I look forward to doing business with them in the future."
By:     san diego, CA
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"The service was great! When I went in to get some parts, they provided quick and genuine service. They answered any questions I had, and if they did not know they took the time to find out and show me how to accomplish what I was asking of them."
By: Anonymous    San Diego, CA
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"Baroni Made it happen! Love the new bike! Thanks San Diego Harley..."
By: Josh    La Mesa, CA
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"My new partner Larry! This year, it was all about changing, challenging and renewing my life. I sold my beloved car and decided with dedication to take a motorcycle license and get myself a Harley Davidson. SURE said all my friends, especially my old time guy friends that have been riding sports bikes for over 15 years. I heard they doubted me. But, 11 days after I sold my car, I was a proud motorcycle licensed rider. I quickly ran off to the Harley Davidson Store where I browsed around with some brief help from a young man in the store. Not quite so happy, I left with more or less no clue of what would ever suit me, they were all so big and heavy. A vacation came up and after 2 weeks I was back in the store again, and there I met him, Larry! Now, I mean of course Larry Kane. With his calm and friendly welcome, he asked me a couple of personal questions and within minutes I was on a brand new bike they only had in the store for about one week. I was sold! I was in love! This was it! Now Larry, of course wanted me to be sure and made me sit on a couple of other bikes to compare, but I knew, and of course, Larry knew, the Sportster XL1200C, that was THE bike for me. So, now over to some modifications. Going over books of saddle bags and solo seats, I got some expertise help from both Chris and Larry. I was quite picky when it came to the design of the bags but when it came to the seat, I had no idea. However, trusting Larry with picking the bike for me, I also trusted him with picking the seat. And then Larry says, you must have a bell. A bell? What bell? He showed me at the cashier all these small little bells hanging in a leather strap. The where everything from shiny bells with Tinkerbelle on them, or black skull shaped bells. I decided to go for a bell that had a biker angel on them, and of course with the Harley Davidson San Diego text. As a person who constantly moves around the world, I wanted to bring this San Diego bell with me everywhere. The happy day came when I was about to finalize the purchase and get the bike home. But as a new rider, I was a bit hesitant about riding on the freeway for 30 minutes until I would reach my home. I am still so grateful that Larry arranged a delivery of the bike to my home. I slowly started off at the parking lot outside of the house and then after two laps I was out on the road. Gosh. This is so addictive!! I read this ad in a Harley brochure, saying: Everything about this bike says something about me. And it was so true. Larry, had during our conversations, fun chatting time, jokes about marriage, flying interests, pets and shoes (well, I talked about shoes and he politely nodded), Larry had totally figured out which bike that was like me. Now, after 4 weeks of owning the bike, the only thing that I find is not quite comparable with me is the sound. To all people who really knows me, knows I can talk, a lot, so when I say that the bike is not making enough noise to match up to me, well, enough said. I guess that is another good thing about Harley bikes; will it ever be completely finished? It really is like a partner in your life. It will change along with you. However, whatever you decide to change, it will never complain about it. Ha ha So Larry Kane, my deepest thanks for your professional help in finding me a, not only great and fun bike, but also a great and fun partner. You are truly a Biker Match Maker! And along with that, you have connected me with the most amazing, great and hilarious people in the Harley Family. Since I was a child, we always get to name the vehicles we owned in the family. Cars, boats, bicycles etc. So in honor to you Larry Kane. My partner (Sportster XL1200C) is named LARRY. With love always, Suzanne "
By: Susanne    San Diego, CA
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"When deciding to buy my first motorcycle, a Harley of course, I anticipated the process of being similar to that of buying a car. Oh man was I mistaken! When walking into Harley Davidson San Diego everyone greets you with smiles. Not the creepy I-want-your-money smiles you get at a car dealership but genuine smiles of people who have a passion for what they work with and enjoy spreading that passion to others. First off, Larry is great! Not only did I never feel any pressure on what to get, he told me about the differences between the bikes and how how thought they would fit me. I sat on a few bikes but couldn't really make up my mind on what to get. Larry didn't stress me at all and said Don't worry, think about it, come back when you have your license and go out and ride some of them and see which one feels best. So I did. I got my license and came back that following weekend, the day of the Chili bake-off so there were tons of people around. Being a really new driver it's easy to get nervous in surroundings like that but Larry took the bikes I wanted to test drive around the corner and I got to drive off behind the shop to get more confident before I had to ride past the crowds. Funny how it works. After riding 20 feet on the second bike I test rode I knew that was the one. Even more funny, Larry told my wife exactly the same thing as I rode away. He saw it as well. The experience of getting a bike at San Diego Harley Davidson couldn't be more fun. Everyone is eager to help you or talk about whatever you want to talk about. Hockey, exotic pets, bikes and everything in between, the staff at SD Harley are awesome! I'll definitely be coming back. To upgrade and personalize my bike, to participate in rides, to eat the great tasting BBQ every Saturday. What they say is so true, ride a Harley and you're part of a family! Patrik"
By: Patrik    San Diego, CA
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"This was my first time purchasing a Harley and I can honestly say I chose the right dealership. Everyone is friendly and wants what's best for you. They have excellent customer service and a large variety on gear and apparel. We were looking for the right Harley for about 2 months and worked with John Baroni from start to finish. He was very fun to work with very professional, not at all like the typical, pushy and manipulative car salespeople that make you not want to even purchase a vehicle. John helped me find the correct bike, while keeping in mind the concern for my comfort and safety while riding. He had the bike adjusted and customized just for me! After walking away with my new purchase, I didn't feel like just another customer. I felt special, and I also felt like my purchase was a big deal. The people at San Diego Harley didn't dump us after the purchase. Upon returning to the shop, everyone remembered and welcomed us like we were all long time acquaintances. The customer service makes you want to go back time and time again. Thanks San Diego Harley! "
By: Lisa     San Diego , CA
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"Just a quick note to say Thanks to SUMMER in the clothing dept. for her really great attitude, her sense of humor and for making her customers feel like their satisfaction is her whole reason for being there. You have a valuable employee who is a real asset to your store. Look forward to future purchases at Kearney Mesa H-D. "
By: Mike    Coronado, CA
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"I just purchased a 2011 Iron 883 and I cannot accurately convey just how great my experience was at San Diego Harley Davidson. I had been in contact with Larry Kane while I was deployed to Afghanistan and when I returned home I went in to see him and it was awesome from start to finish. He is professional, not at all pushy, patient and genuinely cares that your bike fits you. I am a new rider, and a female one at that. But never once did I feel as if I wasn't taken seriously by anyone there. Larry, Louis, Dawn, Mike and Chris (both service & delivery) always had a smile and kind, encouraging words. I have been in multiple times to purchase a few things & drool over all of the merchandise and everyone there remembers you- it's the same feeling of family that I get in the Marines. It's truly awesome. I would hands-down recommend San Diego Harley Davidson for anyone thinking of getting a Harley. Just do it. They rock...seriously. "
By: Tamara    San Diego, CA
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"I recently purchased a new 2011 Triglide Ultra Classic from your Kearney Mesa store. I had previously spoke to your salesman Larry Kane in Dec 2010 showing interest in the TriGlide. Larry was very cordial and knowledgable, and at that time stated that when I was ready to purchase he would do his best to put me on the TriGlide. Well, I was not disappointed. Larry submitted my first offer to Mike, (sales MGR) for consideration and after much negotiation we came to a most acceptable deal based upon my previous experience at other Harley Dealerships. Larry had vast knowledge of the Harley Davidson product and convinced me he had my customer satisfaction as the primary goal. Further, your motorclothes staff Summer, Brittany and Ronya were very helpful in my clothing choices. In Conclusion, I would like to thank everyone involved at San Diego Harley Davidson for making my DREAM of owning the TriGlide a successful one."
By: Larry    Temecula, CA
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"Hey New York Myke, Just bought my second bike from your Kearny Mesa Store. Larry Kane, in sales was exceptional. He made the purchase very easy and Mike, the Sales Mgr was also a pleasure to work with. The gals over in motorclothes, Summer, Ronya and Brittany were fantastic in helping with the purchase of clothing accessories. Vanessa in Finance was truly exceptional---what a pleasure to work with her on securiing the financing and ESP. Keep these fine employees happy and your Dealership will continue to grow."
By: William    San Diego, CA
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"I just purchased my 2nd bike in two years from San Diego Harley. If your are looking for a bike, this is the place to go. Good parts department, great clothing options, and lots of bikes to choose from. Both purchases were no pressure deals, just good honest give and take. The integrity is what keeps me going back to this store. They mean what they say, and back it up. Jason, the service manager, bailed me out of a problem with my first bike. Al and Jesse always offer good advice in parts, and Larry really put icing on top of the cake for my second bike. He made my last deal and was a jewel to work with. Kieran in service is now steering me in the right direction for service and "extras" needs for my new Ultrsa Classic Limited. Thanks to all of you for 3 good years of help and service. "
By: James (Jim)    San Diego, CA
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"I can't say enough about this dealership!!! 3rd bike in 3 years and it just keeps getting better! Even though they moved the best sales rep I have ever dealt with (Jesse Henderson) to parts they still allowed him to go thru this process with me, I really appreciate that! The comfort level at San Diego Harley is not comparable to anything I have ever experienced. When you start off looking at used and end up with new because the deal works out better for you, Derek you are the MAN! My wife and I love you all! Willer thank you for everything you have done and the way you have treated me from the minute we met you are a true friend!!! If you want the best don't settle for less go to San Diego Harley any of the locations it is all the same! Jesse, Scotty, Chris, Garret, Vanessa, Summer, Brittney, Kat, Al, Derek and last but probably most important MIKE WILLER! I have worked towards my dream slowly and now I have my 2011 Street Glide 103 in a Bangin Color! Thank you all so much for everything you do daily and just being you!!!"
By: John     El Cajon, CA
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"My boyfriend Omar and I took the San Diego RidersEdge course last week and it was truly one of the most enjoyable experiences him or I have ever had. Ed and Ricky surely do know their stuff about riding, even though Omar and I thought we could teach them a thing or two. I want to thank Ed and Ricky for being such gentle, patient teachers.. Thank you San Diego Harley Davidson! "
By: Anonymous    San Diego, CA
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"Absolutley the best Harley Dealership in Southern California. Mike Willer, Vanessa in Finance as well as John in Sales went over and beyond to get us into our 3rd bike we have purchased from them. Thanks guys!!"
By: Ellen and Mike    San Diego
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"Right now its hard to find the 2011 X1200 48. I spent an hour calling around all over Southern California and this places MASSIVE bike selection had the prize I've been looking for... the new 48. The staff not only treats you like family but the professionalism and knowledge they possessed about their products was unmatched in today's sales world. John was my bike salesmen and if their was 6 stars on this review I would give it to him. They don't try and screw you here... they want to make your dreams come true. I will recommend this dealership to the day I die! Thanks S.D. Mesa Harley! The 48 Rocks! GREAT 1st BIKE!!!"
By: Kenny    San Diego, CA
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"I took the Harley Riders Course in Jan. 2011. It has been a dream to ride for most of my life. I experienced great instruction and a fun learning environment. I would recommend this course to everyone."
By: erin    san diego, CA
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"great full service dealership,they take care of their people"
By: alan    san diego, CA
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"Great place! All the staff is friendly and more than happy to help you. Thanks!"
By: William    El Cajon, CA
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"The BEST dealership hands down!"
By: Mike    Chula Vista, CA
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"I REALLY ENJOY THE PERSONNEL THERE AND THEIR EVENTS"
By: TRUDY    SAN DIEGO, CA
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"We had the easiest buying experience and we love both of our bikes. They helped us with choosing the perfect fit!"
By: Bonnie    San Diego, CA
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"The guys are great. Thank you"
By: Alberto    San Diego, CA
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"even though i cannot afford a harley...these kettner nights that myke and stacey put on are always great...even though i ry to rsvp (a consideration as to how many supplies to order), san diego harley never hassles anyone, the doors are generously open to all, and myke always gives to a cause (the military, t j bike ride, others to numerous to mention...great product, great people...thanks"
By: barry    ocean beach, CA
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"In the past, things weren't so great with the staff. Now, that the years has gone and the faces have changed, the friendly service and staff keeps getting better and better. They are always very helpful on finding what we need or want for our ride experience. Thank you San Diego Harley for making the change and to better than the rest!"
By: Anonymous    San Diego, CA
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"I have been very happy with my experiences at San Diego Harley! Ride on, folks"
By: Randal    San Diego, CA
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"I was looking for a motorcycle so I called SD Harley Saturday and was connected to Louis. He was very helpful answering my questions. So Monday morning I walked in asked for Louis, he remembered me, took me around answering all my questions. Louis was very helpful and knowledgeable about the bikes I was looking at while making me feel like part of the family. Yep he made the sale. I drove in on 4 wheels and road off on 2 wheels. Louis was very professional not the pushy type of sales person, the type of person you can talk to and shoot the bull with. He made me feel like we knew each other for years. I would also like to thank Lindsey who helped with all the paper work she did a wonderful job explaining everything. Also to Myke the owner; you have an excellent shop, every employee I talked to were knowledgeable and friendly, a pleasure doing business. I would recommend SD Harley to anyone who is looking for a motorcycle. Doug Vida, San Diego, CA "
By: Doug    San Diego, CA
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"I was looking for a motorcycle and not sure what type i wanted.I went to the web and SD HARLEY came up so i called i was turned over to sales and LARRY KANE got on the phone that was the best thing that has happend to me.He told me about a bike he had as a trade in and we went in to the dealer a few days later.The second we walked in LARRY came up and said you must be wayne he showed me the bike and i knew that was the one for me.This was a cash deal and the price was great.I was taken over to Vanessa and she was GREAT,she took care of the paperwork and was also GOOD LOOKING.All the folks we have seen and talked to at SD HARLEY-DAVIDSON treated us like FAMILY.so if your looking for a family to buy a HARLEY from i say call LARRY KANE at SAN DIEGO HARLEY-DAVIDSON they are the BEST. PS stop in and see VANESSA she is GREAT."
By: wayne    san diego, CA
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"I want to give the best Bravo Zulu to Summer, Jose and Cave Pig for their excellent service. Jose lead me to the exact bike I wanted, the 2011 CVO Ultra Classic. It's an absolute blast to ride. Cave Pig delivered the bike and gave me the full explanation of how everything worked on the bike. Summer helped me leather chaps, jackets, helmets, rain gear and even how to work the coffee machine. She is super and all the lady's that work with her. Also the Harley Rider Edge course was awesome. Going to Sturgis this year with my cousin starting in Kansas City. Hope to see you all out there. "
By: Fred    San Diego, CA
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"The service I've received at San Diego Harley-Davidson has been exemplary. Technician Casey went above and beyond in his service. These guys find and correct problems I didn't come in for or even notice. Incredible. You won't be disappointed at this dealership. Thanks, guys. Bob Woods"
By: Robert    Huntington Beach, CA
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"We have Never Had Such A GREAT EXPERIENCE! I Bought a Softail Deluxe and Hubby had some Service Work done! EVERYONE Was so GREAT! This was our 3rd Harley purchase. And we felt like EVERYTHING went so Perfect! THANK YOU ALL FOR SUCH A GREAT EXPERIENCE!!! :)"
By: Briana    Oceanside, CA
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"San Diego Harley Davidson what can I say. If you are thinking about buying a Harley Davidson you have come to the right place! My Harley adventure began when my wife and I rented an Ultra Classis Electra Glide from a local dealership. We enjoyed the ride so much we set out looking for just the right bike, color and options. After calling several dealerships, I contacted John at San Diego Harley Davidson. After talking for about ten minutes, John told me he had the basic bike I was looking for in stock. He explained it would need several changes to meet the specific criteria I had laid out and asked if He could call me back. After concluding our conversation, I told my wife this was the dealership and sales person we were going to buy our Harley from. A short time later John was back on the phone. He told me he had made all the arrangements to have the bike set up exactly the way I wanted. After talking price, I was amazed. John had brought the bike in right where I wanted it even with the changes that had to be made. Living 300 miles away, John took a deposit over the phone and started the ball rolling. By 3:00 PM the following day, John was on the phone advising the bike was ready. As we continued our Harley adventure, my wife and I jumped on the train and headed to San Diego. We were picked up by San Diego Harley and driven to the shop where we finally met John and the rest of the team. We were treated as royalty as we looked at the bike and concluded our business. As we walked out of the finance office, bells and horns were sounding. We were soon directed over to the clothing department where we both received a T-Shirt to go along with our purchase. My wife was amazed at how much fun we were having purchasing a vehicle. As we left San Diego On our new Harley Davidson we talked about how much we enjoyed John and the Staff not to mention our new motorcycle. Steve Santa Ynez, Ca "
By: Steve    Santa Ynez, CA
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"i have one word that keeps me comin back to SD harley. SUMMER!"
By: Anonymous    San Diego, CA
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" I would like to compliment you on your choice of employees. Jenny came into my shop needing a little exhaust work. We were able to handle it and also thank her for her and her husbands service to our country. Jenny showed up a little later in the week with fresh out of the oven blueberry muffins. I had to give her a hug for her thoughtfulness, but I really thought I should report to you how your employees act outside of work. My kuddos to your organization. Ed Hanson Ed Hanson's Muffler Service (619) 698-7030 (two tours in Vietnam) "
By: Ed    Wpring Valley, CA
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"My wife got KO'd 9/15/10 by a hit & run driver. I had the bike towed to SDHD for an estimate. Subsequently, I left it in Zack's hands for repair. It was a near total with the Est at 12.7K. Few parts were usable besides the engine trans and wheels. 2 weeks after the accident, the estimated time of completion was based on delivery time of the painted tins, Min. 6-8 additional weeks. Then the work would begin. Yesterday, 11/12/2010 I picked up a showroom looking '09 FLSTC. Runs like a champ and looks fantastic, especially considering what she's been through. My wife's 3 broken ribs are nearly 100% and you should have seen her face when she saw it. Then again, when she roared around the block. A smile so big she probably already had bugs in her teeth, that's good stuff! A few days short of 2 months after the "A hole" knocked her over and split. Zack kept us apprised of the changing status all the way through the process and went above and beyond the necessities of his job description more than a few times. That's much appreciated. Jon's expertise and knowledge appear 2nd to none, as this bike looks like showroom and performs better than after the 10K service I had done a couple of hundred miles previous. No delays, no glitches. Overall this is what I expected, and more, when I chose to have San Diego Harley Davidson repair the scoot. Thanks for everything, we'll be back. Hope to see you in the wind! Rick & Rickie Kean "
By: Anonymous    San Diego, CA
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"I recently had some questions concerning my 2009 Buell XB12Ss. I talked about it with the Service Manager, Jason, who not only took the time to research my concerns but also put me in contact with Casey Fernandez, one of the Buell techs at SDHD. Casey didn't give me the standard quick answer; he took to the time to ask about my riding habits, servicing, etc. He explained the situation clearly, and gave me several great pointers on the care and feeding of my Buell. It was obvious from talking to him that Casey is passionate about Buells and knows his job cold. In the age of Internet search engines and forums it is refreshing to speak to a real person who is a true expert and be able to get solid advice. Big thank you to Jason and Casey for going above and beyond both in time and effort, and especially to Casey - his enthusiasm for Buell is contagious and having a resource like him available here in San Diego makes owning a Buell that much better!"
By: Todd    San Diego, CA
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"Outstanding Buell service work exceeded my expectations! I took my XB12X in for some warranty work, and Casey Fernandez not only took care of all the warranty issues, but installed upgraded parts previously unknown to me, and also fine tuned the workings of the motorcycle so much so that it felt like I was riding an entirely different bike... the handling and power differences were absolutely amazing! I love my Buell! Kudos to Casey, Kieran at the Service Desk, and everyone at SD H-D/Buell for an oustanding experience!"
By: Anonymous    Fallbrook, CA
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"I love everything about this dealership just like the city it's in. Everyone was so courteous and helpful. I will definitely return to this dealership again."
By: todd    Cypress
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"I bought a V-Rod Night Special from the Little Italy store, the important thing to know is that I was considering other brands. I was very slow and deliberate in making my decision. Jesse Henderson without a doubt is an absolute PRO ! His product knowledge is amazing about the Harley line and that of the competition. What I respected the most about the long decision making process was that he never said anything negative about the competion and always pointed out the strengths of the Harley Davidson. More importantly he helped navigate me through the decision making process by analyzing my thoughts and getting me onto the right motorcycle. I can say that I am extremely happy with the end result and can say that Jesse is the reason I bought my Harley. He is a true professional ! But wait...there is more. I needed to buy accessories and was going to go to that " big accessory chain store" group. That is when Kat from the Little Italy store stepped in. She is very charming and again made some recommendations on specific items I asked her about. Kat truly was my "consultant" through this process. The end result was that I just bought everything I needed from Kat. It is truly nice to see "Pros" in businesses these days...a rare find !"
By: Ross    San Diego, CA
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"Hey you all, just stopping in to say I sure do miss San Diego Harley. None of the shops here can even come close to you, when ever I came into the store I felt like I was home, like I felt welcome. It didn't matter which store I went I would always feel the same. It's been a little over a year since you rebuilt my Sporty and she is running great. My sincere thanks and apprecitiation to the SERVICE department. Just thanks for knowing how to make me, customers, people feel welcome. CUSTOMER SERVICE IS ALIVE AND WELL AT SAN DIEGO HARLEY DAVIDSON!! "
By: Don    SD, CA
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"Rain?.........San Diego? We had THE BEST Rental experience thanks to Garrett. He really went out of his way to make it perfect for our ride. Ann was so helpful, and patient!, as we rifled through merchandise.....(Kettner pause).....you guys make San Diego Harley an AMAZING dealership!"
By: Anonymous    Amherst, NY
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"I took the Riders Edge Safety Course, Oct 14-18 the Ricky and Ricky-tic. I have to say, they were the most patient men, with the rain and me never riding a street bike before. They taught not just me, but everyone in the class to respect your bike, be smart about riding and most of all, the rules of the road. Now that I have had two days of actual riding, I have to say, they are the best! While I am riding, I am mentally going through all of the rules and skills they have taught me, to make sure that I am safe, while, enjoying myself. My brother has ridden motorcycles for over 35 years, and he was very impressed with my skills. From starting/stopping and really impressed with the way that I can handle corners. He is now telling all of his friends, that I can ride and where I learned the skills. I highly recommend this course to anyone thinking about getting a motorcycle license. You have the best teachers/instructors, plus you are in a safe environment to learn to ride. Thank you Ricky and Ricky-tic!!!"
By: Ann    Santee, CA
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"We were on vacation in San Diego checked out kettner ave store and bought a shirt, Talked with Ann she is very sweet .Ann also gave us directions to keary mesa store also very nice people Thanks JIm and Joan Hatboro Pa"
By: Jim    
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"I'd like to thank Ann at SD Harley on Kettner st, she was very helpful,and nice. Thank you very much for the excellent service that she provided"
By: Anonymous    san diego, CA
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"Best HD shop ever. Best staff ever. Everyone is down to earth and knows their business. Props especially to Chris Diamond, Amanda, and Casey. I trust Chris completely with planning all of my mods, he is the most knowledgable HD guy I've ever met, and he has an excellant eye. Amanda is a peach; she's an incredible saleswoman and has been amazing in tracking down HD items for me. Casey is a super mechanic with superb attention to detail and great knowledge about performance; I'm always confident my bike is in good hands. Thanks to them, to smart management for having them on the team, and to everyone else for playing their part in making up a truely superb team."
By: Susan    San Diego, CO
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"Sales ladies are just wonderful, very helpful. Summer always makes us feel welcome, never too busy to give us a smile or help with whatever I might need. Vanessa........what can I say. Goes beyond and above and make things happen. I needed a pair of boots, told it'll take 2-3 wks to arrive( but I needed it before then.) Vanessa went into action and I got my boots the day before our trip. That is what I call service. Thanks!!!!!"
By: Noli    Bonita, CA
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"A friend encouraged me to take the Rider's Edge basic course through the Harley Davidson downtown in Little Italy. I had never been on a motorcycle before. Our instructors, Ricky & Ricky-Tic, were both experienced riders. They were both excellent teachers and provided superior training and were patient, fun, and gave us great tips and instruction. They made the classes interesting and provided priceless training and advice. I highly encourage first time riders to take the class. We were the first class Ricky taught in the rain in 10 years and we still learned everything. Plus, being in San Diego where it never rains, we were able to train in less than perfect conditions which was also great knowing I was able to pass the riding test regardless. Without these two guys I wouldn't have the skills or confidence to ride. I highly recommend the program, and my specific instructors."
By: Blake    San Diego, CA
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""It will change your life..." Some might take that as a sales pitch coming from someone just trying to sell a bike. The fact is, truer words were never spoken to me. After just getting my motorcycle license I was trying to figure out what kind of bike to get. I was looking at a Honda and a Yamaha; came close to getting a Honda Spirit. Still, I decided to go on-line to check out Harleys, which then motivated me go really check them out. I went to your dealership in Kearny Mesa. I have to admit I was intimidate before walking in. I actually sat in my car for a few minutes in the parking lot deciding whether I should go in or not. I thought I would get stares from hard core biker types that would wonder, "what's that guy doing in here?" I couldn't have been more wrong. Immediately I was greeted with smiles by friendly, down to earth people. I felt comfortable right away. I met Larry Kane who listened to me and understood what I was looking for in a bike. He did not pressure me or try to sell me something that wasn't right for me. He had me sit on some bikes and really took the time to help me make the right choice. I didn't buy a bike that day, but I went back a couple of months later and looked for Larry. He was there that day and he remembered my name. He showed me a fantastic, slightly used 2009 Sportster 1200 Low. It only had 600+ miles on it and was in perfect condition. I decided to pull the trigger right then and there. He said to me, "it will change your life." Wow! Was he ever right. I then had the great fortune of working with another one of your wonderful associates, Lindsay Friedman in finance. She is just a gem and truly one of the nicest and sweetest ladies I've ever met...and smokin' HOT I might add! She knows her stuff and her enthusiasm is contagious. Larry set me up with a wonderful bike and I began enjoying a new sport and activity that has brought a great deal of pleasure into my life. My experience at San Diego Harley keeps me coming back. Over the next year and a half I've frequented your dealership. I've purchased a lot of great clothes and accessories there. I've also had my bike serviced regularly at San Diego Harley. Sometimes I stop in just to say hello and check out the bikes. Everyone I've met and dealt with at San Diego Harley has been helpful, friendly and courteous. As time went on I found that I outgrew the Sportster and wanted a bigger bike. Once again, I sought out Larry because I knew he would help me make the right decision. Larry is honest and doesn't dish out any bull. He's straight up and I trust his word. He's good people. I took my time making my decision and rented some bikes. Finally, I decided the Street Glide was the bike for me. On a Monday night this past August I got the bike of my dreams! I traded the Sportster in for a 2011 Street Glide in Merlot Sunglo. Both Larry and Lindsay stayed late that night to complete the deal. Lindsay even broke a date and Larry was going on vacation...now that is going above and beyond! Talk about exceeding expectations. I really can't tell you enough how happy I am with my bike. But beyond that, the service after the sale at your dealership is outstanding. The people at San Diego Harley are wonderful. You've put together a great staff and I will recommend all my friends looking to purchase a Harley to San Diego Harley. Thank you! Thank you! Thank you! Martin, San Diego, CA "
By: Martin    San Diego, CA
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"Regarding Vicki's dedication to the Harley Davidson Brand. I called searching for a hard to get Hoody. Unfortunately, your dealership was sold out. What did Vicki do?? Vicki hooked me up, by going the extra mile. Vicki, You've been so kind in taking time to provide me with California Dealership numbers that may carry what I believe, is currently, the most popular HD Hoody around. I found one!! These are going like hot cakes. You went the extra mile to be sure I found one. I am grateful. Everyone, call or visit Vicki. She'll be sure you're sporting Harley Davidson gear not matter what. Respectfully, Cynn (like the plates on my HD) Phoenix, AZ "
By: cynthia    phoenix, AZ
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"WooooooooooW!!!!!! San Diego Harley is off the Hook. This VERY professional establishment, just went the extra mile, to put me in on my first Harley. Needless to say I am ecstatic. From the first moment that me and my significant other walked through the door we were greeted with a hello and huge smiles. Jake greeted us as we wandered around the new bikes. Jake was very informative on every aspect of the motorcycles, and leaned me towards the bike that was right for me, my riding style, and a bike that is perfect for my 6'4" 210lb frame. After deciding on the bike that was best suited for me, Jake then sent us over to the best financial/Business Manager EVER Lindsay. Wow is this woman spectacular!!!! Not only did she jump through every flaming hoop that the Banks sent her through, she did it all with a huge smile and enthusiasm that was second to Non!!! She took her time and made the right deal for the situation, (She's also smokin HOT, which made it that much easier to deal with the banks, NOT just for me but my lady said the same thing.) Mike, the main Manager, was behind the scenes pulling all the right strings so I could leave SD Harley a proud new owner of a Harley. And this he did while staying LATE all with a smile and enthusiasm that only comes from a true lover of what he stands for, believes, and loves. While in wait for the Banks approval, EVERY single employee there greeted us and created real talk not just small talk!! As the hours got late, Jose must have come by a million times to ask if we were comfortable or needed anything, this type of attention to your customers is the MAIN reason SD HARLEY is our Harley shop for life. You don't show that type of respect to your customers for NO reason, SD HARLEY is the real deal!!! As we got approved by the bank, Ashley in the Merchandise section stayed late so after we could buy helmets and anything else we would need to outfit ourselves for a ride. This was imperative cause i did not own a helmet!!! Thanks Ashley! Thanks again to EVERYONE at SD HARLEY for the experience of a lifetime, not a nightmare. Thanks for my new ride, all my love and blessings for your wonderful first class business!"
By: Aaron    San Diego, CA
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"My son recently purchased a Street Bob from San Diego Harley Davidson and has spoken highly of the people there. I had been looking at the Street Gluide recently and at my son's urging I called San Diego Harley Davidson. I was put in touch with Jose in sales who listened to what I wanted (key word here is listened). After I finished Jose asked several questions and said he would call back shortly. My first surprise came when Jose called back exactly when he said he would to tell me to come down. I went down to meet with him and quickly agreed on the bike I wanted at a fair price, which was my second surprise. No bait and switch policies here. Jose then took me to meet Chris in Parts. Chris and I were introduced, however he was with a customer, so realizing he might be a while I went looking around. Everyone I came in contact with had a smile on their face and after asking if they could help me, to which the answer was no, they still engaged me in genuine conversation. My third surprise came when I heard Chris behind me saying he was finished with his customer and asking me how he could help. I have never had someone in parts come out on the floor looking for me before in order to help. After finishing with Chris. Jose introduced me to Rob (Business Manager) to start the financing process. Rob very patiently laid out the various options that they offered. I chose the one that was right for me and Rob made it happen. Surprise number four, No hard sells here. Through it all there was Mike the floor manager in the background giving the ok's and making sure that my experience was a pleasant one. I am the one now who can't say enough about all the great people at San Diego Harley Davidson. "
By: Brad    Sun City, CA
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"I just completed the Rider's Edge Rider Safety Course with coaches Ed B. and Ricky D. They were great! I highly recommend this course to beginners and experienced riders alike. The class I was in had all skill levels from veteran riders to those who had never thrown a leg across the bike. Everyone in the class came away with something. Ed and Ricky were patient, great teachers and kept the class fun!"
By: Marshall    San Diego, CA
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"SD Harley Davidson is without a doubt the best dealership I have ever worked with! I recently purchased my 2nd Harley with them in the last 15 months and I wouldn't consider going anywhere else. From Sales, Service, Parts and Merchandise, the professionalism, knowledge and customer service I receive every time I walk in is first rate. Thank you Derik for making the deal happen...again!"
By: mark    San Diego, CA
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"I too was one of the Lucky people to have taken the RidersEdge Skilled Riders Coures this last weekend and I have to say after riding off and on for the last 30 years that Paula and Ricky have got to be the best Instructors that I ever had the pleasure of being around.The true passion that these people have for teaching is second to NONE,they had me so relaxed riding my bike after just one day I was riding around with a smile on my face and a new feeling for the road.Having been instructed on how to enter a turn and what to look for I took that and went on a long ride today up to Julian and I must say that was the best ride I have been on in a while,being able to relax in a long tight turn was the best feeling,and I have to give credit to Paula and Ricky for that."Thank You".Steve"
By: Steve    San Diego, CA
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"I'd like to thank everybody at sd harley,jose (sales) was very helpful,lindsay in financing put it all together and kept it simple,and a very special thanks to uncle mike without whom it wouldn't have been possible.thank you all.proud new harley owner, kirk hardcastle "
By: kirk    spring valley, CA
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"Thumbs up to the instructors at this past weekend's RidersEdge Skilled Rider Course! Paula and Ricky had done an outstanding job in making every one of us feel welcome (even us Honda riders!). The course material was interactive and delivered in a fun but focused way. Paula's sincere caring style and Ricky's laid back good-ol-boy attitude made this one of the best courses I have ever taken. Coming off of a sport bike and upgrading to a larger sport-touring bike, I really needed both instructors calm and reassuring encouragements to get me past that "wall" in my mind. In little time, perhaps by excericse #3, I was feeling so much more relaxed. By the time we got to the "faster" peanut-curcuit, I was having a blast and really pushing my bike and myself. Thank you so MUCH Paula and Ricky, for encouraging and pushing me!! I rode off that range and couldn't help but smile the whole ride home! Great course SDHD, please continue to push the beauracratic rock and keep this valuable resource available to us down here in San Diego. Ride Safe!"
By: Susan    El Cajon, CA
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"I would like to take a moment to express my complete satisfaction with the team at SD Harley Davidson. The moment I walked in the door I was greeted by friendly, knoweldgable and sincere staff! Jake (sales) went the extra mile in answering any questions I had, as this was my first Harley. Lindsay (business manager) also went way overbaord to "make it happen". I can't leave out "Uncle Mike" cause with out him, It wouldn't have happened I am now the proud owner of my first Harley! I look forward to many years of business with my new found family. My hats off to the nothing less than AWESOME staff at SD Harley Davivson! Thanks guys. "
By: Thomas    San Diego, CA
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"Hey Guys - I attended the Rider's Edge Skilled Rider Course last weekend after hearing about it from fellow SDHOG members. While I'm comfortable with my ride, I'm of the opinion that we can always hone our riding skills. I decided to take that beautiful 2009 CVO Springer that I bought from you last month through it's paces. The instructors (Paula and Ricky) did an outstanding job instructing us and giving us continual feedback. I know the course materials are MSF standard - but for me it was not the content -- but the delivery and focus on Harley Big Twin machines that made all the difference. Thank-you for sponsoring the course - "hats off" to the whole team! Mitch Spector Head Road Captain San Diego Harley Owners Group #308"
By: Mitch    San Diego, CA
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"I just graduated from the Riders Edge course where Ed and Ricky D were the instructors. Going into it, I wasn't sure what to expect and really just wanted to get a little more confidence (translation: learn how to turn) and get my certificate to waive the DMV test. I ended up getting significantly more out of the course than I expected and, not only do I have a lot more confidence and understanding of riding, I also appreciate motorcycling that much more! I'm really looking forward to practicing the skills taught during class and, in 7 - 12 months when I'm feeling like I'm starting to know my bike, will go back for the Skilled Rider Course. Oh, and, Ed - I'm working on keeping my head up and looking through the turns!"
By: Matthew    Santee, CA
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"My name is Tony Pallotto. I am the Co-founder, President and CEO of Teen Adolescent Placement Services. A California Non Profit 501-C-3 Corporation. We serve families of very troubled and out of control teens. Teens involved in drug and alcohol addiction, gang activity, violence and other issues. Our oganization sought out 4 different Harley Davidson Dealerships to help support TAPS with a fundraiser that we wanted to continue for years to come. The fundraiser involved the purchase of a brand new Electra Glide Classic LOADED that we would raffle off in 6 months. San Diego Harley Davidson not only stepped up to the plate to assist us in our endeavor but every time they knocked it out of the park. First we spoke with John Baroni who by the way will get 2 more sales out of this in the very near future. John helped with selecting the perfect bike. We then of course went to Director of Operations Derik Bergman. Yes, another home run. Not only did he agree to help support TAPS in our fundraising campaign but gave us a remarkable deal by becoming a major sponsor for TAPS. Derik gave us at least 27 dates/venues to sell our raffle tickets. He also spoke with Service Manager Jason and did our service in preperaton for our Coast2Coast Awarenes Run to support the cause. After several months of dismal raffle ticket sales a very bright star came up to the plate in the 11th hour and hit the grand slam of them all. Trisha Marshall the San Diego Harley Davidson events and planning coordinator. She went to work in every aspect of promoting us to succeed. Additional events were added to our schedule to sell raffle tickets like the Ketner Nights, the Grand Opening of the Seaport Village Harley Davidson store and finally the Annual National Firemans Convention at the San Diego Convention Center. If I didn't witness it with my own eyes I would have never believed it. Trisha's incredible efforts paid off. She like the rest of the San Diego Harley team all worked together for TAPS to have a successful fundraiser. Without this last minute serge of very hard work by Trisha Marshall it would have been a dismall ride across this beautiful country of ours feeling bad about a poor fundraiser. Thanks to all the team at San Diego Harley Davidson for your support of Teen Adolescent Placement Services 2010 annual coast2coast fundraiser. We have several radio and tv interviews planned over the next 2 weeks and you can be 100% guaranteed I will show my appreciation to everyone at San Diego Harley Davidson. Congradulations New York Myke for selecting a seasoned dedicated hard working carring staff. You are a fortunate business man. Tony Pallotto"
By: Tony    Oceanside, CA
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"This particular trip didn't include buying a new bike. We did that last Nov. when we got an Ultra Limited. This testimonial is about what a GREAT group Myke has at the ENTIRE dealership. We just completed our H.O.G. Rally passbook and by far the SD Team is the most friendly and helpful. Not to say that others aren't friendly it's just the SD Team ALWAYS gives us a warm WELCOME. Vanessa,Brittney,Summer,John and Chris are terrific. I needed something as a surprise for my husband on special order. I was able to speak with Chris in parts/chrome and he ordered it for me. No $ down and promised to call me when it came in. Sure enough when it came in Brittney called me on my cell ( she has me in hers) and we got my surprise all done. SD Harley KNOWS you have a choice when it comes to where you spend your money and they want to make sure if you are spending it on Harley's, motorclothes,parts,etc. that you choose them. Shop SD Harley you won't be sorry. We go there sometimes just to say hi to the crew because it's like going to visit a bunch of friends."
By: Anonymous    Escondido, CA
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"I was in today to just price some parts and Miss VANESSA Johnson help me and was wonderful. I was not even planning on buying anything and she convinced me to look and some items. I will continue to shop at your store as long as she is there"
By: Barry    san diego, CA
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"My story is one you don't hear every day but I'm glad it happened to me. I was shopping for a Road king and went to most Southern Cal dealerships in the span of 3-4 weeks, I probably test rode 10 bikes and ended up in the financing room 3 times, Noone ever made it happen at my price. I went to a SD County dealer and found a 2010 Shrine edition Road King, they met my price I called my friend who owns 3 dealerships he confirmed I was getting a great deal. I paid cash and rode home on my new bike, my route home takes me past the Kettner street dlshp I see a similiar bike in the window with apes, so I call & I get Kearny Mesa, John answers, I ask about the apes in the window, he responds I got a black apes police bike, come see it! I drive my new bike up take a look at the bike on the showroom floor and go home more depressed than I have ever been, That was my Bike on the floor! The next morning I call John @ 9:00 He ask how I am, I say "I did'nt sleep all night" So I drive my new bike up thinking it was not going to happen, but it doesn't hurt to try, cause that bike was made for me!! An hour or so later I rode off the lot with my dream bike, they took my day old bike on trade for the 2010 Road King Police edition with a 103 ci engine and all the accessories I would have added myself, I just add pipes and done! The staff @ Kearny Mesa Harley is tops in every way Derek, John and Dawn all knew I had a passion for that bike, I couldn't look at it just incase it was a dream, then to my astonishment they made it happen. THE BEST! If your considering a bike go here first, you won't regret it! I went here second and almost regretted it the rest my life...Thanks guys. "
By: Logan    San Diego, CA
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"I would just like to say that I rented a bike from this store and Sam was great.He was very busy both days I was there but he took the time to make sure everything was just right.He was a pleasure to deal with and a great asset to the SD harley team! The whole experince was one I won't forget!I also had the pleasure of dealing briefly with Summer from the sales staff and she too was very helpful, informative and added to the pleasure of my experince . The whole staff was very friendly and helpful! Thanks to all! =) "
By: david    franklin pk, IL
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"Summer is FANTASTIC!!!!! Just stopped by to help a friend pick up his bike from service and decided to check out a few things in clothing. Customer service is alive and well at SD Halrey! Other Harley dealers in the county cannot compare. Ya'll are the VERY BEST!!!!!"
By: Scott    Spring Valley, CA
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"Everyone at the dealership were great! But our sales rep John Baroni was awesome! Dealing with John was such a pleasure. What more can we say? We love our new bike and can't wait to come back to visit John and the rest of the staff there at the dealership. "
By: Tony & Kelly    El Centro, CA
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"So I bought my first Harley and it's amazing. I had just stopped in Saturday for the free BBQ, listen to some live music, and to look at a couple bikes. Four days later (8/4/10)...I picked up a 2010 DYNA Fat Bob. First, I owe a huge thanks to Ryan and Lindsey. They went above and beyond to help me. If you are looking for a bike go see Ryan. He answered all my questions and is a pleasure to deal with. I had narrowed my choices down to 3-4 bikes and I really feel he helped me choose the bike that fits my riding style. Lindsey couldn't have been more helpful. Really worked and did everything she could to get me financed. All in all the 2 of them made it a great experience, and with it being my first Harley...a life changing one. Thanks again Ryan, Lindsey, and everyone at San Diego Harley."
By: Douglas    Encinitas, CA
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"I purchased my 2010 FLSTN on 07/17/2010 and truely love everything about it. Troy made the purchase easy he is a true professional. He was very knowledgeable and used no pressure. He pointed out all the different features of each model, which really made the choice seem easy. After the sale Troy pointed out ways to properly care for the bike and helped me change the security settings for the alarm system. He even followed up with a phone call to make sure everything was ok. I recommend San Diego Harley and Troy to anybody looking for a new or used bike. Thanks Troy"
By: Bill     sPRING vALLEY, CA
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"Just wanted to say thank you to Vanessa for all the help she has given my wife over the past year. Everyone at the dealership has been wonderful to us from the moment we walked in the store last July, but Vanessa is the one who greets my wife every time we are there and helps her find all the gear she needs to ride in style and comfort. She truly understands what customer service is all about."
By: Anonymous    Santee, CA
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"On July 4, 2010 I attended the Skills RiderCourse taught by Paula Williamson and Ed Biggs. Wow what a fantastic class!!Paula and Ed are super patient and wonderful teachers. I have wanted to take the skills RiderCourse but was afraid of dropping my bike and looking like a fool. This class is the perfect invironment to make a mistake with the possibility of dropping your own bike. Better to error in a safe place with no traffic. I really had a great time. I have been riding since 2006. With my permit in hand I learned on a Honda Rebel 250 took the basic Ridercourse to obtain my license. The basic RiderCourse is also awesome. I rode the 250 Rebel for about six months, then my husband surprised me with an 2007 883Low. Rode the 883Low for a year. Got tired of being blown around the freeway and not being able to keep up with the bigger bikes. I ended up selling the 883L and puchased a used 2003 Dyna Lowrider that I lowered. So I have the ultra lowrider. I'm vertically challenged as my husband would say. Learning to ride has been a very positive experience because of teachers like Paula and Ed and having the Basic and Skilled RiderCourse available. Thanks San Diego Harley for being a sponsor. Also I might add the class room discussions were valuable as well. It gave everyone a chance to ask questions. Using the mock situational road map designed to show potential dangers was very helpful. The flash cards were interesting as well. Oh yes the special goggles that simulate having drank alcohol was an eye opener. I pesonally have NEVER rode with one drop of alcohol in my system much less a drink or two. We all know that drinking and driving don't mix but adding the risk on two wheels is just plain "Felony Stupid". Anyone who has ridden longer than a year should take the Skills RiderCourse using their own bike. Even if you only improve on one thing it might just save your life. Thanks again for this opportunity the lunch was an added bonus. Remember shiny side up rubber side down. Dynadeb aka Debbie M."
By: Debbie    Chula Vista, CA
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"I bought the bike without riding it ( which is crazy ) based on conversations with Troy. After riding it out of the lot it was everything he said...and more. LOVE IT!! Great choice! I really felt like I couldn't have had a better sales experience. Thanks, Troy"
By: BARRY     SAN DIEGO, CA
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"Thank you to everyone at SD Harley. I just picked up my Street Bob and love her! Keep up the great services!"
By: Anonymous    San Diego, CA
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"I sent out emails to several SoCal dealers inquiring on purchasing a new bike. Larry at SD Harley got right back to me and the process couldn't have been easier. Larry, Rob and ,,, there goes my memory,,, anyway these guys are the kind of people you want to do business with. Well worth the ride down and again, the customer service is the best.. THANK YOU... I Love my 2010 FLHRC!!!!!!!!!!!!"
By: David    Lake Elsinore, CA
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"Needed a DOT helmet. Vanessa was very patient and showed me several types and styles. Her extensive knowledge and concern for proper fit made the entire experience enjoyable. I'll buy from her anytime!"
By: Mike    Chula Vista, CA
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"We are both so happy with our purchase. The experience was amazing. We have walked away with new friends for sure. John Baroni is awesome! He along with Rob in finance, Chris Diamond and Britany were all exceptional people to deal with. They truly made our experiance the best one ever. So "Thank You all for being YOU""
By: Robert & Jennifer     Trabuco Canyon, CA
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"Troy (sales)/Chris (chrome)/Al (parts) all did a fantastic job and were great to work with! I purchased the Ultra Limited over the July 4th weekend and I love it!! I am about 1/2 way through the 500 mile break-in period and am looking forward to really see what she can do. Thanks for all your patience with me coming in over a 10 day period to look and test ride before I purchased my "Limited". The people above all treated me great and it is wonderful to be a part of the Harley family again! Ride safe everyone!!"
By: Michael    San Diego, CA
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"This past weekend I participated in the Skilled Riders Course given by instructors Paula Williamson and Ed Biggs. It was a fantastic one day course which enhanced my riding abilities and gave me more confidence on the road. I learned how to avoid objects, make U turns, enter and exit a curve, stop while in a curve, weaving and stopping while being safe and controlled. Thanks Paula and Ed for helping me go that extra step to make my riding more enjoyable and SAFE. Thank you SD Harley for sponsoring this event and helping me enjoy my ride."
By: Glenn    San Diego, CA
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"I just finished the Rider's Edge Experienced Rider Course with Paula Williamson and Ed Biggs. Well done! In addition, the tour of the Shop and Q&A hosted by Oscar were interesting and worthwhile. SD Harley, thanks for sponsoring the class, thanks for the lunch you provided, thanks for sponsoring the HOG Chapter. You're not the closest Harley dealer to where I live, but you've definitely earned my business."
By: L    Oceanside, CA
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"Larry Kane and Derik Bergman are my contacts and they are the most professional, helpful and most pleasant people I have dealt with when buying motorcycles within the last 40 years. Derik and Larry are definitely a tremendous asset to San Diego Harley Davidson and the Harley Davidson manufacturing family. I will and would definitely refer all my friends and anyone else I hear is interested in buying motorcycles, parts, or accessories to San Diego Harley Davidson, mainly because of Larry, Derik, and also Al Schultz in parts. Thank you for a great consumer experience Tom Snowden"
By: Tom    Chula vista, AB
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"I want to thank Vanessa for calling me to tell me the Thunderpress was in. It was very sweet and considerate of her. She is a 5 Star for SDHD! R/Rod Cozad"
By: Rod    S.D.
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"Just bought a 2010 Flame Blue Ultra Glide Classic. I was in an accident at the end of April and my 2007 Road King Classic ended up in Harley Heaven. I went in on Saturday the 26th just to look around and check out the inventory and was checking out a 2010 Street Glide and started talking with my salesman, Troy. After going through my list of "stuff" we looked at the Ultra Glide Classic and talked with Chris in Chrome & Accessories to see what was available. The only thing left was to see Lindsay in finance. After a very short period of time, I was again the very PROUD owner of a new Harley Davidson! Troy, Chris, and Lindsay are FANTASTIC. The entire staff at SD Harley are the BEST IN THE BUSINESS!"
By: Scott    Spring Valley, CA
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"Your service department did a great job for me on my 2003 Softail. I appreciated the professionalism of Whitney and the rest of the staff of SDHD downtown. You have my confidence and future business. God Bless America! "
By: Anonymous    San Diego , CA
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"We bought our Heritage Softail through Ryan at the Little Italy store although we found our bike in the Kearny Mesa store. Both stores worked as a team to get us into the right bike and that teamwork has continued to this day with the great support we've received. Geographically we are much closer to the folks on Kettner; Micah and Jim in Service, Rod in Parts and a special shout to Jenny and Kat in Accessories. To be honest, there's been no drop off when venturing up to Kearny Mesa either and the whole sense of community behind those Saturday BBQs and SD HOG events have made the new ownership experience undoubtedly the most satisfying we've ever envountered. "
By: Anonymous    San Diego, CA
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"To San Diego Harley - Consumers want value for their dollar. After purchasing my enrollment to your 'motorcycle safety ' class, I quickly realized my dollars were well spent. I am very appreciative of Paula's, Steve's, and Ed's professionalism, expertise, kindness and understanding in dealing with a rider who thought "I know how to ride". The class material and the presentation was 'top shelf'. I would recommend this class to anyone wanting to better their skills and motorcycle knowledge. As a past instructor, I simply say "well done"."
By: Jim    San Diego, CA
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"I bought my first Harley at the Kearney Mesa dealership after being referred by a friend and my Harley experience began with truly impressive support. I purchased a custom bike and had many extras added which were all completed flawlessly. I would especially like to thank Troy R. for being so helpful and patient even with my crazy schedule. Even before I was able to make the purchase he gave me his time and answered all my questions while treating me like I was already part of the family. Chris D. and Larry also gave me their time to make sure I was getting the bike that was right for me. Lastly I would like to thank Lindsey for help making my wife comfortable with all the financial options available. Overall I was thoroughly impressed with the team at San Diego Harley and would tell anyone thinking of getting a bike to give them a chance to help you too."
By: Robert    San Diego, CA
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"Bought my first Bike from the Kearney Mesa location. Had never owned a bike before but have taken the classes and practiced. Jose P. was the best person I could have ran into that day. I explained to him what I wanted in the long run, and he steered me towards a bike I wasn't even thinking about, and now I can't imagine getting and am so glad I went with his suggestion. These people know what they're talking about, they're friendly, and over all, I will always love buying a bike from them, and always dread having to buy a car, the service is a complete 180. Lindsey did everything she could for me in financing and Brittney has been awesome for all my gear purchases, and I've met some other cool riders along the way. I love the people there, I love the Saturday BBQ's, and I love my bike. And now I'm recruiting as many friends and aquaintances I can to join in the overall experience. Hands down, the best in the buisness, and could never give anything but praise. You gotta try it for yourself!"
By: Cameron    San Diego, CA
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"Bought my first bike from San Diego Harley back in March and overall it was a great. They had the bike I wanted in stock and drove it home that night. I would recommend to anyone if they want to buy their first Harley they need to go to San Diego Harley."
By: raul    santee, CA
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"I would like to express my thanks and appreciation to Rob , Troy and the crew at SD Harley. They represent the Harley label with professionalism and class, they are true Red White and Blue."
By: manny    san diego, CA
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"I would like to express my thanks and appreciation to Rob , Troy and the crew at SD Harley. They represent the Harley label with professionalism and class, they are true Red White and Blue."
By: manny    san diego, CA
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"I heard the Buell Mechanic is also a Buell owner, so I felt he would be someone who could appreciate my 1125r as much as I do. I had recalls and a overdue 5000 mile tune-up and I must say, when I went on my next ride " WOW " it really got my adrenaline pumping. By the time I got home I had used up what was left of my rear tire. Now that's why I bought this bike, LOL. Thanks Casey for doing a great job. Mike Whitman"
By: Mike     El Cajon, CA
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"I took the Rider's Edge course which helped me build a "toolbox of skills" as a new rider. After the class and a day later, I was officially licensed to ride. Quality training and even a tour of one of the Kettner dealership, giving me an idea of what SD H-D has to offer for their customers! When I was ready to purchase my first bike, the sales people were honest and bestowed their sage wisdom about recommendations on what model to get. They will not steer you wrong! They are riders too and so they know what a newcomer looks for and what they would enjoy the most. After a quick test ride and more questions answered, I started the process of purchasing my first Harley! A 2010 FXD! My iron steed! Everybody is helpful and nice. Saturday BBQ's are the best, giving newcomers a chance to meet experienced riders while enjoying the music and food and really getting a sense of the community of riders. San Diego Harley-Davidson is THE place to get your HD gear and ride! Thank you Steve, Ricky, Jose, Troy, and Lindsay! You guys rock!"
By: Kevin    San Diego, CA
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"I completed the Riders Edge course this past weekend. It was the best investment I could have made to help increase my safety and skills as a motorcyclist. The materials provided were excellent and the video, group discussion, reading and hands on training cater to all the ways people learn and reinforce the key topics. The instructors were beyound excellent. Ed was patient, and always (under score always) using positive reinforcement to get his point across. Steve was fun and serious at the same time. Both of the instructors were first and foremost safety concious and kept a vigil eye on all riders during the hands on portion of the class. I recommend this course and place of instruction to all who want to learn how to safely ride a motorcycle."
By: Rob    La Mesa, CA
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"Lemme tell you how wonderful my experience was. My wife and I were visiting San Diego over Memorial day weekend and I figured I'd check out the Harley shops while I was there. First off, SD Harley was open the entire weekend from 9-6, including Monday, which worked out great. My wife and I had already checked out the Harley dealers in my area, and, unfortunately, more often than not, I got stuck talking to an arrogant saleperson who was only interested in making a buck, and not getting me into a Harley. I ride a Yamaha, and wanted to finally step up to a Harley, but I wasn't gonna settle for anything but the exact one I wanted. When I walked in to SD Harley, they had the bike I was looking for already made up for me. A powdered coated 2010 FLHPE (Road King) that not only looks awesome, but is an incredible machine. ABS, 103 engine all the extra bells and whistles. Having had to go through the wheel and deal antics with the other dealers, I already knew how much I wanted to spend. I gave a number, SD Harley took it and I rode off in the bike the next day. Done deal. No hassle. They even let me bring my dog in so that he could take part in the experience. They put together a great bike with solid craftmenship and all high end parts. I rode it all the way back to L.A and the only thing I hated, was getting off it. I was teetering between a Harley and a Triumph Thunderbird, and I must say, that I have no regrets. Both are great bikes, but the quality of this bike is superb. The confidence that I have in the HD name and the San Diego dealership made my decision that much easier. Thanks SD Harley for a great experience."
By: Anonymous    Redondo Beach, CA
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"I am overwhelmed by the excellent level of professionalism and quality of service provided by Mr. Jesse Henderson and Rob in Financing. Their devotion to customer service is unparalleled. I will say that these gentlemen are of the highest caliber and only wish that everybody could be as lucky as myself in their purchase."
By: Christian    San Diego, CA
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"San Diego(Kearney Mesa) Harley Davidson has the best customer service I've ever experienced!!! Although I purchased my bike from "Overseas Military Sales", John, Jose, Lindsey and the rest of the HD team treated me like family. SD Harley's professionalism and personal attention has gained my trust and customer loyalty for years to come. Thanks again, Brian Hansen-proud owner of a 2010 Fat Bob. "
By: BRIAN    SAN DIEGO, CA
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"I have Purchased 2 Harley Davidsons from San Diego Harley A 08 Road King In Sept. 2007, then traded up to a 2009 in Aug.2009. Both Times My Experience was Pure Joy, Everyone there makes me feel like Family! Still something was even more Exciting, I was so impressed when I purchased the Road King. The Technology had advance so far compared to My 1995 Ultra Classic Electra Glide that I still have! Yet to be even more Impressed with the Leap they made from 2008 to 2009! The rerouting of the Exhaust, sounds and feels Better the new Frame, the Wider back tire, ABS... I could go on n on. Thank You San Diego Harley Davidson N.Y. Myke and all the Staff make me PROUD TO BE AN AMERICAN Thanks again James "JIMBO" Seiling II 3RD Generation Harley Rider"
By: James    Oceanside, CA
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