MIC Takes Campaign On The Road
March 9, 2010
AMA Critical Of Federal Budget
February 11, 2010

Additional News


Testimonials
Below you will find what some of our customers say about our dealership.

To add a testimonial of your own, submit it on the Customer Survey page.

"Purchased a Black Denim 2010 FLHX Street Glide 10 Mar 2010 with the help of Troy and Lindsay. They worked a fair and reasonable trade-in price, and an excellent price for the new bike. I started the process at 3pm and had all documents signed by 5pm....drove down to CV to get the trade-in bike and rode it back to SD HD and picked up the new bike. Troy stayed late which allowed me to ride the new bike home last night. Thanks again to Troy and Lindsay for the excellent customer service and enjoyable experience!"
By: Mike    Chula Vista,CA
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"Just purchased a 2010 FLHTK on 3-9-10 with the help of Troy Rasmusen and Lindsay Friedman. Both of them were extremely helpful during this process. I haven't tried your service dept. but, I will soon."
By: Chris    Poway,CA
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"N.Y. Mike We have purchased 3 Harley's over the past 4 years. Our best purchase experience was by far was the way we were treated by the Staff at San Diego H-D. We were well taken care during and after the sales process, this is very important to us. There are choices where you can purchase your next Harley-Davidson but no one else can or will give you the caring support that you receive from the S.D. H-D. Their Parts Dept. has friendly Staff that will work with you to find the exact parts needed to support your next project. It's nice to know your parts won't have to be special ordered by the Service Dept. when scheduling work to be done. The Motor Clothes Dept. is second to none with a knowledgeable staff that will assist you with a smile in getting that helmet with the correct fit or explain all of the safety features of that new riding jacket you need. Suwanna Waller 2009 Sportster 1200 Low"
By: Anonymous    San Diego,CA
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"Troy Rasmusen was fabulous. He spent a long time with us, helping us to focus and make a decision on the type of bike that would best suit our needs. He was knowledgeable about all of the bikes and knew precisely what he had in stock in both stores. We ended up purchasing a black 2010 Heritage Classic. Our impression was that anything that all options were open to make the deal come together so that we would be happy with our purchase and not shop another dealer. I would hire Troy to work for me in a heartbeat. Great job."
By: Anonymous    temecula,CA
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"Lindsay was great when we made the final purchase. She made it relaxing and almost fun negotiating the trade-in and choosing other options like the extended warranty and additional accessories. I have purchased many motorcycles before and it usually has been a stressful situation with lots of game playing. Lindsay played it straight up, enthusiastic about the product, listening to my needs while still looking out for the company's welfare. I appreciate being treated with dignity and respect when we close a deal that is a win/win for everyone, not just me or the dealer. She is typical of the well-trained and enthusiastic employees that this dealership employs. Thanks a lot, Lindsay. Mike, hire more people like Troy and Lindsay."
By: Anonymous    Temecula,CA
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"I really miss you all at San Diego Harley, I moved to Tracy Ca. in September. It has been hard finding a shop here, they just can't compare to you. The friendly attitude when you enter the store, the experience of all that work there and the willingness to share their knowledge. It just ain't the same! Look forward to visiting you all when I come down to SD. Thanks to all"
By: Don    Tracy,CA
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"All I got to say is these guys are off the hook, me and my girlfriend went down to San Diego for new years she wanted to rent a car . I was like no lets rent a bike so she agreed , so I used the harley dealer locater and called around.And these guys just reminded me of my dealership I deal with @ home bend over backwards for you with no hesitation which is far and in between I've been to many dealerships across our great land and these guys rock. we got off the plane caught a cab to the dealership which we could of walked cause its right @ the end of the run way And meet with Garret he hooked us up with helmets sissy bar and luggage rack which made it so nice instead of packing that stuff with us. Then I asked him of some nice places to ride and hooked us with that also. All in all we had a blast and didn't want to go back up nor-cal So if you plan on visiting San Diego this is the dealership you need to go to hands down.and congradulations again Garrett with your new born son and thanks again San Diego harley for giving us a New Years we will never forget P.S. if your looking for a nice place to stay in San Diego check out Paradise point resort & spa she will love it "
By: james    olivehurst,CA
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"Absolutely amazing! I had purchased our first Harley at another dealer and then stumbled upon San Diego Harley. Every time I come in here, I'm treated with respect and class. That's why, when it came time to upgrade, I wanted to do my business here. Troy, Derik, Chris, and Rob are all awesome. They made the experience ENJOYABLE! They listened to what I wanted and got me the bike of my dreams. There were no pushy sales lines, just relaxed comfort and that helped me know that my decision was the right one. I can't imagine a better dealer anywhere in the country. Excellent selection of bikes, clothes, and accessories, in a clean, welcoming and warm environment. Once again, thanks so much for everything!"
By: Vette    Temecula,CA
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"Superior customer service relations, yet again! I'm always amazed by the double talk red tape that is proliferated through warranty instructions. Vanessa to the rescue! Received mis-information regarding a warranty repair on an FXRG jacket, purchased some time ago; long story short, Vanessa understood the problem and applied ol'fashion common sense to solve it. A simple stitch repair and the jacket liner was good as new. Harley wants the entire jacket sent back for period of 6-8 weeks; where's the sense in that? Thank you Vanessa for another superbly executed executive decision. Your demonstration of level headed decisiveness is another attribute in a list too long to provide which roughly translates to: "We're here to help you, our friends!" The dealership that busted my cherry into the motorcylcling community; always there to answer my questions; always has a smile and most importantly a staff that genuinely cares what you (the patron) really desires and then figures out how to get you that dream. Again, a hearty thank you to the all the staff of San Diego Harley Davidson. Number one in my heart and foremost in my mind!"
By: Meredith    Twentynine Palms,CA
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"I just want to again thank New York Myke for having the greatest customer service my wife and I have ever experienced in our lives! Willer, Jesse, Garrett, Vannessa, Summer, Brittany, Kat, Scotty, Ryan, Whitney, Keirran(sorry bro about the spelling), and Chris in Chrome. These folks are the example of what it should be like when dealing with the public. I have been to all the dealerships in San Diego and others in Cali. and been very disappointed. San Diego Harley Davidson is the best experience we have ever had in any venue, hands down. I encourage everyone to visit them and experience what its like to be treated like a vauled cusomer and friend no matter the day or time. Thanks again to New York Myke for having "THE BEST PEOPLE REPRESENT YOU AND HARLEY DAVIDSON"!!!"
By: John & Dawn    El Cajon,CA
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"This dealership is amazing. I had my bike 2 days early and it was flawless. When I found a tiny flaw on the chrome these folks shifted into high gear and had the body specialist clean it until I was happy. Everyone was friendly, and the customer service was second to none. Thank you very much San Diego Harley Davidson, and a special thanks to Derik Bergman and John Baroni."
By: Shawn    San Diego,CA
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"JUST BOUGHT MY FIRST HARLEY('09 ROCKER/C). WANTED TO THANK JOHN, DERIK,MIKE, AND ROB FOR ALL THEIR HELP AND PATIENCE IN THE PROCESS OF MY PURCHASE. THEY MADE MY EXPERIENCE SO MUCH COOLER THAN I THOUGHT IT WOULD BE. IT'S BEEN A LONG TIME COMING AND THESE GUYS WERE ABLE TO HELP MY WISHES COME TRUE, AND REALLY MADE ME FEEL RIGHT AT HOME EVERYTIME I WAS THERE. I WILL DEFINITELY BE GOING BACK FOR PRETTY MUCH EVERYTHING I'M GONNA WANT AND/OR NEED FOR MY BIKE AND MYSELF. CAN'T THANK YOU GUYS ENOUGH, YOU GUYS ROCK."
By: RUBEN    SAN DIEGO,CA
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"Over the past 2 weeks I have purchased great accessories with the help of Vanessa (awesome customer service) my new leather jacket fits great! She is quick to grasp exactly what I like in style and went over the features of each product expertly. Anthony in service went above and beyond finding the parts need to get my tour pack in place even though they were back ordered he found them at another shop. On the day of service he had me set up with a loaner by contacting Natalie and all the paper work was ready. I was in and out in minutes. The sales crew John and Derik made sure everything went smoothly. My Road King looks great with the changes and was shining like new as I rode off into the rain (wearing my new rain suite Thank You Again Vanessa). The rain did mess up my shiny new Harley but we made it back to Hemet in record time. Thanks for the excellent customer service!"
By: Mike    Hemet,CA
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"I bought a sportster from another dealer a couple of years back and felt like I was rushed. I like the look and style of the bike, but it was to small for me. Harley makes the best bikes around and they all look hot. I'm 6' tall, to big for that style. When I would go for a cruz around town I really didn't feel comfortable and felt like I was going to make payments on a bike that didn't fit me. I heard about trade in from another harley rider and thought long and hard about walking in and thinking I was going to be pressured by buying a bigger bike on impulse. Boy was I wrong! I was checking out all the beautiful harley as I browsed up and down the show room when a salesmen approached me.Larry Kane directed me to the Dyna Street Bob. It was that simple. That bike fit my style and look. Larry even made comparisons with other Dynas. I came back the next day w/ my trade in already knowing the bike I wanted. Larry Kane again had me sit and check out other bikes before making the deal. The decision made, I was buying a Dyna Street Bob. The business manager Lindsay Friedman worked with me on a great deal, and I'm not saying that because of her beautiful looks. She rides a harley, she made sure I was going to get a good deal. And I did. Thank you Larry for helping me get the bike of my dreams. You don't rate 5 stars, more like a 10. "
By: Samuel     San Diego,CA
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"Bought a sporty 1yr ago on the promo from another dealer. 6 months later met the gang at San Diego Harley and was immediately treated like not only a valued customer but a friend, almost like family. Started talking to Willer about trade in and purchasing a big twin and told him that it would be about 6 more before I would be purchasing my new bike. He was always there to answer my questions, never trying to rush a sale. I want to thank Willer, Jesse, Garrett, Scotty and Brittany ( in motorclothes ) for everything they did. I told them I was on a very strict budget having 3 daughters in college and one in kindergarten, and they went the extra mile to make it happen. We love San Diego Harley I recommend for everyone to go there and experience the best customer service, a killer deal on the best motorcycles in the world and having your dreams made into reality. THANK YOU SAN DIEGO HARLEY"
By: John    El Cajon,CA
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"Our experience with the purchase of the first harley my husband made wasn't so good but loved the girls in motorclothes. After going to all the dealerships around San Diego realized that San Diego Harley was our home. Bad experience with El Cajon Harley, where we will never go to again! Started meeting all the gang in the Kettner and Kearney shops and fell in love with all the nice friendly faces and with all that goes on there, they remembered our names.. Vanessa and Summer are the most wonderful gals you could ever meet. From my stand point, customer service is key to win over my business and San Diego Harley wins that hands down. When I saw Brittany there from the original place we met I was exstatic to have her be my new sales lady. she goes above and beyond customer servies edicate and if I could give her an award, I would . The guys in sales and parts are the bomb. Willer , Jesse , Garrett and Scotty are forever in our debt for helping us get what we wanted and for making my husband the happiest Harley Davidson owner ever. The were never bothered by questions we had and always were proffessional, friendly and honest about what we needed to do and what "WE" wanted to do.. Willer and Jesse should of been pulling out their hair if you knew my husband but they are super human and never batted an eye. Couldn't say much more but WE LOVE SAN DIEGO HARLEY AND WE WILL KEEP COMING BACK. GREAT JOB EVERYONE"
By: DAWN    El Cajon,CA
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"We LOVE our new 2010 Limited. John Baroni is a great low-key salesman. We have known John for many years from another dealership and because of his personality and low-key way we decided to buy our bike from him (No matter which dealership). San Diego always has a BIG selection of bikes and if they don't have your color ( which was our issue) they will get it ASAP. We ordered our color on Tues before Thanksgiving and on Friday following we rode our new bike home. John's manager Rob gave us a GREAT price and listened to what our needs were and made the deal work. Brittney in motorclothes is also someone we have known for a long time from another dealership and her bubbly personality and willingness to help is refreshing. She takes the time to listen to you, size up your style and make suggestions. Need boots or a helmet she will spend as much time as you need to find just the right one(s). If you are shopping for a New or New to you bike John Baroni at SD is the one to go to. Shopping for motorclothes or accessories Brittney is your girl. Ask for these two when you are at SD Harley and you won't go wrong. Thanks, Brittney and John"
By: Barbara    Escondido,CA
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"San Diego Harley is the place to get what you need/want. The warm cookies that are ALWAYS with the receptionist is a perfect way to start the Welcome that I always get at SD Harley. I made SEVERAL trips into speak with John Baroni (this conversation actually started when John was at another dealership) about purchasing a new bike. Each time I went in he was ready to listen, answer questions,etc and NEVER pushed me to "buy" now. His laid back approach is great. When I was finally ready to buy my new Limited SD didn't have my color but John informed me that was NOT a problem even though it was Thanksgiving week. ( This was a Tues) My new bike was at SD Harley on Fri. after Thanksgiving : ) . Amazing for sure. Rob made the deal easy, listening to my wants and needs. Actually, there has never been a time when entering SD Harley that I've not been greeted by every employee that crossed my path. The customer service and desire to make sure your bike / motorclothes needs are met is obviously #1 at SD Harley. In motorclothes all the ladies are helpful and friendly. Brittney is another one I know from another dealership and her outgoing and welcoming personality is an assest to SD Harley. The wide range of motorclothes,assessories, and parts that SD Harley offers is great too. Doing business at SD Harley or just stopping by to chat or enjoying the Sat. BBQ is always a pleasure. Thanks to John,Rob,Troy, and Brittney you make coming there something to look forward to."
By: Dan    Escondido,CA
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"I HAVE BEEN IN MANY OF HARLEY DAVIDSON STORE I FOUND OUT THAT AT SAN DIEGO HARLEY DAVISON IS THE BEST PLACE TO SHOP. EVERYONE WAS KIND AND FRIENDLY. I SAW THEIR ADD ONLINE I DROVE ABOUT 1-1/2 HOURS BOUGHT A 2005 XLC 1200 SPORTSLER THAT WAS MY FIRST HARLEY THE ONLY COMPLAINT I HAD WITH THE BIKE IS IT DOES NOT HAVE A GAS GAGE. THE NEXT PURCHASE WILL BE A DYNA I WILL BUY IT FROM SAN DIEGO HARLEY STORE. I WOULD RECOMMEND EVERYONE TO SHOP AT SAN DIEGO HARLEY IT IS ONE STOP SHOPPING AT THE LOWEST PRICE IN SOUTHERN CALIFORNIA. THANK YOU FOR ALL STAFF DAWN, ROB, CHRIS & VANESSA"
By: MIKE    Huntington Beach,CA
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"As a Harley Davidson FANATIC dating back to the 60s this dealership stands alone in my experience. I have three dealerships closer to my home than San Diego Harley. But after visiting each, this dealership won hands down. As soon as I saw my new (used) bike (2009 Police Edition Road King) I knew it was the one for me. I could have gone to any dealership but I like NY Mykes involvement in local issues and motorcycle freedom. I have talked to Clint, Derik and Paula on my cycle needs everyone of them superb professions. Most of my dealings today have been with John Baroni in sales & Lindsey in business management, they both took great care of me (thank you again). The no pressure look for what you like atmosphere put me at ease, but also told me I was dealing with world class motorcycle needs professionals. I bought my bike from San Diego Harley because of being treated with respect, good fair price, and friendly atmosphere. Everyone in the shop is very friendly. Al took me out to his bike showed me his setup and helped Tony and I pick out the right parts to make it happen. The other sales people, parts, service, clothes, all made me very comfortable in their shop. I'm over the top excited about my Road King. I know I made the right choice by getting it from San Diego Harley Davidson. The wind in my face today was awesome! By Mike from Hemet, Ca New York Myke thanks for being a Stand up Guy for San Diego!"
By: Michael    Hemet,CA
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"I drove 6 hours in the rain but found the best price on a used M/C. I highly recommend this dealership. "
By: Anonymous    Lancaster,CA
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"Had to get a jacket for my "Little" Girl who is not so Little any more. Vanessa in Motorclothes was very Helpful in Helping me not only find the right size but a great style. She has alway been very Helpful for any thing Ive needed. She knows her stuff and is a great asset."
By: William     San Diego,CA
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"My recent purchase at San Diego Harley was a great experience. Drew in Sales was outstanding and treated me more like a friend then a prospective customer. Although I hadn't even purchased a bike yet, Casey in Service answered all my technical questions, and Rob in Parts also spent 5-10 minutes answering questions. Rob Foster was great to work with as well. This was my first time in SDHD, my first time in ANY Harley dealership, and the great impression made means I will be back to my new dealer in the future. "
By: Todd    Coronado,CA
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"Overall a great experience starting with Troy. Nice and respected my wishes no pressure. next Chris in chrome... I knew what I wanted but he changed my mind on my seat choice for the better thanks. Rob very helpfull and friendly we were in a hurry to get to the bank before they closed and he made it happen in style. Thanks ring the bell! Going riding Cliff."
By: Clifford    Lemon Grove,CA
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"Every time that I have dealt with Vanessa she has taken care of me and made my experience with the organization the best experience. I would recommend her as the go to person if I had to send anyone in for anything in motorclothes and accessories because I know she would take care of them. Thanks for having her in your organization."
By: Chris    La Mesa,CA
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"From Larry in Sales, to Rob and dawn in finance. Those guys really took care of me. I came all the way down from Camarillo to pick up my bike and everything was done smooth over the phone. I really appreciate the customer service that was given to me during this entire process. Everyone in the showroom was nice and available to answer any questions I had. The entire place is clean and very well set up. Trust me they will take care of you. In this world we all know that if you spend 20K+ on a motorcycle you should get taken care of but not all Dealers are the same. San Diego Harley really stood out for me. I have been going to my local HD shop for a few weeks and did not nearly get the service that I got after spending 20 minutes at the SD Harley. I love my VROD Muscle and if I was not so far away i would come to your guys form all of service needs. Thanks again."
By: Jeremee    Camarillo,CA
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"San Diego Harley-Davidson provided, hands down, with the best experience I've ever had at a bike shop! I ordered a bike via phone from salesman Larry who helped me from beginning to end in making a smooth, hassle-free purchase. My interaction with staff members from finance to shipping was excellent. SD HD rocks!"
By: Lacey    Honolulu,HI
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"I want to thank Tim (Service Shop Foreman) for being so kind to help me unlock my car, which I left my keys in it today. I have had him work on my bike and he has always done a excellent job for me! I just give him a BRAVO ZULU for going out of his way to help me today! R/Rod Cozad"
By: Rod     San Diego,CA
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"After shopping around every Harley dealership in SoCal, I can say the SD Harley is the best hands down. No high mark-ups on bikes, straight prices on parts, and the most helpful staff I have found. After shopping around for a new bike I bought one at Biggs in San Marcos. Later to find out that I had been over charged for numerous items to include the bike. More or less just ripped off. While looking fo another bike it seemed that every other place was doing the same thing. Changing prices of parts/services or marking the bikes up through the roof. At San Diego that was not the case straight foward sales staff, finance, and sales manager. San Diego Harley is the only place to buy a bike in SoCal. They have the best deals, selection, and people. I will never shop anywhere else, whether it be for service, parts, or my next bike. Thanks for your honest, help, and for giving me the freedom of the road on my Deluxe."
By: Kevin    San Clemente,CA
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"came in with a broken down sporty from a ride down the baja. was taken care of immediately by more than one staff member. amazing service. thank you all very much."
By: kynan    victoria,BC
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"Came in to buy a Christmas Gift for my Dad since he's a Harley rider and was treated like a king. The ladies that work in the dealership are the best and made sure that I found what I was looking for. Honestly, you need to pay them more to keep talent like that around. The girl with the red hair is SMOKING HOT! Thanks for the great experience and keep up the good work!"
By: Anonymous    San Diego,CA
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"I just had some work done on my bike and I was extremely impressed with all the guys at the service desk. They were all very friendly and willing to help me in every way. My bike runs like I just bought it (it's an 88 FXSTS). I'm in the Navy and these guys took good care of my bike while I was on deployment and had it ready to ride when I got back. If there is anything I need done these are they guys I trust and they get all my business. Bottom line is I'm very happy with everything these guys have done and if you're looking for a Harley dealership you can trust it's this one! I would also like to especially thank Eric for everything and helping me get back on the road! "
By: Ryan    La Mesa,CA
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" "We purchased a 2009 Electraglide. I would like to thank and acknowledge Rob Foster and John Baroni. I would also like to thank Chris for assistance with my accessories. They went above and beyond to ensure that we were happy and satisfied.They made our experience very enjoyable. THE BEST DEALERSHIP IN SAN DIEGO... because of your employees...and GREAT bikes. By: Rick San Diego,Ca"
By: Rick & Cheryl    Poway,CA
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" The day of your Pepper concert my bike developed a fuel leak that morning. I checked my cell phone GPS and noticed the dealer was just a couple miles away. My bike is a 1990 Heritage Softail Classic (lots of custom work). Two other dealerships north of San Diego told me in the past that they do not work on bikes more than 5 years old. I thought that was the same with all the Harley dealerships. (I live in Corona so you can figure the two nearby me). At any rate I figured at the least they might point me in the right direction to get some help. I was happy to find out they can and would take care of my bike. My bike has a lot of issues but the service guys were HONEST! And straight up with me on EVERYTHING! (No B.S. at all). The mechanics as I saw firsthand worked their butts off to fix my bike; it was like a badge of honor to get it running right and SAFE! Bottom line the bike had more issues spring up as the night was ending and I was stuck in San Diego and had to get home for an emergency situation. They on their own time gave me a ride to the local Navy base where I secured my bike and got a ride home from some friends I called. I'll admit I was a little pissed off at my bike for letting me down. In my 30 years of riding I have NEVER experienced such Quality work and CUSTOMER SERVICE! Short of blowing up my bike with me on it, Kearney Mesa Harley has all my business. I am towing the bike back to them from Corona 112 miles away to let them finish the work it needs. I don't ask the cost because ......one.... I’m afraid to ask I’m in the military so no millionaire here (I did say 20 year old bike) and 2nd whatever it is I know I will get more than my money’s worth. On a very very busy day they showed me in small ways and big what it really means to be part of the H.O.G. Family when it mattered to ME the most. Check this out. Days later I got a call from them a lady I believe her name was Whitneyy called to make sure my bike and I were OK. Got to love this place. I'll bet she is cute too! Thank you Kearny Mesa Harley!"
By: Martin    Corona,CA
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"I want to compliment the lovely Summer and Vanessa both of whom have always helped me with style and fit with motor clothes. They are both exremely knowlegable about all products and pricing. If they don't have it they will find it and tell me about any other similar items I might want instead. Which is a huge help in deciding just what I want. Maybe a new product just came in and is not in store yet they always know what is happening and help me chose what is best for me. I love these ladies they are the best in the business. This is a fact because I travel to HD stores frequently and no other dealerships ladies come close to Summer and Vanessa."
By: Gary    San Diego,CA
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"Just had my bike in for an oil change and was very pleased that the bike was also washed. Something small like that makes a big difference. Also Whitney was very helpful and the follow-up call is another example of customer service."
By: Joe    San Diego,CA
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"Came to the Pepper concert on Saturday night! ABSOLUTELY AMAZING CONCERT! Line went by fast (considering it was super long) ticket was free & the beer garden was large with a view of the stage! Can't believe it was that cool considering it was in a parking lot! Thanks NY Myke! Have been looking at bikes lately & this has made me lean 100% towards you when I'm ready! Thank Pepper for us!! "
By: Michelle    san diego,CA
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"Thank you San Diego Harley! This was the first time in years I was able to have more than 3 friends together at a concert! It was great that it was inexpensive & the proceeds went to a great charity! PLEASE have them play again! Pepper is amazing! Thanks Harley!"
By: Ally    San Diego,CA
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"Both John Baroni in motorcycle sales, and Brittany in clothing accessories were exceptionally helpful and knowledgeable. We met John at another Harley store initially and we were disappointed when we were told he was no longer there. He is a straight forward salesman and this is something we appreciate. Brittany knows the Harley line of clothing and accessories very well and gave great suggestions based on our preferences. Because of their assistance we will be coming back repeatedly to the Kearney Mesa Harley store."
By: Mario     San Diego,CA
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"From Anthony in Chrome Consulting, to Eric, Kieran, and Whitney in Service, Summer in Clothing, Larry in Sales, Doug in Parts, among others; my experiences with your Kearny Mesa store were outstanding. The employees always had time for questions and were not afraid to seek me out to offer assistance. It was a pleasure coming into the store and something I looked forward to every weekend. I just moved, and I will miss the dealership and especially the people who work there. "
By: Anonymous    bluffton,SC
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"I would just like everyone to know what a fabulous job Stacey does doing internet sales. I have made many purchases of clothing and needed to return and exchange items several times mostly due to sizing issues. She was always courteous and very kind and patient. She helped me find the correct sizes and was very helpful. She does a fabulous job with pictures and purchasing great inventory for the online store. Thank you so much!!"
By: Holly    Los Osos,CA
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"I bought my 2009 Softail from your Kearny Mesa shop and I have only the highest praise for the entire staff but especially for Larry the sale person who handled my purchase. Also for Anthony and Whitney who handled the service in purchasing some new exhaust pipes,,,Summer also did an outstanding job in helping me get the right helmet and boots....If you are thinking about purchasing a bike...you can not find a better dealership in all of Ca. or America for that matter."
By: Bubba    Ornage,XX
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"I purchased my 07 Sportster 1200R new at Kearney Mesa and from that point on, all of my experiences with S D Harley have been very positive. I have bought parts/accessories and had them installed at Kearney Mesa and Kettner. For some time now, I have been getting all of my work done at Kettner not only because I live 1/2 mile away but mainly because of the customer service and service in general provided by Ryan and the service technicians. Ryan is always helpful and "bending over backward" barely describes his efforts. A while back, I got to the point where I couldn't think of anything else that I wanted to add to my Roadster so I'm reduced to just regular service intervals and parts replacements. The Sportster has almost 33,000 miles on it and still runs as strong as the day I picked it up. THANK YOU Ryan and Jim and others whose names I don't know. If Harley Davidson ever starts producing another Sportster 1200R equivalent that can also be a long distance runner, I'll replace the one I've got. Otherwise you will see this one and me for as long as I can hold it up and ride it. I'm 72 years old and the two of us are growing old together."
By: Jim    San Diego,CA
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"Dear Paula (Rider's Edge), Thanks again for all of your help during the enrollment process. More importantly thank you for managing the riders edge program and creating the setting in which Steve & Ron can do what they clearly love doing. The motorcycle culture is filled with people that are motivated with the pride they have in their skills & abilities. You three are perfect examples. Sincerely Bruce"
By: Bruce    san diego,CA
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"For Rider's Edge Instructor Ron, Thanks again for sharing your expertise with me. I could learn more from you in 5 minutes than I could in 5 years. I am a much safer rider as a result of your dedication. Thanks again! Sincerely, Bruce"
By: Bruce     San Diego,CA
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"Just wanted to thank Zach in the collision dept. on an oustading job taking care of my bike, keeping me informed on what was going on, and dealing with the other guys insurance company(sorry about that Zach). Once they got it in gear he had in motion and got my bike back to me fast! Thanks again for such and outstanding dealership."
By: John    El Cajon,CA
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"As usual, a great job by service Technician Jim S. and Service writer Ryan. Very friendly and helpful crew downtown branch. Bravo Zulu to you all. R/Rod "
By: Rod    San Diego,CA
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"I recently brought my bike in for a service problem. I took it to the downtown store that you call Little Italy, talked to Ryan, and he had his mechanic work on it. After it was finished I was driving home with it and the bike broke down 4 miles from home. I called the Kearny Mesa store that Sunday not knowing if it was open, because I picked the bike up on Saturday, to see if I could get help. The service writer took my statement about what happen and said he would call me back on Monday as to what they were going to do to fix the bike... Which he did. What the most amazing part of all this was, is that not only did they drive all the way to my place in Escondido to pick my bike up to work on it, but then dropped it back off at my house when they were done with it. The problem was something that had happen originally when I had it in the shop in Little Italy (a loose wire), but that they stood behind it and made it all right. And on top of everything else, everyone that I talked to, (about 4-5 people) during all this ordeal,ALL were absolutly WONDERFUL !!! Every single person that I had contact with made me feel like a valued customer and that I wasnt putting them out in the least bit. More merchants could certainly learn from how you treat your customers and how to give GREAT customer service !!! My hats off to SD Harley and ALL there staff !!!! You have a customer for life no matter how far I have to drive to get there ! Thank you so much for everything ! Sincerley, Mike Pyszczynski"
By: Mike    Escondido,CA
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"Again and again, I'm grateful to VANESSA for all she does in assisting me and my wife with the purchases of apparel. Vanessa has a wealth of information and in my book - she's the standard for great personal service."
By: Dusty    La Mesa,CA
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"Everyone was so friendly and caring at Harley San Diego. I had come to test drive a Buell XB12X with my brother and accidentally tipped it in the parking lot. Everyone was very understanding. I came back the next day and bought that bike with my wife and newborn. I think we met the whole crew...everyone was very nice and cool. Thanks!!!!!! ps. I LOVE this bike!"
By: Wayne    Encinitas,CA
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"Hi, My Name Is Bill. From The First Time I Spoke To Drew On The Phone, San Diego Harley Went Above And Beyond To Make Me A Happy Customer. Lindsey And Drew Made My Whole Buying Experience Very Enjoyable And Relaxing. No Stress And A Very Welcome Enviroment. I Can't Say Enough About San Diego Harley!!! You Guys Rock!!!!! I Will Recomend Everyone I Know. I Couldn't Ask For A Better Deal Or Treatment, Than What Drew And Lindsey Gave Me. I Wish To Thank You Again Over And Over. All Of My Friends And Relatives, Can't Believe The Deal And The Treatment I Got. Thanks Again You For Your Hospitality..............=) Bill Walker "
By: William    Bakersfield,CA
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"I would like to thank the service department for all the help in the up keep of my 08 ultra. I would like to recognize Erik for alway educating me on my bike and the services I need. Evan, Jason and Clint are very knowledgeable also in helping me out on calls and questions that I have.Down town Ryan ,Jim, Scott and Whitney are always very friendly and also a great help. Thanks to your crew and the biker friendly first climate . Semper Fi Shannon Mark Johnson"
By: shannon    san Diego,CA
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" First off i would like to give a big thank you to Clint and David. They helped me out with my trade in and got me on a new CrossBones. I would also like to say Thank you to Lindsay who really helped me out with the financing. She really helped get through some hurdles to get me on the bike i have been drooling over for a year!!! The service and parts department have always been excellent. Any time i had a question Evan and Kieran have always helped me out!! So overall through all my travels across the the country i would rate San Diego Harley as one of the best dealerships overall. Thanks to all of you there keep the the exceptional work!!!! "
By: J.P.    san diego,CA
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"Had a minor issue to deal with and Kieran got me in and out, no appointment, in under an hour! "A+" Thanks guys!"
By: Joseph    La Mesa,CA
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"I WANT TO THANK CAVEPIG FOR HELPING ME. I GOT A FLAT THE OTHER DAY ON THE FREEWAY AND HE STOPPED AND TOOK ME HOME. IF THATS HOW YOU TREAT PEOPLE ON THE ROAD THEN YOU JUST GAINED A CUSTOMER HERE. THANKS FOR SAVING ME ON A HOT DAY CAVEPIG !"
By: merl    san diego,CA
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"This is the best Harley-Davidson dealer I've ever done business with. I've bought several bikes here, had lots of service done here and get all my parts and accessories here. Everybody treats me with respect, the deals are great and the Saturday BBQ is the best deal in town. Great people, good music, free food and lots of bikes to look at. I'm a happy customer and have been since 1999. Thanks to everyone!"
By: Frank    San Diego,CA
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"Many thanks to everyone in service. Erik, Evan ,Jason the service writers alway have my best interest in mind. I am thankful for the suggestions of Erik and Evan on my serves on my 08 HD. The down town store from Ryan to Scott and Witney are always friendly and helpful in keeping my bike on the road. Would recommend Clint or Lou the mechanics that work on my bike. Jim was the one whom got me started on some of the problems with my bike and everyone put one hundred percent effort in getting the job done.One more thing that I like is that they keep me in the loop on the progress. Erik should have been a Marine, because he is squared away in the interest of this customer . Thank you all and Semper Fi."
By: Mark    San Diego,CA
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"Popped into your store recently during my holiday ride down through California. Was served by a lady called Summer and can honestly say she made me feel really welcome, so much so I spent far more than I'd intended! What a truly wonderful asset you have in this young woman whom portraits many positive values i associate with the HD brand. I'll for sure return some day, although next time will bring two credit cards! Thanks for such a great shopping experience."
By: William    Huntly, Abedeenshire - Scotland,XX
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"Well, Again I would like to thank Ryan, Jim and Jake in servie department for there fine customer service and knowledge. Jim did an outstanding job on my 2007 Dyna Low Rider yesterday replacing my fuel filter (which was way over due, my fault, and yes it was very dirty!) and finding a problem with my IAC module and replacing it. The store's layout has been re-designed and looks nice. I was able to watch TV in there lounge area (change the channel to what I wanted) and now they have a pool table and other entertainment. Every one one great down there and keep up the good work!"
By: Rod    San Diego,CA
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"I stopped by yesterday to visit your Kearny Mesa store as I hadn't been by there in a few years. I met Clint Bennett who did an outstanding job of showing me the various models available. His knowledge was extensive and his helpfulness was outstanding! He was not pushy and very polite which makes me want to visit your store again! I just wanted his boss to know that Clint is an outstanding salesman! "
By: Tristan    ,CA
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"You recently rebuilt the engine on my 06 Sporty from the cases up. I just want to say you all did an outstanding job. There was a problem and I addressed it with you and it was resolved in less then an hour. Outstanding customer service! The mechanic Clint has done a great job, so far only one problem and he took care of it immediately. Thank you for walking the walk, not only do you advertise a great product but provide the service you advertise. OUTSTANDING"
By: Don    Chula Vista,CA
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"Excellent experience! I'd like to mention all the employees there who helped to make it so - Drew ,Rob, Evan,Eric,Jeremy,Mike, Mcah,&Keiran,,as well as numerous others, who's names i didn't catch or don't remember, basically everyone I met during the times I was there.Very nice dealership! Good people and good atmosphere. It's a nice place to do business. Service went out of their way to be accomodating. Also nice to have a nice cup of coffee there and just browse around. I'm very happy with SanDiego H.D. It's my favorite dealership!"
By: steven    escondido,CA
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"I dropped my Softail off for the initial 1,000mile service. Past experience with other dealers out east made me expect to get it back in 5-7 days. Much to my surprise the gentlemen in the service department told me my ride would be ready by then end of the next day. I am very impressed with the service and the turn around time."
By: Jack    San Diego,CA
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"I bought a new 2009 Harley Sportster 1200 Custom and added a quick release windshield and a sissy bar. Clint was my salesman and he was great! He helped me get an appointment with service to install my upgrades and they did an outstanding, same day, job! I enjoyed the experience of purchasing my first Harley from San Diego Harley Davidson!"
By: Kevin    San Diego,CA
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"Just a note of appreciation and to thank your crew. I just bought a 2009 Street Glide, which is still sitting in your store due to all of the accessories I'm putting on! I want to start off by thanking Derik for making it happen,Clint for starting the sale, Lindsey for making the purchase fun..Anthony for helping me in all the extras I got! Kieran for helping also, Rodney in parts (valuable advise) last but not least Summer & Vanessa for their love and making shopping enjoyable . Thank you so much you guys! Look forward to doing business with you..what a crew! Please pass this on!"
By: Raul    san diego,CA
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"I have dealt with the girls in the clothing department several times and the are always very helpful. Vanessa helped me today with a jacket that I did eventually buy. She was very informed and knew where to find just what I was looking for, good job!! Your motorcycle sales people (3 different sales people helped me) were also very good when I bought my 09 Street Glide in January as was Rob in finance. I am sure there is no one more knowledgeable than Al in parts. He often does not have to look in the books he just goes back and gets the part. Good job to all of you!! "
By: Anonymous    Poway,CA
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"Vanessa and Summer in motorclothes are awesome! They go way above in being helpful and are such a pleasure to deal with. We highly recommend visiting this dealer for motorclothes. Always a great selection! Thank you Vanessa and Summer for all of your help!!!! "
By: David & Marie     San Diego,CA
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"Rented a V-Rod on Aug. 19 th and Natalie was especially helpful and made the rental a pleasure. I love the deal where you have your bike in service and can get a rental for $59.00 per day."
By: William    San Diego,CA
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"I recently purchased an '09 Road King Classic from the Kearney Mesa store. Warren was my salesman and I gotta say he was knowledgable, friendly and very patient with me (took me two dates to make up my mind). Love my bike and love the service the staff at SDHD provided. I also took the Riders Edge motorcycle safety training and can't begin to say enough about the course. I had not rode a bike in about 15 years and honestly was just taking the course as an easy way to obtain the motorcycle endorsement on my license. However, once I took to the class I realized that this course was much more valuable than just the endorsement. Paula and Ron were the instructors for the course and both were quite knowledgable, experienced riders. Techniques and safety skills training are key to the course and were taught to myself and the other students with passion that only true rider enthusiasts could deliver. Paula was so excited and entusiastic about teaching, that I witnessed her actually jumping up and down and pumping her fists in the air at the successful execution of a fellow student's newly learned skill. My friends, that is a snapshot of the wonderful people at SDHD and their true enjoyment for what they do. "
By: Jim    Imperial,CA
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"I just finished writing a testimonial for the Riders Edge course and didn't want to ramble on and on about my purchase also. However, I felt I had to write about my purchase experience also. I went to some other HD dealers in San Diego and got the feeling from them that I was more of a disturbance to their day than anything else. Although there were no other customers in these store that looked like they were there to buy a bike, I didn't get much attention (and I was going to buy a bike!) Should have went to SDHD first I guess. Warren greeted me almost as soon as I walked in and started looking around the showroom. He asked a few questions and patiently stood by as I looked at a couple of bikes. He took me into the back store room area and moved bikes around for me to sit on and look at several more bikes. Being that I am one of those who always gets a queasy stomach when making large purchases, I lingered around the dealership for several hours trying to make up my mind. Never pressured once by Warren or anyone else. I actually left and came back the following day and lingered again. Warren again patiently awaited my decision and I finally rewarded him with a ring of the bell on my new '09 Road King. Folks, if you know anyone who wants to buy a Harley or Buell, just send them to SDHD. No need to waste time at the other dealers."
By: Jim    Imperial,CA
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"In my haste and old brain, I forgot to mention Motorclothes. Vanessa has Always been absolutely wonderful in attitude, knowledge and customer service, not to mention easy on the eyes.... As well as her staff are always ready to help out and sometimes give you that special deal."
By: Steve    Carlsbad,CA
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"Well Number 4 in the books. 2010 Road Glide Custom. Thanks Ty, Dawn, Derik, Lindsay, and of course Mike Moran. Another Great Deal, Another Great SDHD Road Glide. Looking forward to customizing and putting down some miles. See you all in parts and Service soon. Thanks Jason/Service Mgr. And of course Motorclothes, thanks for the tee. My kid will love it. s s"
By: Steve    Carlsbad,CA
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"To Whom This Concerns, Yesdterday I had Ryan (Service Writer) set up a appointment for this morning to R/R my rear tire. I requested that my alignment & belt tension be within specification for my 2007 Dyna Low Rider. Jake the technician who worked on it did a very good job and went the extra mile to put some coating on my rear axle due to corrosion which was very professional of him. In the past I always had Ian (Tech.) work on my bike and I was very sorry to see him move, he was very good also! So I take my hat off to Ryan and Jake today for there service. Thanks... R/Rod"
By: Rod    San Diego,CA
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"I purchased my new Buell through San Diego Harley. Needless to say, the service was incredible. When dealing with the finance folks at Harley, they made the transaction as smooth as possible. Now, the bike. The Buell 1125R has to be one of the best kept secrets in the sportbike world. As a former owner of a Ducati Superbike, I can only say that this bike outperforms my old 996 and does it with relative ease. The handling is better at all speeds and the bike just seems more "flickable." It rides better on the freeway for your daily commute, has less vibration, and just feels more solid. It's also a much more comfortable bike to ride long distance. And power? Please. It offers a smooth powerband with plenty of torque throughout. The brakes seem pretty stout, too. My only complaint about the bike is that the factory setting for the throttle is weak. That, however, is a 30 second job to fix and once you do...presto...sportbike nirvana. Everything on the suspension is adjustable as well, so you can get your own custom fit. Finally, this wasn't the first bike I considered when replacing my Duc. I looked first to Ducati, Aprilia, heck...even Benelli. The Buell was always in the back of my mind, however, and it won me over heart and soul. This bike flat out rocks! "
By: Mike    Los Angeles,CA
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"I guess I forgot to put out a shout for Mike Moran, Willer and all the gang at SDHD after I purchased my 3rd Bike in 2 1/2 years from them. Got an '09 Road Glide, and Love it. After '07 Road King, needed an upgrade for the long hauls I like to take and moved up to the '08 Road Glide. Love the fixed faring and solid saddlebags, and tour pack. After about 12-15000 miles on that one it was time for another upgrade. '09 Road Glide with all the advances. Wish I could have pulled off the CVO Titanium, still kicking myself on that but anyway, got another righteous deal from Mike Moran, great guy, Willer is awesome, Dawn great, I do not think I'd buy from another dealer. Well, got about 10k on the 09 so maybe it's time to look at the 2010's how about it Mike, what you got. I recommend all the folks down there, look forward to meeting and greeting with Jason in Service soon for my 10k and some clean up work on the bike this month and while it's there maybe try out a 2010 RG. Ty, great guy, Rob Parts and all his crew, Al, Scott, Jorge, etc, pleasure dealing with all of you guys. See you soon. Steve, Carlsbad CA"
By: Steve    Carlsbad,CA
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"These guys and gals are GREAT!!!!! I just got back from deployment, and guess what??? They were better than the Navy Exchange Car Sales. Customer service is TOP NOTCH! Thank you so much. I LOVE MY BIKE!!"
By: carlos    coroonad,CA
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"This is my first HD bike. 10 years ago when I purchased a touring bike we looked at HD, but found there were long waiting lists and the sales folks were not too friendly. This time when it was time for a new bike I thought I wanted a goldwing. To be fair I told the wife lets just look at the HD, I had heard good things about the new 2009 design. Your friendly staff and one ride changed our mind. We are now proud HD owners and are extremely happy with the bike and your staff."
By: Terry    San Diego,CA
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"I bought a bike today. Jesse Henderson is "Awesome" He worked diligently to find me the right bike for the right price. He helped me get my insurance set up at a great price and answered all of my questions when they came up. There was no pressure to buy any extra's which was great because I hate it when I feel pressured. He accomodated my schedule and made me feel like a new member of the Harley Davidson family. I will be a loyal customer for the rest of my life at San Diego Harley Davidson. As a new rider I appreciate eveything you all have done for me. Thank you Jesse and SD Harley Davidson for everything. Be Blessed."
By: Reina    El Cajon,CA
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"I took the Rider's Edge course over this last weekend from July 23rd to July 27th. I had never ridden a bike before, I had always been a passenger but I recently decided that I wanted to be a rider. I signed up for the course and as of today I am a fully licensed motorcycle rider. Chris and Ed took extra time with me and went over the mechanics of the Buell Blast that we rode in the class, explaining all of the moving parts. These guys are awesome teachers and I appreciate ALL of their comments and encouragement while I was learning the fundamentals of riding. I am now in the process of purchasing a bike and looking forward to the future as a rider. Thanks for everything guys. You are the best."
By: Reina    El Cajon,CA
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"First I'd like to thank Mike, Warren, and Lindsay for THE BEST business transaction I've had in my life. I owned two previous Hogs, moving up each time as my comfort level and road experience grew. I took the Harley Riders Edge course after a 15 year gap in riding (mostly due to my service in the Navy - moving around so much), needless to say it was a great experience. Every experience I've had with Harley products and employees has been nothing short of excellence. From the initial purchase to upgrades, service and getting to know the folks who work in the stores. One thing I could always count on when I visited a shop was the greetings and the always helpful staff. I had a few issues with my last purchase (I won't go into specifics or the model but I honestly believe I got the one anomaly, where things just seemed to go bad). This led me to the great folks at HD Customer Service (Carol Smith to be exact - wonderful lady!!!). I had ZERO problems with my last two bikes and couldn't understand why the current bike was having the problems that I was experiencing. Carol ran through all the wickets back at the home company and medium length story short, she arranged a buy back for me. This is where Mike, Warren, and Lindsay come in. Mike called me Monday morning and by the afternoon, I rode home on a gorgeous SunGlo Red Ultra. Mike told me that he was there to put the smile back on my face and to return the happiness to my riding experience. Mike, Warren, and Lindsay took care of everything. Mike explained what he needed from me and then told me to go pick out my new bike. This was within five minutes of walking in the door!!! Warren helped me with the selection and went the extra mile helping me move the custom parts from my old bike to the new bike. Thank You again! Lindsay had everything ready for me by the time I came back with my cup of coffee, a few signatures and initials and it was time to ring the bell. My face is still sore from smiling as much as I did yesterday. My joy for the road has been restored and I've found the only Harley dealership that I will deal with for the rest of my time. I have had a huge load taken off my shoulders and the experience with the folks there at San Diego HD (& Carol) has validated and enhanced the reason I chose a Harley as my ride. Mike, Warren, and Lindsay - Thank You so much for a great experience. Ride safe."
By: Frank    Poway,CA
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"After being snubbed by another dealership, the salesman was too busy to sell me a bike, a friend took me to SD Harley. Andre helped me ride out that day. That was 3 years ago, I have bought a second bike from SD Harley, The sales staff is always helpful, friendly, and remembers who you are, no matter how long between visits. SD Harley is a top-notch orginization with the emphasis on the customer. Thank you."
By: karl    carlsbad,CA
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"Hello, my wife and I were at your roll the dice event last Saturday and we had a great time. I am active duty Navy and have been deployed three times in the last three years and will deploy again in the next 3 months. My time at home is precious so your events make a big difference to me and my wife. We are at the Saturday cook outs often and really enjoy them. We were lucky enough to have gotten chosen as two of the contestants last Saturday. It was really exciting just to be there but to have the opportunity to win something was even better. I was also surprised to see some of my civilian colleagues from the Naval Base there also. We all had a great time and enjoyed our day. Thank you for all you and Harley Davidson do for all of us in the Navy in the San Diego area. Very Respectfully, Craig Apodaca "
By: craig     San Diego,CA
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"NY Myke, I want to thank you for holding the Harley Roll Off this past Saturday. My wife and I had a fun time and enjoyed the music of "The Moondogs". We were fortunate to win the Toby Keith tickets. Your staff made us feel welcome, especially your event coordinator, Trisha Marshall. I hope you sponsor a similar event next year. It was apparent that everyone had a good time. Thanks again. Chuck Ducar "
By: CHARLES    SAN DIEGO,CA
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"Drew Hegeman was the salesman helping me purchase the 2009 blue VRSCAW. I met Drew a few months ago at one of your Saturday cookouts. Drew remembered my name when I came back in to purchase a used bike (i was very impressed). Drew was extremely responsive to all of my many questions and I found him cleaning the bike the day i picked it up. In addition, Drew has helped me to track down obscure parts for the bike. My overall impression has been excellent. Give that man a pat on the back."
By: Frank    San Diego,CA
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"We were waiting for a "killer" deal on a 2009 or likely pay MSRP on a 2010...San Diego Harley had all the key pieces... They had THE bike: - Any eye popping, Softail Deluxe with two tone pearl white and pearl black with gold and blue pin striping - A $400 "smooth wheel" optional rear rim - Their best saddlebag set including quick-release attachment system - A custom mid-height Lexan polycarbonate windshield - Pre-installed passing lamps and of course, lots and lots of added chrome. - A proximity set-release automated alarm system - A 7yr unlimited mileage warranty (we asked for that; it has stood me well on mine) They had THE team: - Clint was the most professional, approachable, helpful "no pressure" salesperson you could ever hope for. We met Clint on an earlier visit a couple of months ago... he was the reason we came back - Rob ran the numbers over and over... so close but still outside our comfort zone - Then there was General Sales Manager, Mike..... Mike and Clint spent hours with us trying to find "the number" that would make the deal. - New York Myke even stopped by to see Denise's latest Harley (#3 for her) and congratulate her. A total of over four hours later, we put the deal to bed and waited for the banks to open. This morning we got the cashier's check (paid in-full) from her Harley account (pink slip in the works) After some getting acquainted to some of the more advanced features of the bike, she was happily on the road. The right bike, sales team, price and time for Denise to get her new Harley (in the garage!) "
By: Steven    Spring Valley,CA
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"I just had my bike serviced at the Kettner shop. Ryan said it would be done on Wednesday and it was done. Jim the service tech did a great job; he stayed after the store was closed to finish her up for me. In fact I want to thank all the guys at the store who stayed and so I could get my bike back last night. You all are great!"
By: Don    Chula Vista,CA
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"Just to say Thanks! I had a couple of bugs to deal with, recently. I contacted your people and they immediately responded(12hours) and set up a service visit. Kieren was very professional, as was Eric. Eric was intent on understanding my concerns, as I was describing more than one issue. It appears that all concerns were handled in a couple of days. To be specific... I was contacted on July 4th and told the bike was ready. This is beyond great service. Thanks, regards, JP Amirato Joe"
By: Joseph    la Mesa,CA
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"Hey there, it’s Natalie from your Rider's Edge class two weeks ago! I just wanted to include you on my latest adventure! I got my license last week (shortly after I completed the class) and this past weekend I went out with my boyfriend and rented a Harley from the Kearny Mesa Dealership. They actually loaned me a used bike that I could drive around for an hour (for Free!!!) to test out a bit bigger bike in preparation for the Soft Tail my boyfriend has rented for me when we go on vacation in a few weeks to Montana. Were it not for your encouragement and guidance as an accomplished rider I don’t know that I would have had the confidence to get on a bike like this one and actually get out on the city streets! Thank you from the bottom of my heart! The next time I’m downtown, I’ll be dropping by to say hi to all the instructors! Thank you for your dedication and the wonderful job you do!!!"
By: Natalie    Carlsbad,CA
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"Recent service experience was awesome. The staff took my issues and my bike to the next level and took care of business in a timely manner. Thanks to all involved."
By: Alan    San Diego,CA
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"Stacy in E-Commerce & Mortorclothes is fantastic! She helped me for finding the right HD San Diego T-Shirts that I needed for my husband as Fathers Day gift from my sons. Way she provided service, I felt that she cares about customers and her products. I wish some other retailers can learn "Customer Service Skill" from her. Thank you so much Stacy!!! Hiromi, WI "
By: Hiromi    Twin Lakes,WI
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"Thanks too all for a great deal on my new 09 Roadglide!Andre was tops in sales,and really took his time and I never felt any pressure.He answered all my questions and he really knows his bikes!Rob in finance is very good and can get the deal going so you can get out and ride!This is the 2nd time for me to ring the bell!Previously bought an 08 Crossbones from Ted,also very knowlegable!!This dealer ROCKS!!!!"
By: gary    san diego,CA
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"San Diego Harley-Davidson is truly a five star dealership! From the minute you walk in, you are made to feel welcome. Drew, and the rest of the sales staff, are great. I bought my second bike there, and never felt pressured. I've had the pleasure to use the service departments, at both Kettner downtown ... where Ryan was very accommodating and Kearny Mesa, where Kieran adds that personal touch. Not to mention, the work done by the technicians is excellent. The girls, Summer and Vanessa, in clothing and accessories ... have always been so friendly and helpful. If there's something you want that they don't have, they'll get it for you. I live in Temecula, and pass by two other Harley dealerships, in order to do business at San Diego Harley. From sales to service, it doesn't get any better than San Diego Harley-Davidson!"
By: Lori    Temecula,CA
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"Upon my first arriving to the Kettner location for my first Riders Edge class, I was taken on a tour of the dealership. I will say I was very distant due to bad experiences with other dealerships I have dealt with after buying my '09 Nightster. First was the service department where I met John and Jim, I asked a couple questions and received answers never getting the impression I was bothering them like I got at other dealerships. Then to the sales floor where I then met Mike and Garrett who answered a couple questions that I had about my own bike and trade in. Then Garrett showed me around the sales floor and discussed different models with me for quite some time even though I had already informed him that I wouldn't be doing any buying right away and there were plenty of other leads on the floor at the time he never made me feel like I was wasting his time, that was great, the next day he had even checked further in detail on my trade in question and greeted me with the info by first name when I arrived and told me when ever I was ready he was there. Then to top my whole experience off was my Riders Edge class. My coaches Ed and Steve were top notch, knowledge, experienced, and approachable. My riding has improved and become more enjoyable thanks to them, I recommend taking the course to anybody and everybody as someone who has been riding motorcycles since the age of 5 it will make you a better more comfortable, confident rider. Sorry I went so long on this one I just had such a great experience. I am excited about motorcycling again. Thanks to San Diego Harley you have a friend and customer for life!!!"
By: John    ElCajon,CA
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"Andre and Lindsay took such great care of us from the beginning in choosing our new bike to the end when we left. We received a follow-up call from Andre and when we stopped into the store he assisted us with some adjustments on the bike. This is our 3rd bike purchase and it was the best experience. When the time comes to purchase the next bike we will definitely return to San Diego Harley. Thanks!!"
By: Sean & Lynn    Temecula,CA
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"On memorial day I went for a ride to clear my head and with no intentions of purchasing a new bike. I walked into your show room to check out some new bikes, just to check them out mind you. Andre walked up and before you know it I now own my dream bike a 09 Street Glide! You are very fortunate to have Andre on your sales team, no pressure no BS just great care, understanding and patience. You have a customer for life! Thanks Andre and thanks San Diego Harley."
By: Manny    Santee,CA
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"Derik, May 19, 2009 "Harley Davidson Motorcycles are the best in all the world!" And now I own the awesome Dyna Fat Bob! Thank you. Thank you. Thank you! Your friend, Dave from Imperial Valley. "
By: David    Calexico,CA
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"To Derik Bergman; May 19, 2009 "Harley Davidson Motorcycles are the best in all the world!" And now I own the awesome Dyna Fat Bob! Thank you. Thank you. Thank you! Your Friend, Dave from Imperial Valley. "
By: David    Calexico,CA
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"About two weeks ago I showed up to San Diego Harley to shop for a bike. I was greeted by the Salesman, who struck me more as a knowledgeable customer than a salesman, and asked what I was looking for. I knew that I wanted a sportster, but was unsure which one I wanted. My salesman (Drew Hegeman) was very patient with me and he showed me a lot of bikes and let me come to my own decision about what I wanted. There was ZERO pressure, which in my experience buying vehicles is rare. I told Drew that I would be back the next day with my wife, who has our checkbook, to buy a bike. When I returned there was Drew as laid back as ever. I did not expect him to remember my name, but he did. He even remembered my friends name. (My friend also has left a review on here he was so impressed.) The San Diego Harley team did everything they could to put me on the bike I wanted that day. I am very impressed by not only the care taken during the purchase, but the care given afterward by my salesman. I have since had a few minor problems with the bike, and Drew has gone out of his way to take care of those problems personally. Thank you Drew and Thank You San Diego Harley."
By: Dale    San Diego,CA
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"I came into SD harley with a friend to help him purchase a bike. Leary of dealerships due to past bad experiences buying motorcycles. SD Harley sure changed my mind, the sales staff was very laid back, and at first i wasnt even sure our salesman(drew) even worked there. He seemed more like a knowledgeable customer. After the sale was final the bike decided not to start. The service writer stayed late to fix the bike right then and there. AWESOME!!!! Thanks SD Harley"
By: Dusten    San Diego,CA
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"I was on a business trip in March 2009 and stopped by your store with a friend. I found a pair of sandals there but decided to wait until I got home and could check the local store for the sandals. I could not find them anywhere! I contacted the San Diego Harley Davidson and described the shoes. They went out of their way to try to find them for me. After about 10-15 emails back and forth from Jen Miller, we found them. They billed my credit card and shipped them to me. This was one of the most rewarding customer service experiences I have ever had!"
By: Pam    Orange Park,FL
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"Stopped by the Kearny Mesa store today with my husband and was totally pleased to see a great BBQ and Live Band. What a nice surprise! The Band " BlueFrog" was top notch. We had only planned to stay long enough to pick up some new pegs for his Fatboy but stayed the afternoon. I wish more companies were so generous. Thank You Elena"
By: Elena    Chula Vista,CA
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"I bought my first Harley from the guys at Kearny Mesa. Talk about Great customer service! From Warren in Cycle sales, Lindsay in financing, to Summer in motor clothes and everybody else there. Those three really helped me out. I am a beginning rider and they made me feel at home. No rush to make the sale and get me out of there. I feel like I made new friends. I can't say enough. Thank You so much, you all made a boys dream come true!"
By: Tommy    Poway,CA
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"I was Greeted by a new smiling Face the other Day Joanna, She took my Phone Call very pleasant and made sure I didnt go into on hold limbo, Then when I came to the store to get new leathers, it was nice to see her smiling as I walked thru the door."
By: William    San Diego,CA
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"I was at Grapplers Quest in Del Mar and after the fights I visited the fight expo. I met Lindsey at the Harley display. I was admiring one of the Harleys and had always wanted one. Lindsey invited me over to sit on one of the bikes. Moments later, my wife walked around the corner and I knew I was in trouble. The wife never wanted me to have a bike. Lindsey talked with my wife for about two minutes. The next day, I was at San Diego Harley and had picked out a Road King Classic. The service and dealership was the best. They made me feel very comfortable even though I hadn’t ridden in 24 years. I am completing the Harley rider’s safety course right now and am having a great time. I am so glad I ran across Lindsey at the fight expo. Thanks Lindsey, love ya!"
By: Richard    san diego,CA
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"Last weekend (Saturday 28 March) I had a rear brake line rupture on my 2007 Road King Classic while riding and brought the bike into service. Initially, it looked like I might be without my ride for 2-3 weeks, but the service guys worked thier magic and I had my bike back the next day! These guys ROCK! CUSTOMER SEVICE IS ABSOLUTLY THE BEST! Thanks NY Mike for the best service crew!"
By: Aaron    Spring Valley,CA
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"Just want to comment one of your sales person in clothing, her name is Stacy. She is an exceptional sale person with good attitude, with lots of patience. She went above and beyond her way to keep us happy and helping us choose what we bought. Good sense of humor and has a great way to treat her customers. Please pass this on. Thank you. "
By: Raul    San Diego,CA
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"Looking to surprise my wife with a gift but not having all the information to complete the purchase left me quite befuddled. Vanessa worked her magic and digging deep into the database they keep was able to extract the information we needed to place the order. Absolutely outstanding! We're talking data that was two years old and so obscure that it required her to examine several different purchases and adjustments to find the right item. I've always had a terrific experience with the Motor-clothes sales staff and Vanessa in particular. Candid, practical, and completely honest about what works and what doesn't work. I know I can always trust her to give me a straight, completely sensible opinion. I tell her what I'm looking to do or the look I'm trying to accomplish, and invariably it comes to fruition. Thank you Vanessa for your friendship and unselfish devotion to me, your customer! Thanks to all of the Motor-clothes staff for superb performance and an absolutely awesome attitude!"
By: Anonymous    San Diego,CA
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"Hi My friend and I, are planning af trip to San Diego to ride HD for 2 weeks later this year. We talked and E-mailed to Natalie, and we are both amazed about the good service she is giving. We are confident that all about the rented bikes, will be as planned and we are looking forward to meet you in october. Keep up the good work. Martin and Glenn, Denmark"
By: Martin    Skanderborg, Denmark,XX
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"I recently returned to the States from Okinawa, Japan and purchased a bike from San Diego Harley. Drew Hegemen and all the San Diego Harley staff were instrumental in my purchase of a brand-new 2009 Nightrain. I had to return to Okinawa for a month and while I was gone, Drew ensured my bike was equipped with all the accessories I ordered during the purchase. He even gave me weekly updates. When I returned a month later the bike was ready to roll. I can tell you that as a customer a certain level of service is expected, but Drew and Devin far exceeded my level of expectation. I would like to thank them and the San Diego Harley staff for the great treatment and service. Definitely a competent and professional organization. Sincerely, Kevin Wiggins"
By: Kevin    San Diego,CA
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"Went to SD Harley twice, and was treated excellent both times. Evan showed me a variety of bikes. I initially was looking at the Iron, they did not have a black one right there, but they let me ride a Nightster, which is comprable. I felt I needed a more powerful, heavy bike, Lindsay recommended I try a Dyna, Mike Moran, the manager let me ride a 2007 FXDL that they had just taken in on trade. It only had 1700 miles and it was in mint condition. I rode the bike only ten minutes and I was sold. Mike worked out a smokin' deal for me and off I rode!! I just really want to say, other then a great buying experience, on such a large purchase, everybody really just made me feel like part of the family. Thanks, Evan, Lindsay, and Mike! Also, the service dept. made sure my bike was fully serviced the same day I bought it, so I could ride out that day. Chris"
By: Anonymous    San Diego,CA
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"I purchased a 2009 Dyna Super Glide Custom in Oct 08, a very easy experience with great guidance from the financial staff. In Jan 09 I was force into a curb and then a 12 foot concrete wall, the damage was extensive, almost totaled. Zach and his crew totally rebuilt it like new! I was completely satisfied; you can’t tell it was ever damage. Thanks San Diego Harley Davidson, you have earned a customer for life! Phil Griffin USN Retired "
By: Phil    Spring Valley,CA
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"I can't say enough about the service dept.and the parts dept. First of all the entire service dept.are first class.Thanks to all of you. Thanks to Jim on that dyno, my bike has never run so great. They took care of me even after another dealership messed things up. What can I say about Al in parts, he is the ultimate parts guy. The entire parts dept. have always been a great help. And what about Saturdays at San Diego Harley? 'Great times". And I didn't even buy my bike at the dealership, "my bad". Next Time!"
By: Will    Escondido,CA
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"I would like to thank Kieran and the entire Service Department because I had a dead battery issue on a Sunday, 180 miles from home and they were AWESOME! They had me back on the road in no time and were very professional about the whole experience. Thanks again!"
By: Bob    Simi Valley,CA
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"New York Myke, I would like to COMMEND the following members of your Sales Team on an OUTSTANDING experience the wife and I had at your dealership. MIKE WILLER and DREW HEGEMEN are by far the BEST that Harley Davidson has to offer in Customer Service and Sales! They made us feel like family and made our bike purchase the best we've had in a long time. This was our 7th Harley purchase, and beat the others hands down. Thank you once again for all you do at San Diego Harley for those of us in the Military. Keep up the good work and looking for our next bike soon! BZ! -Respectfully, Steve and Carla"
By: Steve    San Diego ,CA
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"I can't begin to tell you how happy I've been with my experience with S.D. Harley. I was initially a little apprehensive prior to going to the dealer, due to the fact that I don't "fit the Harley mold," and in the past it hasn't been uncommon for me not to get a second look from staff members at other dealers. This was never an issue at S.D. Harley-Kearny Mesa. From the the first moment I set foot in the store, ALL the staff was friendly and helpful...from Summer and the Motor Clothes staff to Jesse Henderson (my salesman) and Rob Foster in Financing. Everyone I've dealt with in your store have made me very glad I decided to make my first motorcycles purchase here. I look forward to a very long partnership with your store. Thank you. Oscar Sanchez First-time Harley owner "
By: Oscar    San Diego,CA
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"The San Diego Harley folks at the Kettner BLVD - specifically Rob, Whitney, Drew (and recently departed Joel) are fantastic. Can't forget the service guy - Ryan as well. This went so fast so well I can't remember the names of all the fantastic folks working at this store. This shop is customer focused, professional and extremely helpful. They go out of their way for you to make the selection, purchase and ultimately the delivery of your bike as smooth and easy as possible. As you shop around to get your best deal - DEFINITELY take into consider the folks you will have a relationship with after the sale - and the Kettner store folks have demonstrated after sale commitment! This shop represents Harley Davidson extremely well! "
By: Anonymous    Chula Vista,CA
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"Bought my third bike (Buell Blast) last weekend at the Kearny Mesa location. Mike & Evan in sales are top notch. Keep up the good work - your entire team is the best in town."
By: Bill    Ramona,CA
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"Vanessa provided awesome service. When you didn't have a jacket in the store that I was looking for, Vanessa researched it for me on the computer and found it at another store and got it shipped to me. She was really nice and attentive. Great customer service -- a real go-getter. Thanks Vanessa! "
By: Nicky    San Marcos,CA
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"Vanessa in motor clothes Rocks! She helped me with finding some shirts for both my Daughters and some shirts for my Wife. Danielle...She is always helpful with a smile that makes you feel at ease when she is helping you. great smiles beautiful faces keeps me coming back to buy more stuff ... Thanks Girls By: Michael A Diaz MCAS Miramar,Ca "
By: Michael    San Diego,CA
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"I bought my 2007 Road King Classic on Memorial Day, 2007. From the initial showroom experience, the sale, and routine service, San Diego Harley has been ABSOLUTELY OUTSTANDING! I want to personally recognize the entire service department. From routine maintenance to custom parts, I’ve never had a problem and they go out of their way to ensure that I’m completely satisfied. The attention to detail is second to none! I’ve known friends who have taken their bikes to other dealers with limited success and I tell them to take their bikes to SD Harley and see what customer service is all about. They’ve NEVER been disappointed! Thanks guys! Aaron S. Graham "
By: Aaron    Spring Valley,CA
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"My husband and I stopped by, 1/30/09, to check out your helmet selecton. Whitney was awesome in her professionalism, product knowledge and service. She answered all our questions and grabbed the catalog for reference if she wasn't sure. Very friendly, patient and efficient as she also served other customers, answered the phone, and ran the register during our visit. Great job!"
By: Pam    San Diego,CA
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"I flew in last week from "way below zero" Chicago and spent three days riding in the San Diego area and I had a blast. I picked up a Street Glide at the downtown store and was on the road in just a few minutes. Thanks to Joel for the quick service and I have already recommended SDHD to a couple friends looking for a winter get-away."
By: Dan    Chicago,IL
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"AFTER SEVERAL VISITS TO SAN DIEGO HARLEY-DAVIDSON I BOUGHT MY FIRST HARLEY FROM MIKE MORAN .HE WAS GREAT HE SPENT ALOT OF TIME HELPING ME PICK THE PERFECT BIKE FOR ME A 2008 DYNA LOW RIDER.FROM THAT TIME ON I HAVE DEALT WITH THE NICEST MOST FRIENDLY PEOPLE I HAVE EVER MEET.I HAVE HAD GOOD EXPERIENCE IN SERVICE,PARTS,AND FROM MOTORCLOTHES SUMMER AND VANESSA HAVE BEEN JUST GREAT WITH ALL THIER HELP. I WOULD LIKE TO THINK THAT I ALSO MADE SOME FRIENDS ALONG THE WAY.ONE LAST THING AS BUSY AS NY MYKE IS HE ALWAYS STOPS TO SAY HI. THANK YOU SAN DIEGO HARLEY-DAVIDSON"
By: frank    ,CA
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"I just wanted to pass along a compliment to your bike rental folks at the Kearny Mesa store. Renting a 2009 Street Glide for a day was a lot easier than renting a Toyota Corolla at the airport. The staff was awesome and the bike ran great. Riding it up the coast highway and up into the mountains was the highlight of trip to San Diego. Thanks again. I will recommend your store highly to my bike riding friends. "
By: Todd    Portland,OR
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"San Diego Harley was outstanding!!! Their sales staff was awesome. They turned a disappointing buying experience with another dealer into just what I thought it should be. Thank you very much."
By: Paul    San Diego,CA
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"Drew in sales was outstanding in handling the purchase of a friend's 09 ULTRA a few weeks ago. Rob in finance was outstanding to deal with, he sure knows how to work those numbers to make a deal---win-win. Vanessa and Summer in motorclothes were outstanding, they know how to find exactly what you need and what you want. I had my 02 Road King serviced last week and found a problem with the timing chain tensioners and bike would have to be left for a few days for LOU in service to fix it. Lou actually took me in to the service area(where civilians are usually not allowed for ins. regs.)to actually show me the damaged parts and took his valuable time to make me understand the gravity of the situation, both tensioners needed to be replaced, so I told him I felt confident that he could take care of it in the same professional manner he had presented himself in. Ryan in service also took care of a problem for me,I had to leave my bike but he arranged a ride home for me from ANDY. So long story-short. I am very pleased with all the folks at San Diego Harley-Davidson, they all know how to take care of business---get er done and I Love that kind of attitude."
By: William    San Diego,CA
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"SD HARLEY GOES ABOVE AND BEYOND THE CUSTOMERS EXPECTATIONS. FROM SALES TO SERVICE TO MOTORCLOTHES, THEY MAKE THE ENTIRE PROCESS EASY, FUN AND EXCITING. I WAS RECOMMENDED BY A FRIEND AND I WILL MAKE THE SAME RECOMMENDATIONS TO MY FRIENDS. -KEEP UP THE GOOD WORK SD HARLEY!"
By: Anonymous    San Diego,CA
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"I just bought my first Harley from Joel Ellis at the Downtown dealership - a 2007 Nightster! Joel and I worked for a few weeks on a couple of different bikes, but it wasn't until he was sipping Mai Tai's in the Bahamas that the perfect bike for me came in on trade at the Kearny Mesa store. In his absence, Rob, Mike, Lindsay and Jessie all took amazing care of me, and Summer put on all of the finishing touches - an awesome helmet, bike cover, and shirt. Thank you San Diego Harley for helping make my HOG dream come true!! Sincerely, Jason Lips"
By: Jason    Pacific Beach,CA
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"Mike and the whole sales team are the best in San Diego. Bought a very nice 2006 SE VRod offered on consignment for my wife on Sunday and picked it up Monday night. Bike was ready as promised and all details were perfect. San Diego Harley Davidson is top notch in both sales and very importantly in service. I bought a 2006 SE Fat Boy in late 2005 and have had only great experiences at SDHD. The other dealers in the area are fine but I believe San Diego Harley Davidson has the best overall experience for motorcycle selection, knowledge, patience and as I mentioned, service. I don't think you can go wrong buying a motorcycle at SDHD."
By: Bill    Ramona,CA
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"Mike Willer and the team at San Diego Harley are By far the best! keep up the good work. All the Boozefighters come there to buy bikes and service the bikes because of the outstanding dealings with your team. Moose Chapter 15 Boozefighters S/A"
By: Brian    San Marcos,CA
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"Mike Moran and the sales staff are spectacular. No pressure, but always there to answer questions or just talk. I recommend this staff and the store to everyone I know. Only way to get better would be to get bigger, but then again Barnett's is too big. Thanks"
By: Brian    San Diego,CA
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"I really want to thank every one at San Diego Harley Davidson in Kearny Mesa, I was treated like a king. Especially Larry the sales man, Lindsay, Mike, and Vanessa. You rock thanks again for every thing. Brendan"
By: brendan mcinerney    92109,CA
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"Vanessa in motorclothes rocks. She helped me with clothing for all my nieces and nephews. She was very helpfull and fun."
By: Pete    Carlsbad,CA
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"My good friend brought me up here for the first time last weekend. On Friday actually. I then saw a flyer for a Christmas Festival that was going on the next day for the USO. I came down with my family because my husband is actually in the Military. I can't believe I haven't realized how much NY Myke and this co. care about our military. I have never seen soo many gifts in my life. The stage they have there in their parking lot was filled with gifts and with a Santa Claus that had a REAL white beard. (parents know how important that is to curious older kids). Anyways thank you NY Myke! We had a great time and we all appreciate what you do for our families!"
By: Courtney    Chula Vista,CA
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"Bought my first Buell here. Came back again after a poker run and asked about trading on an 09 electra glide. Evan in SALES was AWESOME! he made sure i got what i wanted and it was simply the BEST experience ive ever had buying ANYTHING! I am a Director of Sales for a large company and that says a lot. Then i met Summer in clothing an she made sure i got all my rider rewards points and WAS AWESOME too. I couldnt be happier and i have used this with my sales team as an Example of how to treat a customer RIGHT! i almost forgot, John in service was AWESOME too and the finance guy and the parts guy! Thanks San Diego Harley! Kelly K"
By: kelly    san diego,CA
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"THANK YOU, GREAT FUN ON EVERY VISIT."
By: RAY    SANDIEGO,CA
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"Recently dropped by Kearney Mesa for a quick, last minute service prior to a long 240 mile Sunday ride. Kearney Mesa was so busy they had to refer me to downtown. I bought my Electra Glide at Kearney Mesa in '99 and nobody else has touched it, so I was a little apprehensive about the Little Italy shop. Not to worry, they took care of me while I waited, had a burger at the Waterfront, they were courteous, friendly and informative, and my baby purred like a kitten the next day. Thanks to Eric and his team for prompt and efficient work. Kudos to the entire San Diego Harley team."
By: Tom    San Diego,CA
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"Thanks to Erik and Joel Downtown for always makeing me feel welcome. Great help in the service of my 08 ultra--Shannon Johnson "
By: Shannon Mark    San Diego,CA
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"what a group great people one that really stand out is Summer helpful in every way one that goes out of her way to make you feel at home. thanks S-D harley "
By: john    san diego,CA
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"I made the most impulsive decision of my life and this dealership took care of me like you wouldn't believe. RayRay in sales was outstanding, he is personable, fun, and makes you feel like part of the family. He understands what you are looking for and will help Fit you into something that will make riding a dream. Rob in finance understands the value, importance and knowledge needed when purchasing. He worked his ass off for me. Made the whole experience worth it. I loved my experience here and rode away with a big ass smile on my face. Thanks guys. -Matthew"
By: Anonymous    Hollywood,CA
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"My husband recently purchased a '09 Fat Bob at Kearney Mesa Harley Davidson. The whole experience was enjoyable! This was my husband's 2nd Harley & he decided to go to your store after browsing in there a few times. Everyone there is really nice and helpful with no pressure. What amazed me most was the fact that we went on the weekend just to look and he put a small down payment. I was worried because he planned on picking it up on Monday but I would be at work so I couldn't take him there. They made arrangement and actually came and picked him up at our front door and took him there to pick it up. That's what I call service.My husband is more than satisfied with his new baby and the service he gets there is unbeleivable!"
By: Anonymous    Santee,CA
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"I want to say thank you to Jesse and Lindsay for helping make my dream come true. You both are very nice people and I wish you all the best. Thanks again. Jeff Taber"
By: Jeff    San Diego,CA
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"I would like to thank Summer for all her help,twice i have come into the shop looking for a certain item and it was either not in my size or not exactley what i was looking for. Each time she went into the back stock room and found exactly what i was looking for. THANKS SUMMER"
By: MARK     LA MESA,CA
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"Just wanted to say thank you for being here in San Diego. My family and I have been to multiple parties and BBQ's on Saturdays and the band is always great, food is always plenty and staff is always helpful. We were here Halloween weekend and the band was great and I noticed you are now doing a fundraiser to raise toys for the USO and military families. I think it's great you support so many different causes! Thanks for all the fun, keep it up!!! Will be a customer for life!"
By: James    San Diego,CA
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"I want to thank Clint at the downtown store for an awesome job of locating and repairing an intermittant electrical problem I had on my '04 Heritage. I was constantly blowing the accessory fuse and could not find the short, He found the problem and had my scoot back on the road in an hour. Haven't had a problem since!! Again thanx for a super job Clint, you da man!!! From now on if my Heritage needs any type of repair or service I'm bringing it to you!!"
By: Michael    San Diego,CA
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"I bought my first Harley from San Diego Harley and the process went as smooth as it possible could go. My wife and I walked in just to check it out, and I drove off on an 07 Ultra Classic. Thanks!"
By: Scott    Carlsbad,CA
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"ON Thurs. 10/16/08, I walked into your Kearny Mesa dealership with a small problem. A piece of jewelry that I purchased in your downtown dealership in Feb. had broken and a piece of it was lost. I was just hoping to find a replacement emblem, but when I came into contact with Vanessa, she went into high gear to solve the problem. She quickly was on the phone with the manufacturer explaining my plight, and within minutes had arranged for me to send it directly to them for a repair and replacement of the lost piece. To say the least, she made me look like a hero to my wife. The jewelry was purchased for her birthday and is worn when we ride together. When I first began riding a year ago, the notion of my wife sitting on the back of the bike was just an idea. Your girls in the MotorClothes department, especially Summer, have helped make her riding a reality. Summer has outfitted her with helmet, boots, jackets, shirts and the desire to ride. I can't thank her enough and now with Vanessa's help she will have two friendly people to help continue the joy of the Harley Davidson experience. Next year we are already talking about trading the Road King for a Ultra. Thanks for all the help, Ken and Cheryl Neuharth Y "
By: Ken    Poway,CA
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"They say its not a matter of if... but when!. Unfortunately I had my "when" last June 30th (Million Mile Monday Day). While riding to work in TJ I fall into a pot hole, hit the curveside and ended with a broken foot and a crashed brand new Sporster. Forget about my foot, what about my bike !!! No sweat, Zac and his team in SHD Service Department's Crash Center took good care of it. Looks like new, they really did an awesome job and their service and support have been outstanding. I am not mistaken, Zac & San Diego Harley you are the best. Thank you :)"
By: Raul    San Diego,CA
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"Great sales and service, Andre sold me both bikes I have bought and did a great job, hope he's back soon. Summer is allways a great help and nice to see people enjoy their work."
By: Anonymous    San Diego,CA
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"I have bought 2 Harleys from San Diego Harley and have recomended many people to SD Harley. A young lady named "Summer" has always been a delight when I asked her for any product I couldn't find or if I had a question, She would always give or find the answer for me. Thanks for letting me be a happy customer, Dale"
By: Dale    La Jolla,CA
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"Summer (sweetpea)is always pleasant and helpful with my purchases. She knows what customer service is all about. She has made each one of my Harley experiences very pleasant. I really enjoy going in the shop because I know I'll get the assistance I may need. Great job!!! Keep up the good work. "
By: Sherrie    Chula Vista,CA
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" I spent 16 years in San Diego riding mostly dirt bikes and it wasn't until I retired from the Navy and moved to Texas that I bought my 07 Sportster. Still, I had to have a T-Shirt from San Diego and chose this dealership. I found out when I e-mailed the store that the shirt I wanted was out of stock, but Jen Miller in Motor Clothes/HR responded and pointed me to the new on-line store (bestofharley.com) and helped me find an excellent alternative. It's not often someone would go to that much trouble overa $28 sale, but Jen did and it speaks volumes about the store's attitude towards their customers. It also says a lot about Ms. Miller. Thanks Jen and San Diego Harley for a great shopping experience. Robert Fore San Marcos, Texas"
By: Robert    San Marcos,TX
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"Hello! My name is Jennifer and i live in Del Mar. I occasionally come down to SD to visit my son who is involved with Harley, Everytime i come down we always go to the parties sooo I just wanted to give Kudos to Trisha Marshall. I have been to many of her events for the past 6 months and i would like to say i have never had so much. If i come down from Del Mar to go to a party with my son i expect it to be amazing. Well they are always more than amazing!! I did go to the Mike Ness 105th Party and that was a blast!!! This girl is so wonderful at planning! I also went to your guy's Party last saturday. That was wonderful. All the ladies looked soo cute in their black dresses and i loved the wine and art. I was so excited to wear a black dress again i went and bought a new one. It was so classic and old school. I absolutely loved it!! Just to remind you one more time, Trisha Marshall your event coordinator is the best. "
By: Anonymous    DEL MAR,CA
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"i would just like to say that summer & vanessa are always extremly helpfull whenever i am in the dealership looking for clothing or parts-always nice smiles & friendly. "
By: Anonymous    ,XX
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"I had a great experience. MY 09 Street was the first vehicle I ever bought new and it was effortless. Matt was a good a sales person as I could ask for. He was very low key and he answered all of my questions honestly. He sold me the bike that was right for me, not the one he wanted to sell. I had the opportunity to pick up the same bike at a different Harley dealership the weekend before, but I held off and came back to San Diego Harley because of how helpful and low pressure Matt was. I could not have asked for anything more from you guys. You have a customer for life and I will recommend San Diego Harley to anyone who is looking for a bike,."
By: Sean    San Diego,CA
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"N.Y. Myke, in April this year, I purchased a 2007 custom softail FatBoy from Biggs Harley-Davidson in San Marcos. At the time I rolled it off the showroom floor, the MPH and RPM console was not working properly. I was advised by the service manager to ride the bike for two or three days and the console would calibrate itself. After riding the bike for three days, the console was still inoperable. I took the bike back to Biggs three separate occasions, each time Biggs’ assured me the console was functioning property. However, each time the MRH/RPM did not work. I called your shop and made an appointment with the service department. Your service department had my bike for a half hour and the console now works great. Special thanks to Ryan and Jason. Great Job!"
By: Anthony    Vista,CA
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"I've purchased 2 bikes from San Diego Harley and both purchases went without a hitch. I am writing in regard to a recent issue I had with my 07 Ultra. It was a problem with the ignition that was baffling to say the least. To make a long story short, Kieran wrote the service report and Jason was the tech that worked diligently for nearly 2 weeks to remedy the problem. We were all very frustrated to say the least, but Kieran maintained his cool and professionalism thru my rants and raves and constant inquiries as to the status. Jason was finally able to cure the problem which was somewhere in the fuel injection. I would like to commend both Kieran and Jason for sticking with me on this and ensuring that the problem was finally corrected. I might add that all the serice writers have been excellent, with paricular kudos going to Kieran and Jason. Thanks guys, I appreciate your dedication and hard work!!!"
By: Jim    Carlsbad,CA
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"I am just writing you this letter to tell you about Jesse Henderson and how I was treated. I bought a 2008 electra glide with the help of Jesse it was about a two month deal. I came in one day just to look and Jesse was there to help. The good thing was that I never felt pressured to buy the bike Jesse was there to answer questions. Afterr about two months I called Jesse and told him that I was ready to buy just had to convince the wife. He put together a bike that he thought that could fit my buget but I stepped up harder and got the bike that I really wanted. In closing I just wated to say that Jesse never made me feel pressured and was there to help in everyway. I think that Jesse is a real asset to your sales team. Thanks! Chris"
By: Chris    ,XX
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"Hey NY Myke: Just wanted to pass on to you some positive feedback. I recently had my bike worked on 2 different times at the downtown store. Eric and Kieran were just great at their jobs. Everything I asked for they performed with expertise and in a timely manner. I really enjoyed talking to both of them and picking their brains about different options for my bike. Everything they promised they delivered on and gave me back the bike just as clean and shiny as the day I bought it. You have my business and loyalty forever. Great job and many thanks. See you soon, Dwain Rust"
By: dwain    san diego,CA
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"Jesse sold me my bike and was helpful and knowledgable. Vanessa has been extremely friendly and helpful on several occasions in the accessory department. People like Jesse and Vanessa made the purchase and follow-on SO much better than any experience I have had purchasing vehicles in the last 35 years."
By: Keith    Spring Valley,CA
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"Vanessa, Vicki & Summer always have a smile and a pleasant greeting when ever I visit the dealership. The rest of the staff always acknowleges my presence as well. They all give me a greeting with a joyous "HI Jay". Buying my bike or clothing has always been pleasant."
By: Jay    San Diego,CA
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"Hey the girls in Clothing are GREAT. They always greet you when you come and let you know when something new comes in. Vanessa,Summer and Vickie are the greatest. Love ya all"
By: Anonymous    san diego,CA
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"I wanted my first bike to be a Harley, I went to another dealership and found the staff to be less than enthusiastic about selling me a bike. A friend suggested I go down to San Diego Harley and check it out. He bought a Road King there 2 years earlier and liked the store and staff. I'm glad I did, I immediately notice the upbeat and friendly attitude of the staff. The salesman walked me around, pulled out bikes for me to check until I found the one I wanted. Finance got me in and out in less than an hour (amazing compared to vehicle finance) Summer in accessories has helped me find the items I need every time I go in and when she's unavailable Vanessa and Vicki step right up and help me out. Al has been great in parts, he's a very patient guy showing and teaching me the parts I need and want to finish the bike. I could not be happier with the entire experience of buying my first bike. Each time I go in my salesman, Summer and Vanessa go out of their way to say hi. The whole staff makes you feel like a part of the Harley family. I would tell anyone buying a Harley they're nuts to go anywhere else. Thanks San Diego Harley for living up to the legend."
By: Joe    Escondido,CA
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"Let me tell you something... writing this is harder than getting my bike . San diego harley blew my frickin' mind! My bankruptcy had just cleared 3 days before i called SD Harley. They are the only ones who would even talk to me. I never even went to the store....this was all done over the phone, and the website which is great by the way. I picked out the bike from the web ,they found me a great loan and delivered the bike the next day with a helmet, all I did was give them my size--perfect fit. Everyone I talked to was great...no wait, they were way past great...I can't find the right words to tell you how perfect these people are, and how nice every time i talk to them. They all work as one big family. Ride hard live free! Your friend. greg p.s. you guys and gals are unbelievable...stay cool!"
By: greg    carlsbad,CA
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"ABSOLUTLY AMAZING! What else can I say, Mike Moran showed me a beautiful ’08 black Ultra Classic, I was sold when my wife suddenly piped up - Hey what about this one? (Yes, I brought my wife!) Being the conservative penny pincher she is (I mean that in a good way) I was hesitant to turn and see what she was pointing at. It was the 105th Anniversary Ultra Classic sitting on the showroom floor; now sitting in our garage (yes I listened to my wife and bought the 105th FLHTCU). Our next step we were introduced to Vicki to get the HD gear before we mount up. Again, unbelievable experience. She took over an hour with us helping to choose and fit us with apparel and accessories. The deal that Mike, Willer and Rob put together was fantastic and after less than six weeks, I just turned 3k on the speedo! Service was incredible; I had a 1k oil change (where I had the mandatory first round of accessories added!) within 3 weeks of driving off the lot. When we brought it back last week for the XM, Navigation system, tour pack rack with wing and rail, I also brought in a defective helmet; enter Vanessa. She not only got the helmet replaced, she got it replaced by the time I picked our bike up the next day. This is the SD Harley Experience, and we are already planning on buying our second bike from SDHD, an ’09 Deluxe by Christmas. Thank you all for making us believers in your establishment. You not only talk the talk, you walk the walk. I’m a little teary eyed right now but I must admit - YOU COMPLETE ME! The moral of this story: 1) Listen to your wife (selective hearing helps) 2) Never underestimate the power of woman (she made me put this one) 3) Always shop at SD Harley-Davidson (always) "
By: Bobby    Vista,CA
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"Very friendly and knowledgeable sales, financial, and parts and accessories staff. First time I I bought a motorcycle and felt welcomed as a family member. Thank you!"
By: Christopher    San Diego,CA
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"Having been a long time super bike rider/racer, I was somewhat hesitant about buying my first Harley. I've rented them on several occasions, while traveling, and it wasn't until I rented a road king on one trip, with a stage 1 kit, pipes, etc. that I finally said, " ok,I'm totally down with this"!! So,now it was time to find a place to buy one! I live in La Jolla, so, I really wanted to buy my first one from S.D. harley, off Clairemont Mesa, I've been driving by it for 5 yrs going to work in Mission Valley, watching the sat. BBQ'S and bands, and all the people there allthe time! But, being a business person, I also didnt want to get sucked in to the hype and whirlwind! So I took off on my quest for my bike, I checked SEVERAL H.D. dealerships, from Riverside county, to L.A., to O.C., all the way to Reno NV!!And, needless to say, the last place I looked, and bought, was S.D.Harley Davidson! I got the best price, the best service, and the staff there was FANTASTIC! Several months later, I needed a helmet for my 9 yr. old son, Tanner. We went into the store and were helped by your accories girl Vicki. And when I say help, Im not kidding! She spent close to an hour with me and my son, fitting helmets, checking the tightness, comfort, lightness, etc. I had no idea there was so much to it! I felt very assured with her professionalism and experiance on something so important!! The helmet my son really wanted, no one had..we thought, but, Vicki, somehow, someway, found one at your store, in the back!! I cant tell you how happy my son and are!! Total Props to Vicki, and all your staff at S.D.Harley, I am not an easy customer, but, you guys have a customer for life!! Thank you!! "
By: Todd    La Jolla,CA
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""Go for the best with the best" I have recently purchased my first motorcycle, and I decided to go for the best... a HD. I visited several HD dealers and choose San Diego Harley because they are friendly, patient and knowledgeable. Andre and Vanessa really took care of me. Thanks! :)"
By: Raul    National City,CA
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"Awesome place!"
By: John    Escondido,CA
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"I have been on a lot of runs but every time I have left from your shop I notice how clean your shop is but the reason I'm writting this is my wife has a phobeia of public restrooms when she didn't complain about yours I was impressed keep up the good work"
By: mike     el cajon,CA
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"Summer really helped me find the HD gifts I needed for some family members. She made the entire shopping experience painless for me. She's great !!"
By: Anonymous    Poway,CA
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"I purchased my bike last May, but had since moved out of the area. I had to contact SDHD related to my purchase paperwork, and I can say I was MORE than happy with the service I received. Rob and Dawn in Financing were extra helpful and pleasant, they seemed to understand my exact frustrations and were willing to help me out! Much appreciated!!! As I was waiting for my paperwork issues, I browsed the store and found a leather jacket that was made for me...I purchased the item from Vanessa. She went out of her way to back check all my Rider Rewards and make sure I got the best deal possible. I was VERY impressed with her dedication and customer service!!! Thanks!!! George in Parts was also helpful as I needed a battery and other accessories for my second bike. I can say that I have shopped around the SD county dealerships and this one is FAR above the rest!!! Thanks to Derik for developing and keeping such a GREAT staff! Keep up the customer service!!! :) "
By: Anonymous    carlsbad,CA
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"A big thanks to Mike Moran and Rob in finance. I recently purchased a Buell at San Diego Harley and it couldn't have been a better experience. I'm a novice rider and walked in not knowing much. Mike walked me through the whole thing. These guys are great! I recommend San Diego Harley to everyone and anyone who is looking for a bike. Thanks again guys! Why can't car salesmen be more like Harley salesmen? Josh"
By: Josh    Campo,CA
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"I want to give a big "Thank You" to Mike Moran. He made my first Harley purchase a memorable one. His was down to earth, and gave me no pressure to make a deal. I felt at home and comfortable talking to him. I love my '08 Fat Bob, just as Mike said I would. Thanks again Mike. The service dept is great also. My bike was picked up in 30 minutes after the first call and I had it back in less than 20 hours. Faulty battery. Thanks again for everything. Ken "
By: Ken    El Cajon,CA
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"I've been looking at bikes for about 4 years now and every time I've come in the sale people stop and talk to me even though they know this may not be the day I buy my bike.Well today was the day and the sales people were just as happy as I was to get the deal done.San Diego Harley has the best sales people and I've sent a few people there way over the past few years.Thank's for being the best down to Earth sales Team around.Steve Fox"
By: Steven    ,XX
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"Well living in Florida one may wonder why we would be making comments. A friend of ours, a mega Yacht Captain, was looking to buy an 08 Road king Classic and had asked me to check costs for him in Florida, so going to the "largest dealer in the country" and to our friend who is the internet sales manager I just had to say that the deal Andre at San Diego Harley had come up with was the best. My mate bought his bike and on our first visit to the shop with him to collect it i looked at a second hand v rod ( 180 miles). Just couldn't ignore the deal and they looked after us with some small custom stuff in very short time. The deal was so good we are now looking to buy the wifes bike from them and making the trip to SD just to get it. Andre is awesome, the insurance deal they found us is awesome and finance had no reason other than being honest to out us forward for the insurance deal. It probably cost him commission and saved us a fortune. Can not wait to get back there to do business. Phil N Kim"
By: Phil and Kim     Ft Lauderdale,FL
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"Ted was great to work with,and Dawn rocks in finance.Mike knows the numbers,the 08 Crossbones arrived like they said it would,and eveything went real smooth,even getting a better rate than my credit union,the bell definitly rang true for me!!Thanks,guys and gals!!Will be back!"
By: Gary    san diego,CA
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"just want to thank you guys for making it happen. i'm still in shock. you guys are the bomb! thanks. dan"
By: dan    elcajon ,CA
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"I found that wearing proper gear and having the proper accessories while riding my Harley is a key component to having an enjoyable and most importantly a safe riding experience. I'm extremely pleased with the level of service I receive from the San Diego store staff and in particular the help Vanessa has given since the day I purchased my bike. On several occasions Vanessa has gone above and beyond the call with her level of customer service. I've special ordered several items and she makes the wait easy by keeping me informed of the order status and calling directly once the item arrives. I always walk away feeling that San Diego Harley cares about me as a customer. Thanks for the great service!! "
By: Wayne    San Diego,CA
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"Too bad I can only give 5 stars because you guys deserve 100 of them. Andre and Dawn were amazing, they got me a great deal and I still can't believe I'm riding my first Harley. I want to thank you for the late hour effort and the amazing service you provided. You guys have made a customer for life."
By: Andre    San Diego,CA
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"I just want to thank Jerahmee and his crew in Service for the way they handled the wheel replacement on my 2004 Dyna. I don't know what the final determination was on the coverage, but I definitely appreciate SDHD stepping up and taking care of the customer. Obviously, what they say and promise on "new bike night" means alot and now SDHD has shown me to be true to their word. I am very skeptical about service departments, having been in the business for over 20 years from mechanic to service manager. (Thank God I'm out of it now!) So much so that I have brought my '87 Classic in for some service, confident that it will get the same professional treatment. Again, thanks for your service."
By: Fred    San Diego,CA
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"You guys are the best.You made a customer for life of this first time harley owner."
By: MARK    LAMESA,CA
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"My daughter gave me a T shirt from your store for Christmas / size M. Living in Minneasota and requiring a Large I contacted SDHD for an exchange. Vicki contacted me and said "Of course no problem" To make a long story short some problems were encountered, but to Vicki's credit she stayed focused on customer satisfaction and corrected each and everyone and all for just a Tshirt. Hopefully I can visit the shop someday and thank her in person. She REALLY is a credit to Harley SD. Thank you Vicki. Joe. "
By: Joe    Bloomington,MN
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"Well, Put 10k on my '07 RK Custom and Traded in for '08 Road Glide and Mike Moran worked out a righteous deal for me. I now have 6k on the RG and love this bike. My reason today for writing is a couple fold. First and foremost, I would and have recommended SDHD to friends and have helped a couple of them get hooked up with new and used bikes and parts. Overall, every department is staffed with knowledgeable, friendly and helpful employees. I had some problems with my RK that seemed to not be getting addressed. Was stuck in some black hole between what some felt was a difficult situation to resolve. After some frustrations on my part I was relieved to have had Jerahmee Purcell/Service Manager take charge. He handled the situation and everything got resolved. Thank you Jerahmee. Not only did the issue get handled but I had the pleasure to get to know this fine man and am glad to know him. I recommend he and his shop for any and all HD service needs you may have and if you have any issues or special circumstances, talk to him and you may be pleasantly surprised to find a reasonable, knowledgeable and caring individual who wants to do the right things and keep you coming back to SDHD Service in Kearny Mesa. Kieran also is a great resource for information, idea sharing and service writing. Jerahmee took what could have been a difficult situation and handled it professionally, friendly, and without ill will. Again, a good man. While I am writing, I have to give a big shout out to Scott in Parts, another great guy and very helpful Every Time I am in the shop. SDHD seems to have the best parts department of any HD shop I have visited in CA and Outside CA. They almost always have everything you need and if they don't, they'll get it quickly. Scott is patient and very knowledgeable. Also see Al, great, and Rob/Parts Mgr, they will make you feel like family. Last but not least, Bought both my bikes from Mike Moran, very stand up guy and would do business with him again. Thanks All, Steve/Carlsbad "
By: Steve    Carlsbad,XX
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"I just had the pleasure of purchasing my first Harley Davidson from Ted in Kearny Mesa. I just wanted to say that today your team took the extra time and effort to make sure that I got the bike that I wanted (a 2008 Night Train). And although it wasn't the color I wanted they arranged for the bike to be painted the Denim Black. They also took the time to sit down with me and order a new exhaust and a few other accessories I needed for the bike. I have never felt so comfortable dealing with any type of sales person, but when i walked out of the finance office and Ted rang the bell on the wall, it all hit me. I realized that I am part of this family and your team was there welcoming me. They did a great job and I had an awesome time. Thank you so much and i can't wait to ride my new bike."
By: Shaun    San diego,CA
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"Recently had new pipes installed on my 05 Deuce. Parts and Service were excellent. Very satisfied. I have patronized every dealership in the San Diego area and you guys are by far top of the heap. Sincerely, Neal Addis"
By: Neal     Chula Vista,CO
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"San Diego Harley sold me my 1st bike in 03. I purchased my second bike at the end of 07 and I had the same good sales experience. They didn't try to mark the bike up and the staff worked with me on the financing getting me a better rate than my credit union. I am really pleased with the staff that run the clothing side of sales. Vanessa is always eager to help me find what I am looking for and she will go out of her way to help you too. In fact all of the staff are always great people to deal with."
By: George    LLakeside,CA
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"After 50 years, I finally got my first Harley. A 2008 Softail Deluxe, Pearl white & pewter. After an extensive search for the right bike and price, and varous Harley dealers later. (My friend Ted can vouch for that) I made the trip to San Diego Harley Davidson from Temecula. My hat goes off to the whole S.D. Harley family. From the moment you walk into the store they make you feel like part of the Harley family. From the hand shakes all the smiles to the ringing of the bell is awsome. Ted and Mike you guys rock. No better place to do business. Vanessa the clothes and gear, and the freebies are the best. Thanks for all the help. See you at the bar-B-Q's Gary "
By: gary    Temecula,CA
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"Own 2006 FLHRI purchased from SD Harley. Noticed oil pressure indicator light began flickering when shifting gears and then failed completely. Jeremy Purcell was able to trace down shorted wire and repair in a very timely manner. Works great now!!! Much Thanks, Greg Batman"
By: Greg    San Diego,CA
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"All of my life I have rode old bikes and when it was time to buy a new one every body that I talked to said go to San Diego harley.After checking out all of L.A. and the Inland area's I made the short drive to S.D. and man it was worth it. Derik my sales dude was so cool headed and professional I had to buy a bike from him,Thanks bros for making me such a great deal on my first turn key bike,VINCENT L.A.F.D."
By: VINCENT    ONTARIO,CA
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"I recently stopped in on one of my business trip to san diego. A friend's daughter used to work in your clothes department and referred me to her friend there. Vicki was very friendly and had a great attitude when it came to helping me find something for everyone I needed to buy for. She was very cheerful and had a bubbly personality. Your having employees like her show other businesses what a good staff should be. She was wonderful and will be most of the reason I return to your store. Thank you for the great customer service Vicki!!!"
By: Anonymous    Sacremento,CA
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"I always love browsing and shopping here. The staff is always smiling and helpful. And love the comercials!"
By: Jim    San Diego,CA
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"I just returned to my hotel room after visiting your incredible party on sunday. I am from Washington on vacation and found out about your Chili party on Sunday from a young man named Jerahmee. I was broken down on the highway on weds night and he pulled over to see if I needed any help. I told Jerahmee the bike died on me on the road and now would not start. He told me he worked for San Diego Harley and would either see about getting me and my bike somewhere safe or maybe get me on the road. After about twenty minutes in the dark, he found a broken ground strap. After finding the problem, he pulled a piece of thick wire from his trunk and replaced the broken ground strap, and the bike started! I asked him what I owed him and he just smiled and told me the wire was the ground wire from his cars amp and he had more to replace it, so no charge. He just gave me his card and told me to get to the downtown shop, because it was closer to my hotel, first thing in the morning for a replacment part and to have a great trip. I took his card and later saw he is your service manager. I am only here on a visit, but I will definatley make San Diego Harley a stop every time I am down here. I also told my friends here too about him. Two of them had dealt with him and your store before and had nothing but good things to say. It is refreshing to know someone like Jerahmee is still there to help out the guy on the side of the road. Thank you!!"
By: Steven    Spanaway,WA
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"My friend used to work there in the motor clothes a few months ago and referred me to come to you guys for help. I recently came in to find some t-shirts for distant family members and i had a difficult time deciding which ones to get. Vicki was able to assist me in finding everything I needed. She was so helpful and sweet. A definite asset to your company. Thank you so much and I WILL be back again!!!! Sincerely Chris"
By: Anonymous    ,XX
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"The people are friendly and easy to talk to. They know their business. They are willing to help. After I bought my Ultra I needed someway to get it up to Vista. More than one offered to deliver it to my door. You can't beat that!!!"
By: Steve    Vista,CA
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"I would like to thank San Diego Harley for the superb customer service in Sales and Financing. I had my eyes on the perfect bike for me and they helped me to purchase my bike. I especially want to thank Andre in Sales, Mike W. and Dawn in Financing for helping me ride out of San Diego Harley with my new 2008 105th Anniversary Edition Fat Boy. Thanks again guys, keep up the outstanding sales and customer service. Live Hard and Ride for Life."
By: Michael    San Diego,CA
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"I wanted to thank you for the gifts you gave to our kids today. I was stunned at the generosity. This is something the kids and I will remember for a long time to come. Growing up, we were told "Bikers" were to be feared, they were scarey, mean and trouble makers. HA! Funny huh? You all rock! You all have the biggest hearts! Money is tight in most military families, the jackets saved us a bunch of money this winter."
By: Jennifer    San Diego,CA
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"It has been my experience in the past the most people are quick to complain than they are to compliment. I have a 2006 Ultra Classic with 63K plus miles on it. My HD never stops moving down the highway. I live in Hemet and work in Coronado Island. I moved to CA in July 06 and have worked with numerous HD service shops as far as Palm Springs to you. I have been fortunate enough not have any serious mechanical issues, but the few I have had San Diego HD service shop has been by far the best dealership I have been to. I appreciate the fact that you guys actually perform warranty work the first time and furthermore point out additional warranty work that may be done. I stopped by yesterday to have the CB antenna replaced and Jerahmee had me in and out in less than 10 minutes. I realize than the antenna is secured by one fastener, but to have anything done at any dealership in less than ten minutes is unheard of. I would and will go out of my way to continue to do any service that my Ultra may require with San Diego HD. Thank you for the great service."
By: Bryan    Hemet,CA
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"I just bought my first bike, a 2008 HD Night Rod Special. That bike is in high demand and San Diego Harley did an excellent job in finding the exact one I wanted AND meeting me on the final out-the-door price. The whole staff made the selection and buying process effortless. I would recommend this particular store to anyone looking to invest in Harley Davidson."
By: Anonymous    San Diego,CA
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"I bought my bike through Ted. He kept his word about everyhthing he said on the phone, including accessories. I would definitely buy another bike from him again. My wife liked the deal so much she is looking forward to buying herself a Sportster."
By: Joe     palm springs,CA
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"I just wanted to thank Mike for being such a great salesman. He's always smiling and so friendly! OSH"
By: OSH    San Diego,CT
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"Fate works in funny ways. Recently my boyfriend and I were on the 15 freeway headed to the 2007 Miramar Air Show and we got a rear flat on his new Fat-Boy. We missed the air show getting towed to your shop however, your service dept jumped all over helping my guy out with his bike and the sales guys gave me time to shop around your store without being pushy. Then I saw it, the perfect bike for me. Even though it was close to closing time on a Sunday, Ray Ray in sales was super to deal and didn’t make me feel rushed. I especially appreciated him letting me leave a deposit and come back when I had more time to think everything through. Then when I was to return to decide a week later, the SD fires put a halt to that. My boyfriend, Andrew and I almost died in the fires Sunday night at my work site in Ramona. We got trapped in our cars on the 78 and found out we had no exit route and were surrounded by down power lines and a ring of fire. We spent 14 hours with the Intermountain Fire Dept (you guys rock) watching houses and cars melt to the ground and wondering if we would actually make it home. It gave me time to think about life and that Harley Moto, It’s not the destination, it’s the journey. I was surprised a few days later when I got a call from Ray from his personal cell phone while the store was closed to check on our safety knowing where I worked. That’s creating a relationship, not just a sale. I recently came back to seal the deal and was surprised that even the finance part of the sale was painless, Dawn was really wonderful. I am now the proud owner of my first Harley, a custom 03' V-Rod! I thought the excitement would end after they rang the bell but here came a skipping, smiling face belonging to Vanessa from Clothing & Accessories. Just her shared excitement of my new bike purchase and her genuine attitude, as one girl to another, really made my day. I bought a bundle of items from both her and Vicki and can't wait to come back and shop some more! Thanks girls and thank you to everyone at SD Harley who helped make me feel like part of the Harley Family. Bucking the system and making new friends never felt so good. "
By: Janine    San Diego,CA
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"I'd like to compliment your apparel sales staff for being extra helpful in finding,for me, an out of stock jacket.They had special order it and called me the moment it came in. Job well done! Thanks to Vanessa and Vicki. Randy "
By: Randy     San Diego,CA
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"I just want to say that my experience to SDHD was one of the best dealership experiences I've had yet. A special thanks to Katie who is always smiling...she is so patient and an amazing help. (I still don't know how I got so lost) And Christine...you are one of the best sales girls I've ever had the pleasure to spend a ton of money with. Overall...I had a great time and I will now always make the drive from Temecula to SDHD for all of my Harley needs! Thanks Girls!"
By: Shawn    Temecula,CA
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"San Diego Harley-Davidson is by far the best dealership out there period. I contacted many dealerships before making a purchase and I not only got an awesome deal, I was treated extremely well. Mike really went over and above in getting me a deal to meet my financial limitations. He worked hard to find a way to get me what I wanted at the price I wanted. I don't know how he did it, but he made it happen when I was ready to hold off for awhile. I went 100 miles to do business with San Diego Harley-Davidson when there were more than 8 dealers within 35 miles of my home. I would do it again in a heartbeat. thanks Mike and all of the staff. Also the 2008 Street Glide is heaven on two wheels."
By: Anonymous    Rancho Cucamonga,CA
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"Recently during a Saturday rain storm, I pulled into your shop with both my boots full of water. The ladies of your motorclothes department were great, lending me a hair dryer so I could get my boots dried out while I waited for service on my bike. With both boots dried out and a new pair of official HD socks, I was on my way. I want to say thanks for helping me out and being so nice. Gary"
By: Gary    Poway,CA
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"I have been to many dealerships in the world, but your Kearny Mesa location I will always remember. I will not forget walking in and being greeted by 2 huge smiles, Katie and Cassy i believe, And all the lovely motorclothes ladies helped me like I was the only one there. Then i went to parts, and thanks Rob for getting me what i needed so kindly. Good job team and I'll see you soon."
By: tyler    austin,TX
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""Re-locating from the East coast and returning home to San Diego - I've been to numerous dealerships BUT HAVE YET to find a staff - VANESSA IN PARTICULAR - So helpful, resourceful and a personification of the Harley-Davidson Mantra!""
By: John    San Diego,CA
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"My experience at San Diego Harley-Davidson has been absoutely phenomenal. Wasn't quite sure what I wanted, but owning a Harley has been a life long dream. It started with a phone call and the salesman on the other end was Mike. Felt like I had known him forever from day one. Ended up buying an 08 Nightster and everyone at SD Harley was wonderful. A special thank you to Christine who helped me with boots, helmet etc. A BIG thank you to everyone involved in my purchase on Aug 12th, 2007. Here comes the best part. I decided I wanted a Heritage Softail, so I called my awesome salesman, Mike. He immediately told me no problem, we can do that for you. All the details were handled over the phone (I drive long haul) and I picked up my 08 Heritage Softail on Oct 3rd, 2007. Mike, I absolutely adore you, what an awesome salesman. Always there when I had a question or needed something. Dawn in finance, love ya!!!! Cassie and Vanessa, hugs to you and once again, Christine. San Diego Harley-Davidson, the absolute TOP DOG. Tamara"
By: Tamara    El Cajon,CA
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"After a Low Rider more than ten years ago and a string of Yamaha, Triumph and Kawasaki, I came back to HD. I researched and looked at all their bikes, talked at length over several visits with Mike, and finally bought a VROD. I couldn't be more pleased with the bike--it is everything I read about it--or with the advice and patience from Mike. The purchase experience was equally good and made the process of trader-in painless. Thanks to both Mikes. I'll keep coming back. George "
By: George     San Diego,CA
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"I bought a 79 Sporty that's punched to 1200 in 2004 from my friend at work. Over the past 3 years I have been to your locations in Kearny and La Jolla. I have bought parts and accessories. I voted for New York Myke for mayor because I believe in his visions, patriotism and because he would have really helped San Diego. I have bought parts and accessories and have been treated like a family member from day one. It starts with a great smile and welcoming great from Katie. Next in the Clothing and Accessories Dept I have always had great experiences, special thanks to Cassie, Vanessa and Vicki who just the other day after I was unable to locate a particular older T-shirt found one and called me at home to inform me of this. Now that's phenomenal customer service. In Parts Al and George are incredible with their great attitudes and thorough knowledge of every aspect of riding. The BBQ's and events are awesome, everybody treats you like a king. Finally I just want to say Thank You for welcoming me to the San Diego Harley Davidson family. God Bless America and all at SDHD. Sincerely Yours, Tommy "
By: tommy    san diego,CO
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"This is to express my appreciation for the excellent treatment and customer service provided by your staff in the recent purchase of my 2008 Dyna Wide Glide. Having never owned a Harley previously, it took me a while to decide to make the purchase, and also in the selection of the model. Then, after having made a deposit on a bike (a 2008 Dyna Glide Custom), I changed my mind and opted for the Wide Glide. During the process, I visited your Kearny Mesa store several times, and was helped by a couple of sales people. In particular, Ted Johnson. Also, of assistance was your assistant Sales Manager, Derik, whom, I think I talked to more than anyone. Please express my gratitude for their assistance and knowledge. "
By: Dion    San Diego,CA
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"I just wanted to say Thank You !!!! We purchased a Fat Bob Saturday and picked the bike up (Today) Sunday morning. The overall experience at your dealership was above and beyond what my family and I ever would have expected--Top notch friendly courteous helpful and respectful are just a few words that come to mind. I just retired from the Navy after 22 years and the family and I love your commercials. Thank You! Anyway my family and I thank you for the wonderful experience and look forward to more visits. "
By: Mike    Lakeside,CA
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"A very simple and fast process buying a bike from you, will be buying another soon!!"
By: Gene    Imperial Beach,CA
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"I came in to San Diego Harley recently to purchase a new helmet. I was instantly greeted with a beautiful smile by Brittany. I was unsure of exactly what I wanted and Brittany helped through every step. She is an excellent asset to the store and should be rewarded accordingly. Thanks !!!"
By: Anonymous    Imperial Beach,CA
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"I just purchased bike # 11 from SD H-D, a 2008 Screaming Eagle Road King, and it is awesome, the best yet. The 110" engine, coupled with ABS brakes and the six speed are a great combination. Special thanks to Derik for making me feel so special. Oh yes, and also Andre who sold my 2004 SE E Glide after only two weeks on the floor at an acceptable price. Also special thanks to Jerahmee in Service, Al in Parts and Vanessa in Motorclothes as helpful and knowledgable professionals who always have time for me. Writing this helped me realize why I seem to spend so much time at SD H-D. You targeted just the perfect bike for me. Thanks! "
By: Gary    San Diego,CA
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"Over the Labor Day Weekend I finally decided to get my '07 Road King. I shopped online and by phone to make a long story short I decided that a new '08 was the way to go. Your dealership and Sweetwater were the only dealers to be open and San Diego Harley contacted me Immediately. After numerous calls with Ray, his professional nature and no pressure approach worked. I made my choice. The point I want to make is I was greeted at the door by another employee who opened the door and greeted me like I was family. Ray took me over and went over things with me on my new bike. The Finance Mgr. Mike was too cool and after the deal was done it seemed like I was greeted and congratulated by every employee and mgr. on the show room floor. I keep saying thanks Myke for those commercials. You are a straight shooter and you grow on people. You have the Best Dealership in my heart. Please give all those people a pat on the back and Thanks to everyone at San Diego Harley!"
By: Jim    Carlsbad,CA
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"I came in last week and was helped by Brittany. She was Awesome...not to mentions beautiful! I just wanted to say thank you Brittany for making my first experience to SD Harley a great one! You rock! Scott~"
By: Anonymous    San Diego,CA
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"THANKS FOR A GREAT DAY! LOOKS LIKE WE ARE ADDING TO OUR POSSE...OUR FRIENDS ARE LOOKING AT BUYING A NEW HARLEY TO RIDE WITH US. YOUR STAFF WERE GREAT FOR SUCH A BUSY DAY. THANKS AGAIN FOR BRINGING A COMMUNITY TOGETHER IN STYLE! LOVED THE FASHION SHOW!!"
By: Juanita    San Diego,CA
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"Wow! That was a great party on Saturday! The bands were awesome, the fashion show was tons of fun, and the free food was great! I've been to all the other dealers in San Diego and their shops are so boring compared to San Diego Harley. You guys are clearly in your own class! Can't wait for the next party!"
By: John    San Diego,CA
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"I just wanted to say thanks and pass along my appreciation for the service I received from Jerahmee (service Manager) in July. I have been dealing with an intermittent issue with my 01 Road king for several years. I have been told several different symptoms of which when I relayed some of them to other HD dealers, they literally laughed in my face, " Vapor Lock " being one of them. When I finally thought I was at the end of my rope and it was either sell it or get out of riding all together, I was contacted by my long time friend Fred Meza (Your Dowtown Location) to see Jerahmee at SDHD. He not only treated me with professional respect but went far and above with his customer service standard operating guidelines. I have not had a problem as of today with my bike and have had all of my confidence restored in HD strictly because of his service and respect he provided. Jerahmee is well deserving of his title and will be a go to guy from here on out for me!"
By: Dave    San Diego,CA
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"I bought my bike from Ted and he used kid gloves with me. I had never ridden a bike before but aways wanted a Harley. He took the time to show all the bikes to me and I followed his advice..I love my 1200 Low. He also took it outside and the color in the sunlight sealed the deal. Deep Cobalt! Ted is an asset to Harley-Davidson."
By: phil    crest ,XX
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"Just bought a Heritage Classic. It's a great bike and a great dealership to do business with. Ted our salesman was very helpful and low keyed. "
By: Wally & Sandy    San Diego,DC
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"I bought my wife a pocket watch, the battery was dead. Vanessa took it over to jeweler for me and had it fixed. THAT is service...Thanks Vanessa! "
By: larry    santee,CA
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"I needed to special order a belt for my husband. I called the El Cajon Harley since it is closer to La Mesa, and they would NOT order the belt for me. I called San Diego Harley and spoke to Vanessa and she was happy to order the belt for me. Thanks Regina"
By: Regina    La Mesa,CA
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"While I've ridden on and off for years, I've never owned a Harley. It's always been a dream of mine, and finally, after deciding that I'm not getting any younger, I took the plunge. I did a lot of research on models, and finally made up my mind that it would be a Softail Deuce. I'd even figured out what color I wanted, Black Cherry. I checked inventory at other Harley dealers in the area, and visited two of them before coming to San Diego Harley and finding the exact Deuce I'd been looking for!!! After visiting the other dealers, I've come away with the following conclusion . . . there is something special about San Diego Harley. Not that there was anything wrong with the others . . . they treated me fine. Still, there is something about SD Harley, and that something is the people. You really treated like an old friend. Nevermind that they've only just met you. From Andre, who bent over backwards to give me exactly what I wanted, and Vicki, who threw in some extras and made me feel like it wasn't about money, but making me happy. I thank you one and all for making me and my better half feel like a part of the "tattoo-toting, leather-loving, chrome-crazy family!""
By: Rich    Murrieta,CA
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"Just wanted to express how pleased I am with your service department. I recently had a problem with my bagger which required a rather extensive amount of work including taking the transmission apart. Although the bike was no longer under warranty, the guys in service felt it was a problem which should be fixed because "it was the right thing to do". All repairs were done at no cost to me. Nice to know a company is willing to go that far to provide such a high level of customer service. The bike works better than it ever has."
By: don     el cajon,CT
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"I visited SDHD at the request of a friend and prior customer of your dealership. The sales person I dealt with, Mike, was product wise, enthusiastic, eager to assist and forthright with answers to my questions. Others on your staff were supportive and knowledgeable in their dealings with me as well. I am most impressed by the 'team' you have assembled as they made my purchase a pleasant experience due to their attitude and integrity. Thanks for a great buying experience, Mike. I know the retail vehicle business as I retired from The Ford Motor Company in February after 35 years in 'the business'. To those who scoff that "domestic sellers" don't treat their customers and know their product like "import sellers" I disagree adamantly and tell them to go visit San Diego Harley Davidson and then talk with me. Thank you for my experience as it was a great one. Sincerely, Neil Truka"
By: Anonymous    San Juan Capistrano,CA
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"I heard about your place on KFMB and called in to begin the inquiry about a Harley. My first experience was the best. A person named Katie answered the phone and was super nice and knowledgeable on the phone. The directions she gave me along with the website info was easy to understand and conveyed in a way the made me feel like I would be welcome to your store and certainly welcome to purchase something. It is the worst to have a person with an attitude on the phone. Katie was like the Harley Phone Angel! She rocks! If all of you are like that then no wonder you are so well known!!! "
By: Scott    Newport Beach,CA
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"My name is Brad and I just wanted to say thank you to your receptionist Katie. She was so helpful in giving me directions to your store and getting me some tickets for the freedom concert. Her smile was warm and welcoming at your front desk making it a pleasant place to be. She was so knowledgable and helpful to my brother and I. Again thank you so much Katie, your the best and keep smiling :-) Brad"
By: Bradley    Escondido,CA
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"Hello everybody at SDHarley. My name is Dwain Rust and I just purchased an 07 fatboy at the Kearney Mesa store on 7/22/07. I couldn't be happier with my choice and my overall decision to buy. I've wanted to own an HD pretty much since I started riding over 30 years ago. Your staff was just amazing. "TC" Crick, Derek, and Mike Willer were really pros and made me feel welcome and confident that I was making a good choice. My thanks to all of them and the rest of your smiling and friendly staff. I can assure I will be back to visit often, and any service, parts or accessories...I will be buying at your store. I will refer any and all of the people I know to your staff. As I told "TC" my final question was 'why did I wait so long?' See you soon, Dwain. "
By: dwain    san diego,CA
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"Finally after 18 years of marriage I have a motorcycle. I sold my motorcycle after we got married. In 2000 I bought a used silverwing and spent about a year refurbishing it. in 2001 I was diagnosed with cancer and my wife sold it because as she said I am not helping you get through this just to have you get killed on a bike. in 2004 I put a deposit on a ducati sport classic. It arrived in late 2006 and my wife talked to some of my friends back east and put her foot down again. no 95 hp 400 lb sport bike for you mister. we stopped in at san diego harley and she decided that the 1200 sportster r was to small for me so on to the plain dyna super glide. I used the customizer to show her the few options I wanted on the bike. About a month later we went to san diego harley under the pretense I was going to obtain financing but when I arrived the gal in finacing said smile and then said we were done and handed me keys and the registration to a new 2007 dyna super glide with a seven year extended warranty and service plan. Even though I work in a mechanical trade I hate working on vehicles so this was icing on the cake. When they rang the bell I was crying and hardly ever do that. My wife said it was worth it just to see me get emotional for a change without someone or something dying. The harley is different than any of my previous bikes but it is filling my need to ride with style and grace. I am planning to ride it to milwaukee for the 105th. Hope to see you there. Overall my wife and I are more than pleased we bought the dyna at san diego harley. great work guys! "
By: doug    lakeside,CA
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"Mike is the one to see if your interested in a purchase of a HARLEY DAVIDSON ! Hey Mike, I have never in all my years of riding ever rode something so smooth as this FLHX. It rolls into corners as if it was balanced and tuned for the road! I spent a good deal of money on it but it was well worth it! And man what a bike Harley Davidson they make they have changed so much since the 78 1/2 FXE that I owned. The technology has changed so much it's unbelievable.The color is the best of all offered for the 2007 FLHX--Black Cherry Pearl! This bike is so sharp looking when you find the time to get off of it and stand back and look at it ( maybe some pinstrips ) will be in order for this fine machine "O" by the way I didn't get home till 1930/730pm and my wife wasn't very happy she thought something happened to me but I had go to Balboa under I-5 like old times to see what this bike is made of! And then a quick trip to the beach. ONE HAPPY CAMPER THANK YOU SO MUCH EVERY ONE AT SAN DIEGO HARLEY DAVIDSON FOR MAKING IT HAPPEN. YES MY WIFE LOVES IT TOO!"
By: Bruce    San Diego,CA
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"I recently had some CFR pipes put on my 07 V-Rod which I bought at the Kearny Mesa Store in Dec. 2006...Mike was my salesman...Great salesman,great guy.But my wife and I recently bought some clothes from Vanessa Johnson..This lady is great, excellent customer service, and very professional, she even explained to us about the rider rewards silver program which we bought...after she explained the advantages how can anyone say NO ? I live in Menifee Ca. about 60 miles away...I pass by Quaid and Biggs, but drive the distance because of the staff you have there. Thanks Vanessa. "
By: JOHN    Menifee,CA
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"I was living in Japan for the past 13 years (1993-2006) and was finally coming back to the states to close out my 20+ years in the Navy. Before coming back, I ordered a 2006 Heritage Softail Classic Fire Fighter Special Edition through the Military New Car Sales Program. The dealer ran a search of dealers in San Diego area to have my bike delivered to and San Diego Harley was the one that I recognized, from my time at NAS Miramar. Cammie called me and said it was ready for me to pick up. She was very helpful in finalizing the paperwork for the bike and I was very impressed with the store ever since. Derik did the bike intro/walk-around and sent me on my way. Later in the day I brought my 10 year old daughter to the store to buy some boots and goggles for her and Vanessa helped her out in getting some boots, goggles and a hoodie pullover. Vanessa was very patient and helpful with my daughter. I have taken my bike for service there since I've had it. The most recent time was to change out the worn rear tire and brake pads in June. Fast forward to today 17JUL07. I called the Service Dept to let the know that my rear tire was losing air quickly and that I couldn't find/see/hear the cause. Jerahmee told me to bring it in the following day. Kieran wrote me up and later during the day, told me what the problem was and that it would be taken care of. They took care of problem and had me safely back on my bike again. Jorge rang me up and I would like to thank the Tech (LMM) for taking me in , in such short notice. San Diego Harley has treated me as a valuable customer ever since picking up my bike in 2006. They have welcomed me almost like family. I will never take my bike anywhere else nor when I'm ready to buy my next bike go anywhere else, but to San Diego Harley. Thanks to you all for such great service. Pancho"
By: George    Spring Valley,CA
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"Fisrt off let me say how amazed I was about the dealership, staff, and bikes. I had heard about San Diego Harley Davidson ever since I transplanted my butt here almost ten years ago. I was always into riding bikes since i was a kid. First I would ride my friend's little bike which had an old lawn mower motor in it, i was sold on riding ever since. Eventually I started riding dirt bikes, first the ones w/ pedals the ones with motors, I really loved it. But I had always wanted a Harley and not one of those rice rockets which all of my friends as a teenager ogled at. I always thought that since I am a small man of five feet four inches I would never be able to ride and let alone OWN a beautiful Harley or much less any other bike because of my stature. So one day when I had to take my 10 year old Husky to the ER Vet next door to have him checked out I had some time on my hand so I walked accross to your dealership to just look at something I (at the time) knew I could never have. Well as it turns out I was greeted warmly by the front desk recepionist, i walked around the store and was amazed w/ envy at all the absolutely beautiful bikes that were in stock. Then I met Andre Almeraz (Sales Associate), I really didnt want to bother him because of the feeling that I had expressed above in this testimonial. He told me that i was in fact very misinformed and showed me bikes that were better fitted to suit me. I was in shock, but my credit was in not so good / not so bad shape. Andre still thought it might be a good time to see, so I did, I was approved but I was still unsure and told him I would have to think about it and explained how I was in there to begin with. Well after a few contacts later I was still unsure but one night I happed to visit the sandiegoharley.com website to see what new bikes were out and I came accross the Nightster. I WAS IN LOVE !!!, so I filled out the app online and the next day I got a call from Andre, I was still just looking and almost ready to buy but still unsure. Yesterday I called Andre because I was sure I was ready to get a BIKE! even though my family and friends tried effortlessly to convince me otherwise that for me to have a bike is not a good idea. So i thought to myself its ok to join the Marines but its too dangerous to own a bike. HMMMMMMM BS! So today I went down to see Andre, I didn't get a Nightster but I aquired something I love even more ... a 2k7 Sportster and i cant wait to ride it. So i want to give a BIG shout out to Andre Alameraz for showing me the light, Dawn Brouillette for financing me, Vanessa Johnson for the free "T", Christine for the cover and the brain bucket and last but not least New York Myke for having such an outstanding store and staff for the quality and ease it took to make my Harley Davidson dream come true !!!!! God Bless, OOOHH RAHHH !!! Christopher K Runner One satisfied customer for LIFE YOU GUYS ROCK !!!"
By: Chris     La Jolla,CA
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"Everybody at San Diego Harley so far has been Great. They make you feel like you're part of the family and since I'm Italian that means everything. I'm looking forward to many fun years with my new friends at San Diego Harley. most of all the Gals in motorclothes, Vanessa and Vicki. yea! Babe! "
By: Tony    chula vista,CA
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"First, let me start by saying I wasn't paid or given anything for writing these comments. This is my own personal way of saying thank you to San Diego Harley and it's employees. I live in Orange County CA, about 1 hr 1/2 from SD Harley. I had visited 6 other Harley dealerships across Orange County and Los Angeles prior to stopping by the SD dealership. All the other dealerships would look me in the eye and say "If you don't purchase this bike, I'm not worried because someone will come tomorrow or the next day and buy it"! I was ready to give up on purchasing a Harley just by the treatment I had recieved. I was visiting a friend when I noticed the SD dealership. I walked in and was immediately greeted by Ted Johnson. I told him what I was looking for, but it wasn't the color I wanted. He said "Don't worry, I'll make it a color that will make you happy". I sat on it one more time and Ted looked at me and said "I promise you I will do everything I can to get you in that bike". For the first time, I was shown appreciation and not looked at as a "DOLLAR SIGN". Of course I had wheel and deal a little bit, but for the FIRST time, someone was actually working with me. The Sales manager came out his office and said "congratulations Ruben, you just bought yourself a harley". You can tell that he was really excited for me. I went through the paperwork with Mike Willer who got me the best interest rate you'll find anywhere, guaranteed! Later, Jerahmee Purcell the service manager helped me with all my accessories and even put on my license plate for me. Somethings are worth more than money. It's called trust, appreciation, and commitment. San Diego Harley possesses all of these. If you have to drive 1hour 1/2 to get your money's worth like I did. Just know, that your money is going to good people who deserve it and they will still be there for you after you drive off on your Harley. Take care...God Bless Ruben "
By: Ruben    Westminster,CA
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"My wife bought me a 1200c as a wedding gift about a month ago, and I love it. I have had a previous bike (87' 1200) This is my first new bike. I just wanted to drop you a line letting you know that I will never buy a bike from anywhere other than San Diego Harley, you have the best staff that I have ever seen, and I have been around harley's my whole life. I just wanted to personally thank you for hiring only the best at your facility. I actually live in North County, but I travel 30 minutes to do business with you, because of the wonderful people that are at your store. They are always willing to answer questions and help out, thanks for having the best staff, you have a customer for life"
By: John    Vista,CA
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"Everything about my experience at the Kearny Mesa store was fantastic. Everybody was as helpful as can be. Vanessa and Dawn were as helpful as could be. Best of all, when I walked in, you had exactly the XL 1200C in Cobalt Blue Pearl that I wanted. 45 minutes after walking in, I had the bike I wanted, at a monthly payment that right in the ballpark of what I needed it to be. I am going to be sure to tell everyone at the Harley Davidson forums web site, as well as my own web site, www.qando.net about the fantastic service I received from San Diego Harley!"
By: Dale    Escondido,CA
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"I got quotes from three other dealerships and when Mike gave me his, it was so much lower than the others and for a bike with paint and more chrome. I just told him I'd take it. Two days later I drove down and picked it up. This was by far the best experience I have ever had buying a Bike. Thanks Mike!!"
By: Stephen    Hemet,CA
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"I am writing this testimonial to thank Mike for making the purchase of my 2003 Anniversary Edition Electra Glide, go smoothly. This is my first HD. I first saw the bike online and called instantly, Mike was very helpful and had given me all of the details, regarding the bike, the process to purchase, and also sent more pictures. This was the first time where I felt really comfortable with purchasing something, without actually seeing it in person, especially with internet scams and everything. I am located in Northern California and was going to make the ride to see the bike, but after talking to Mike and his help made me feel really comfortable. It's rare when you meet real good people, so I definitely had to let everyone know that there are still nice people out there, that handle business in a professional manner and also makes a person feel like family.. =) I have told Mike that since I have purchased my Harley it's like I have also picked up New Brothers...Just wanted to thank Mike for introducing me to the HD Family =) Take it easy, brother...Thanks for everything"
By: Tuisun caroyl    Suisun City,CA
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"I am taking this time to praise your staff at the Kearny Mesa Store. Derik was my sales person and he did a great job. He was curteous, friendly and professional. Vannessa has gone above and beyond to help me on more then one occasion. If there is something I like but is not currently on the floor, she will go to any length to try and find what I am looking for. All of the staff has been friendly but these two people are execptional!!"
By: Russell    El Cajon,CA
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"I have purchased my first HD. Road King Classic 2007. I am so stoked I feel I have to share some thoughts of my experience. I had not ridden in quite a few years due to an injury suffered in the Fire Dept. After many months of prompting a buddy got me to test drive his Metric Cruiser. I was able to ride it without pain and without difficulty. I was amazed at the comfort and ease in which I could handle this 670 pound beauty. I purchased a near new model '05 Drifter with 500 miles on it. Rode it back down from Monterey without problem. I thought it was great. I loved that bike and spent about another $3k+ on it in the past two months. There was something missing, I could not find a group of riders with the camaraderie I thought I would be able to find. Similar to that of the brotherhood of firefighting. One Saturday recently I hooked up on the BFE ride with a HD rider. Great guy and we had fun on the poker run. I was impressed at his ridership skills, hand signals and safety. We discussed the myth of HD past and rattling your body to pieces. This is the main reason I did not consider a HD. He told me that the new bikes have rubber mounted engines and in some models counter balancing that nearly eliminates the vibration. I rented a Road King Classic and put down 300 miles on it and loved it. My Metric just didn't have the luster it previously did and I was hooked, I had to get into a HD. Shopped a couple dealers and no takers on a trade of my Drifter. By chance, I emailed SD HD and Mike responded. He replied without pressure and to a level of salesmanship equal to my gauged interest. I did not think I was ready or able to pull off a trade at reasonable value and purchase one. Figured I had a couple months of work to get rid of the Drifter then put down on RCC. Mike kept me posted on the bikes he had coming in. The other day I asked him if the three he got in were still available. He said two were gone but he had a White/Gold Pearl. Not that I need reason to ride, that was enough incentive to take a ride down to see if I liked the color in person. Without any pressure, Mike asked what kept me off the bike today. Really NO PRESSURE. I told him I didn't think I could get a fair shake on a trade and I needed to sell before buying a HD. He asked if it were ok to shop the trade through a few wholesalers he deals with. BTW, no other HD dealer I talked to was willing to take metric trade. He came back with what I felt was a reasonable offer and we cut the deal in an hour. I got great service from him, Mike Willer, and the chrome consultant. Best experience I've had purchasing a vehicle and I have had new cars almost every year since driving. I fully recommend to anyone to call Mike if interested in a HD purchase. A true gentleman and professional. Now for the comparison. As I said, I loved the Drifter, that was until I put some time down on the Road King. It is hands down so much more superior a machine it is not even in the same class. It handles like a 300 pound bike, sticks like glue, slow speed maneuvering is a breeze, I can stop at a light/stop sign without planting my feet without any wiggle. U turns, tight turns, and two up is a piece of cake. I can only tell you that my experience is that the HD Road King Custom is 1000 times the better bike than my experience on the Metric. I mean no disrespect, it is just the facts. I by no means am any kind of expert, but it is so obvious when riding the Road King after being on a metric cruiser that there is NO comparison other than looks/style at a distance. It ends there. I’ve got over 250 miles on my beautiful RCC and wish I was riding 24/7. It’s that comfortable and enjoyable. Thank you Mike. "
By: Steve    Carlsbad,CA
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"I finally decided to bring my motorcycle in to San Diego Harley about a month ago. I had been to 3 other Harley shops before to fix my motorcycles stalling problems. All 3 of them told me nothing was wrong without even going through the bike, but after talking to a friend of mine and hearing that Jerhmee was the one to bring my bike to I finally took it to San Diego Harley. Even though Jerhmee is the service manager, he took time and worked with me and made the promiss that he would do all he could to help me. Well he came through and now I am riding every day. He is definatley the most knowledeable and caring person you will ever work with Thank you San Diego Harley. Thanks Jerhmee"
By: Alan    Oceanside,CA
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"Being new to the San Diego area, finding service for my motorcycle was an issue. It was a two to three week waiting period at most garages, and no one really seemed to want to take time to work on my bike (Confederate Crazyhorse). One of my players suggested that I contact San Diego Harley. He told me that they had done a tremendous job with service on his bike. The day I called, Jerahmee Purcell, the serviced manager, arranged for my bike to be picked up the NEXT morning at my home. He personally serviced it and had it back and running in TWO days! I was even more impressed by the fact that he followed up with a phone call two days later to check to see if everything was to my satisfaction. Outstanding! Hal Hunter Offensive Line Coach San Diego Chargers"
By: Hal    San Diego,CA
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"I sent a testimonial previously about the wonderful care given to us by Vanessa, and today Dear Vanessa went above and beyond, helping us with our purchases. She is always friendly, knowledgeble and extremely helpful--knows our names, our tastes, etc, so that when we come in we always feel welcome and appreciated as customers! I'd never go anywhere else,because how can you beat the great service we get there? Thanks, Vanessa!"
By: Laura    San Diego,CA
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"Just wanted to comment on how helpful and friendly everyone at San Diego Harley is. In particular, Vanessa in Motorclothes always goes out of her way to help me!"
By: Stu    San Diego,CA
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"I went into San Diego Harley to get some info and left buying a 2007 Softail Custom. Everyone at San Diego Harley has made me feel like a part of the family! From Mike in Custom Parts to all of the merchandise girls everyone has been fantastic!! I would recommend this place to everyone from the avid t-shirt buyer to someone who is looking into buying the beast itself!! Thanks again for everything!"
By: Thaine    San Diego,CA
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"What a great party you guys had March 10th. The Creature skate team and the band Nihilist were both AMAZING! Way to think outside the box San Diego Harley. That was the most fun I have ever had at a dealership! You guys ROCK!"
By: Anonymous    IB,CA
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"The service and parts department was very informative and extremely helpful. Those guys know what they are doing and are very profesional. The clothing department was really helpful with my girlfriend understanding how the gear works and what is needed. Vanesa made my girlfriend feel very comfortable asking questions I would have laughed in her face. The entire dealership is full of friendly and knowledgeable people. The sweetwater dealership needs to get some pointers from this place. Thank you for your time. "
By: Enrique    San Diego,CA
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"I've been to numerous dealerships large and small over the years. Some have been a bit too "corporate" while others just couldn't seem to get it together. I must say that SD Harley (Kearny) is far and away the best dealership I've had the opprotunity to do business with. A while back I strolled over to the clothing department while waiting on a service item. I've never been much of an "accessory" person but the ladies sold me on a few items. Vanessa and Robin now have me returning to purchase things I don't really need just to say hi - wait, is that a bad thing? "
By: Bob    San Diego,CA
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"I live in IB and there is a closer dealership, but I went the extra miles to deal with you. Derik is very knowledgable about what they sell. Financing went smooth. Kieran set up some service I needed, and Vanessa takes the extra time to show you apperal and riding accessories and always goes out of her way to help you. I just bought a 2007 Road King Custom and you will be the only one to service it. This is my second bike from you and if there is a third it will be from you. Every department knows their job and how to treat a customer. You are the best."
By: Bob    Imperial Beach,CA
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"This month marks ten years that I have been a patron to your store, I just wanted to thank Mike and his staff for the years of service. I want to thank Vanessa for selling me a pair of panoptics, I swore I would never buy another pair but the new model is great."
By: paul    escondido,CA
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"Not only is SD Harley-Davidson the best motorcycle dealership I've ever done business with, it's one of the best-run businesses in San Diego. Every facet of the customer experience is excellent. From the great sales staff and the super-smart service department, to the parts guys that always get me exactly what I need, SD Harley is my favorite business to visit. I feel like I'm among friends whenever I come by. How good is that? It's the best! (The lovely ladies and weekend barbeque are just another bonus!) I can't imagine how a business could be run in a more customer-friendly way. Congratulations! You're the best! "
By: Frank    San Diego,CA
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"I had been shopping at another local Harley dealer and felt as though the sales person was talking down to me. I called my friend who had just bought a bike at San Diego Harley, and he insisted that I go there and see Mike. So I did. Mike was incredible!! He talked to me as if we knew eachother for years. His knowledge of motorcycles was superb. Buying a motorcycle with Mike was so smooth and easy words cannot describe it! I love my new Harley!!!!! And I love San Diego Harley Davidson!!! Thanks Mike!"
By: Wes    Escondido,CA
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"I was selling my Ultra Classic and started it up for the potential buyer and he saw it was leaking fuel. I was embarrassed and couldn’t stop the leak. I called a Harley Davidson Service near where I lived and the service attendant was too busy and didn’t have the time to listen or offer any advice or assistance. The only thing I could do was call him back in about an hour to see if he had more time. (Wrong answer) I called San Diego Harley Davidson and talked to Jerahmee Purcell. By this time I was in a frantic mode and truly unsure how to proceed. Jerahmee was very calm and settling and got a good appreciation of what my problem was. He said that he would give it priority consideration if we brought it to the shop. I felt so relieved and confident that this was a workable solution. We trailored the bike to your shop and Jerahmee kept his word and resolved the problem to everyone’s satisfaction. People like Jerahmee are few and far between in the service industry. He was so courteous, respectful and supportive of understanding the predicament I was in. "
By: LARRY    RANCHO BERNARDO,CA
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"I was riding down the 15 just about to pass the off ramp where SDHD is and got a flat rear tire. I pulled off and limped into SDHD at about 7:30AM. Service got there and I had a new tire installed. When they asked if there was anything else they could look at I mentioned a bit of sluggishness on acceleration. While the bike was in Service found a bad/leaking fuel pump and replaced it.....Under Warranty! Sweet. Thanks for keeping my ride in top shape."
By: Rick    San Diego,CA
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"Andre and Derik, you guys rock! You have the best jobs in the world. You dont even need to sell these bikes because they are one of a kind! But you guys took care of me and I am happier than ever! Cant wait to hit the highway on my new Street Glide! Lovin it! Keep up the great work guys."
By: Doug    San Diego,CA
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"CONGRATS TO NY MYKE FOR HIS WKLY BBQ AND ANNUAL HALLOWEEN AND XMAS PARTIES. LOVE HIS TV COMMERCIALS. ALSO GREAT SERVICE FROM MC IN PARTS AND VANESSA IN MOTORCLOTHES. HAPPY HOLIDAY TO THE WHOLE STAFF."
By: Rick    San Diego,CA
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"I met with Derik in Sales and he was the best!!! He put me on a V-Rod...and I couldn't be happier. This is the best dealership in California!!! Thanks San Diego Harley..."
By: Anonymous    San Diego,CA
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"HEY, JUST HAD REPAIRS DONE ON MY BIKE, ALL WERE COVERED UNDER WARRANTY EXCEPT NEW BRAKE PADS. ALL WARRANTY WORK WAS NOTED AS NEEDED AT LAST SERVICE. WORK & SERVICE HAS ALWAYS BEEN TOP NOTCH & PROFESSIONAL. ALWAYS DONE ON TIME & BIKE IS AS CLEAN OR CLEANER THAN WHEN DROPPED OFF. YOUR SERVICE WRITERS KIERAN & JERAHMEE ARE BOTH VERY FRIENDLY,KNOWLEDGABLE & PROFESSIONAL. THE SAME GOES FOR ANY OTHER PARTS & SALES PEOPLE I HAVE DEALT WITH. I WOULD HIGHLY RECOMMEND THIS DEALERSHIP TO ANYONE. 3 THUMBS UP. GO HARLEY! THANKS KERRY HENKE FXSTDI GO DEUCE! "
By: KERRY    SANTEE,CA
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"Still can't believe how well I was treated while purchasing my 2007 FLHRS! Leah, Dawn and MC were amazing. So far 1100 miles have gone by without even a glimmer of a problem. The first service went much better than I had experienced in my 30 years on two wheels. 4 more words... JOB WELL DONE! Thanks"
By: Mike    San Diego,CA
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"I just purchased a 2006 883 Sportster, slightly used. It was a great deal, what I've been looking for and the price I could afford. The salesman was great, along with the lady that handled the financing. We completed everything in less then an hour and a half. Thanks, and I'll be back."
By: Don    Chula Vista,CA
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"I want to make sure that Jeahmee Purcell gets the credit he is due as an outstanding service rep. On several visits, this enthusiastic and friendly young man went above and beyond to make sure my needs were taken care of in a timely manner. On one occassion, when I was on a tight schedule to leave on a ride, he got my bike in with no appointment to install new handlebars to make my trip more enjoyable. As an old Fighter Pilot in the Air Force, we called that kind of service and attitude "Shit Hot". Keep up the good work. Jim "Gringo" Webster LtCol USAF (Ret)"
By: Jim    San Diego,CA
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"Picked up new Screemin' Eagle Fat Boy on Veteran's Day. San Diego Harley Davidson has exceeded my expectations. Keep up the good work."
By: Bill    Ramona,CA
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"My experience with sales and accessories has been first class and I hope I can make the service department orientation. Love my Road King Classic. "
By: James    CHULA VISTA,CA
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"buy a motorcycle here was so joyable and no hassles or hard sell..i wish buying a car could be so must fun"
By: John    Alpine,CA
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"I had to take my 2005 Dyna in for an electrical problem. There was some mis-communication prior to me having my bike towed to your service department and I wasn't told that the bike could not be worked on for three weeks. When I was informed of the delay I was upset and they were able to find a spot a week from that day. I subsequently called Mac and asked him if there was anything that could be done considering that I had made plans for the weekend. On the Friday, three days after I brought the bike in Mac called me to tell me that a spot opened up and they were working on my bike. Being able to pick up the phone and talk to a real person who understands riders and sympathizes with their issues is a genuine advantage. Because of the personal service I received and the effort that was extended on my behalf I'll make San Diego Harley my first and last stop for all my needs. Thanks for your help."
By: Joe    Santee,CA
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"You guys have a good parts department with people who know what they're doing. Particularly a thin-faced young man (whose nametag I don't remember). He knows parts and treats me the same whether I'm buying a $2 bolt or a $50 light. That's class. Also, I came in to buy a helmet and a girl named Robin was totally helpful and friendly. She made thoughtful suggestions and made sure I got the right one for me. Those are two GOOD people you got there. Treat 'em right, because they're doing the same for your customers. Jeff San Diego, CA "
By: Jeff     San Diego,CA
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"Went there just to look. But after meeting the sales staff and feeding off their knowledge and enthusiasm I purchased a wide glide that day. Financing was easy and buying a helmet a jacket, and glasses was equally as easy and satisfying. Thank you san diego harley you made the experience very satisfying. No buyer's remorse here."
By: Bob    Imperial Beach,CA
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"Brought my 2003 FLSTC in for a 30,000 mile check up and San Diego Harley was the only dealer to bring it back to feeling new again. I am VERY VERY PLEASED with the service I received from the service department. I will be back again for it's next service....PS, I had bought a small part from SDHD and they were the only one to send a Christmas card. It PAYS TO CARE FOR YOUR CUSTOMERS."
By: David    Poway,CA
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"Paul was very helpful and knowledgeable. Overall, the buying experience was enjoyable. My 05 Road King Classic is an awesome bike....You have a great looking dealership, and the best inventory in San Diego County. Regards, Rick King "
By: Rick    Ramona,CA
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"just wanted to say thanks for the bike I can't believe I own a harley."
By: michael    el cajon,CA
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"I worked out my purchase with a young sales person named Paul, he was curteous and helpful. However, my decision to shop at your dealership began when I met Mac at a consumer show. Mac took the time to really talk to me about the bike as wll as the Harley experience. I shopped at your dealership because of the trust I developed meeting Mac. I love my new bike and have nothing but the a first rate experience throughout. Thanks..."
By: Joe    Santee,CA
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"I spend lots of money at your dealership and I don't mind becouse your staff is friendly and helpful."
By: Frank    San Diego,CA
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"Bought a bike there for my wife, the whole experience was easy and quick. The staff were very helpful and great to get along with. Your dealership is the only one I'll deal with from now on. "
By: Bill    Santee,CA
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"The San Diego Harley is amazing. I was shopping for a used bike and they went far beyond my expectations. They not only located the perfect Wide Glide, they made the whole buying experience incredibly easy. Anyone thinking about a Harley purchase should see San Diego Harley ."
By: Ron    Valley Center,CA
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